HM 386 Midterm

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This term refers to casino credit extended by the casino to a player which the player may draw on to place bets/wagers. Of which any remaining unpaid balance must be repaid by the Player.

Casino Marker

Who was the inventor of the Liberty Bell machine?

Charles Fey

What did the fruit symbol (which can still be seen in modern slot machine games) represent in early slot machine reels?

Chewing Gum Flavors

Which "Class" of gaming, as established by the Indian Gaming Regulatory Act (IGRA), covers "communal" games such as bingo, poker, pull tabs, and their electronic facsimiles?

Class 2

The "Bottomless Hopper" was a key innovation found in Electromechanical slot machines that allowed for better management of what?

Coins or Tokens

What reward types can Players Club Points typically NOT be converted in to at a casino?

Common Stock in the Casino Company

What term refers to the agreements Native American Tribes and their resident States enter in to allow Tribes to conduct "Las Vegas Style" gaming in their casinos?

Compact/Gaming Compact

What 1800's discovery lead to the rapid population expansion in modern day Nevada?

Comstock Lode

What term represents the dollar value of a single credit on a slot machine?

Credit Denomination

Which South Dakota former "Boomtown" legalized gambling in 1988?

Deadwood

Direct Marketing is the discipline of using offers and rewards to incentive behavior using what kind of communication?

Direct Communication

What offer delivery medium is still considered the most effective method for casino Direct Marketing programs?

Direct Mail

Which management layer typically falls between the layers of Vice President and Manager in a typical Management Structure common in casino resort operations?

Director

What financial reporting term is typically used to measure the overall performance of a casino resort's management?

EBITDA

This slot game position location has been found to earn revenues around 30% higher than other positions on a slot bank.

End Unit/End Cap

The Singapore casino market leader, Marina Bay Sands, operates with a focus on the MICE business segment. What does the "E" in M.I.C.E. refer?

Exhibitions

Table Games have a HIGHER profit margin than Slots in a typical Las Vegas casino resort. (T/F)

False

What casino cage bank is most closely associated with directly supporting the casino's Table Games Operations?

Fill Bank/Chip Bank

Which operating division does the Drop & Count function typically reside?

Finance

What type of "bank" would typically associated with a Main Bank or Vault Cashier?

Floating Bank

This term refers to cash deposited at the casino cage, either physically by the player or by Bank Wire transfer, which the player may draw on while playing in the casino as a source of funds to place bets/wagers.

Front Money

Which term refers to the 24-Hour Period casinos use to establish the time of the Drop?

Gaming Day

Which department in a Las Vegas Strip Integrated Resort (IR) typically returns the HIGHEST Revenue and Operating Income (OI)?

Hotel

Which casino resort division is the Yield Rate Management department/function typically located?

Hotel Operations

What is the role of the Environmental Services (EVS) department in a casino resort?

Housekeeping for general/common areas

What is the most common Slot Game Type found on North American casino floors?

Hybrid

What type of "bank" would typically associated with a Front Window Cage Cashier?

Imprest Bank

What is the name of the 1988 federal law that created the path for modern legalized casino resorts to be operated by Native American tribes in the U.S.?

Indian Gaming Regulatory Act (IGRA)

Which operating division would the maintenance and security of the Casino's computer systems fall under?

Information Technology

What term refers to a casino property which features a significant number of non-gaming amenities which are intended to create a well-rounded and luxurious experience complimenting the casino games?

Integrated Resort

What is considered to be the Primary Marketing Engine for a casino's players?

Players Club

Macau was a colony of what European country until December 20, 1999 when control reverted back to China?

Portugal

What feature is typically NOT seen in a slot machine's Player Track Unit module?

Progressive Jackpot Meter

What term describes Poker revenue for the House in a casino?

Rake

What technological innovation allowed slot machines to dramatically increase the mathematical complexity of game play and pay outs?

Random Number Generator

What Atlantic City, NJ casino resort was the first to open after the State of New Jersey legalized casino gambling in 1978?

Resorts Casino Hotel

Players Clubs programs are often organized in to several ________ in order to offer players extra incentives and rewards for increased level of play.

Reward Tiers

What does the term "RFB" refer to in a casino resort environment, especially as it relates to Casino Comps?

Room, Food, & Beverage

What is the highest value hard in Draw Poker / Video Poker?

Royal Flush

Research shows that this number of Direct Reports is the maximum an experience and competent manager can effectively manage directly.

Seven

What position is responsible for the advanced component level repair of intricate electronics with a Slot Tech Shop operation?

Slot Bench Technician

On slot machines, Players Club Points are typically earned by measuring what?

Slot Coin In

Employees with advanced database analytics tools and skills are typically found within which department in the Slots Division?

Slot Performance

Which department typically drives revenue and profits at a Repeater/Frequency Market casino resort?

Slots

What is the term for the special designation Macau operates under which allows special privileges including allowing casino gambling under China's "Two System Policy"?

Special Administrative Region

What department is most responsible for the planning and execution of a casino's New Years Eve celebration party?

Special Events & Promotions

Which is NOT one of the main Reel Slot Game Types discussed in your text book?

Spinning Wheel

Modern physical reel slot machines use which type of motor to drive the spinning reels?

Stepper Motor

What is the name of the ancient Native American form of entertainment, and sometimes gambling, which is still practiced today by some tribes?

Stick Games

Which casino resort department will typically report directly to the President/General Manager even though they may not be headed by a Vice President or other similar Division Head position/title?

Surveillance

Which early Las Vegas casino is credited with opening the first wedding chapel as a non-gaming amenity?

The Last Frontier

Which Las Vegas casino is recognized as being the first racially integrated casino resort?

The Moulin Rouge

What was the first licensed casino in Las Vegas?

The Northern Club

What term describes the practice that mob controlled casinos engaged in to divert funds and profits to organized crime bosses?

The Skim

Which slot machine technology allowed for casinos to remove coins from the slot floor?

TiTo (Ticket In/Ticket Out)

What is the terms which refers to the piece of paper printed in modern slot machines to represent the Cash Out value due to a slot player at the end of their session of play on a particular machine?

TiTo Ticket

A "Hot Can" is a slot machine currency container which has received cash and/or vouchers and is ready to be collected by the Drop Crew. (T/F)

True

Poker is an example of a Non-House Banked casino game. (T/F)

True

The large live production shows found in many Las Vegas Strip casino resorts often have budgets which can rival a large Hollywood movie? (T/F)

True

The Corporate Gaming Act of 1969 paved the way for public companies to enter the casino resort industry by relaxing the requirements to license individual shareholders of a casino. (T/F)

True - Previously all shareholders in a casino must be licensed, which limited interested from corporations and institutional investors. The larger capital access of public companies allowed casino resort properties to achieve larger size and scope not possible before.

Casino Resort customers fall on a spectrum or continuum between Pure Destination Market and Pure Repeater Market. (T/F)

True - this is known as a hybrid customer base, nearly all casino resorts have a hybrid base to a degree

Early Las Vegas was an attractive site/stop for the developing railroad because of what feature or attribute?

Underground springs existed to supply water for the locomotives

What slot machine game type features a "transparent" Hold % to knowledgeable players who are able to interpret the game's Pay Table?

Video Poker

What type of Slot Machine allows for increased complexity due to not being restricted to a physical reel form factor?

Video Reel Slots

Which game type listed below incorporates "Skill-Based" elements due to players' in-game decision making having an impact on the final outcome?

Video-Poker

What innovation allowed slot machines to expand beyond the physical restrictions of the symbols on the reels.

Virtual Reel

What type of slot machine was the first to see the introduction of Cathode Ray Tube technology?

Virtual Reel Machines

What was the name of the Montana Senator who owned the railroad which led to the eventual creation of Las Vegas?

William Clark

What key volume metric DOES NOT measure bets made on a Slot Machine?

**Coin Out** Handle, Wagers, Coin In

About how many legal and regulated casinos (Commercial and Tribal) operate in the United States today?

1,000

How many cards are initially dealt in a standard Draw Poker slot machine?

5

Electronic Table Games (ETGs) feature a version of a traditional table game but allow players to manage their play through _______?

A Slot Machine Type Terminal

A casino player that is able to achieve a mathematical upper hand on a casino game over the "House" is referred to as what?

Advantage Player

What types of bones are referred to with the saying "Rolling Bones"?

Animal ankle bones

What activity is NOT a core function of the New Member Enrollment process?

Assign members a casino host

What player metric is typically used to establish a player's segmentation position in the Direct Marketing Offer Matrix?

Average Daily Theoretical Win

The piece of slot machine peripheral equipment that is responsible for accepting cash bills and TiTo vouchers in each slot machine is known as what?

Bill Validator

Who was the mob affiliated developer of the Flamingo who was famously murdered for the projects large cost overruns?

Bugsy Siegel

What physical design feature of casino cages and vaults is common among most casino resorts?

Cage/Vault area not adjacent to an External Wall

What feature of a slot machine is used to visually communicate the machine's status with the slot department staff?

Candle

Who was the full-time resident of the El Cortez who never paid his bill and famously ate for free at Binion's Horseshoe?

"Fat Irish" Green

What is the IRS mandated reporting threshold dollar amount for Slot Jackpot Wins which trigger the casino to issue a W2-G to the winner upon payment?

$1,200

What is the current minimum reporting threshold amount for a slot jackpot to trigger a casino to issue W2-G to the winner and report the jackpot to the IRS?

$1,200

What is the approximate total yearly revenue (Gross Gaming Revenue) from legal and regulated casinos in the United States today?

$100 Billion per Year

Which legendary casino developer built Caesars Palace and Circus Circus Las Vegas?

Jay Sarno

In the United States, which casino market is most considered a Destination Casino Resort market?

Las Vegas, NV

What title/position category is used as a developmental pathway for line staff to "learn the ropes" and prepare for leadership roles?

Lead

What is the most popular Credit Denomination category in nearly all North American casinos?

Low Denom

What category of Volatility would early slot machines be most associated with?

Low Volatility

What Cage & Count Room design feature refers to an intermediary room separating the Cage and Count working areas from the general employee areas (Back of House).

Man Trap

What activity is NOT a core function of the Players Club Booth?

Manage the casino's offer matrix

The Liberty Bell slot machine is an example of what type of machine?

Mechanical Reel Machine

Which elements below are NOT typically associated with a Repeater or Frequency Market casino resort?

Most customers have an overnight stay greater than one night per trip

What is the single greatest point of differentiation between the majority of the customers of a Destination Market casino resort and a Frequency/Repeater Market casino resort?

Multi Night Stay in Market per Trip

What expense line item is considered as the "Most Controllable" by a casino resort's management?

Payroll

The role of management is to , Organize and Control the activities of their assigned staff and areas of responsibility.

Plan


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