HR 01

Which of the following are true of change in the business world? (Select all that apply.)

In today's fast-cycling business atmosphere, change cannot be avoided. It refers to the undertaking of a new concept or behavior by a company.

In which of the following ways has the Internet affected HRM? (Select all that apply.)

It has resulted in an increase in self-service. It has saved HR time spent on records maintenance and other administrative tasks.

______ refers to giving employees online access to, or apps which provide, HR issues such as training, benefits, compensation, and contracts; enrolling online in programs and services; and completing online attitude surveys.

Self-service

Professional certification demonstrating a foundational knowledge in human resources is available through which of the following? (Select all that apply.)

Society for Human Resource Management Human Resources Certification Institute

Globally, employers are facing a shortage of employees with which of the following skill sets? (Select all that apply.)

Soft skills STEM skills

Which of the following statements is true about education and experience for HR professionals?

Some HR professionals have master's degrees in business management.

Which of the following occupational groups is projected to grow the fastest through 2026?

health care support

Which of the following are considered intangible assets of a company? (Select all that apply.)

human capital intellectual capital social capital

All companies have guidelines and policies that govern the behavior and performance of employees. This is commonly referred to as which of the following?

human resource management

High-performance work systems are shown to contribute to ______.

increased productivity and financial performance

HRM involves what is referred to as "______."

people practices

The amount of time that the HRM function devotes to ______ is decreasing.

performing administrative duties

Based on work by the U.S. Bureau of Labor Statistics, which of the following industries are projected to add no jobs between 2016 and 2026? (Select all that apply.)

production and forestry agriculture

The HRM dimension of acquiring and preparing human resources deals specifically with which of the following? (Select all that apply.)

recruiting employees selecting employees training employees

Which HR function includes interviewing job applicants?

recruitment and selection

The HRM dimension of compensating human resources deals specifically with which of the following? (Select all that apply.)

rewarding employee contributions creating pay systems providing employees with benefits

Which economic and demographic changes are leading companies to focus more on HR practices? (Select all that apply.)

slow population growth people aging out of the workforce the creation of new jobs

Skills such as problem solving, communicating clearly, and establishing positive peer relationships are considered ______ skills.

soft

Which of the following relates specifically to the HR professional's competencies of technical expertise and practice?

staying abreast of laws pertaining to work and labor and applying them to the company

Which of the following are considered HR product lines? (Select all that apply.)

strategic partner business partner services administrative services and transactions

An HR information system can help the company do which of the following? (Select all that apply.)

support the HRM avoid lawsuits make choices

According to a survey conducted by the Society for Human Resource Management, the primary activities for HR professionals involved performing ______.

the HR generalist role

Josephine is the manager of human resources in a union environment. In such an environment, she will specifically need knowledge about which of the following? (Select all that apply.)

the collective bargaining process contract administration

Which HRM practices support a high-performance work system? (Select all that apply.)

training staffing work design

What are ways that the HRM can increase the value of a company's intangible assets? (Select all that apply.)

training employees hiring educated employees compensating employees appropriately

True or false: A shared service model increases the business relevance of HR practices.

true

Employee teams that work together but are separated by time and geographic distances, among other differences, are known as ______.

virtual teams

In the United States, 46.5 million job openings are projected to occur by 2026. The majority of these openings will be due to which of the following? (Select all that apply.)

workers retiring from the workforce workers switching careers

What is the practice of using scientific methods to parse data to understand how talent helps to achieve business goals?

workforce analytics

Managing human resources in a company in which employees are members of a union requires knowledge about the______ bargaining process.

collective

Being able to share information effectively with all employees is a behavior that demonstrates that an HR professional has a competency in ______.

communications

As part of the area of assessment and development, HRM addresses ______.

creating a supportive work environment for employees

Which of the following are factors that influence human resources requirements? (Select all that apply.)

customer needs for new products or services promotions retirements

Managing employee talent falls into which HR product line?

Business partner services

Which of the following are characteristics of virtual teams? (Select all that apply.)

Members may live in different countries. Members rely almost exclusively on technology, such as videoconferencing, to interact with each other.

According to information from the U.S. Bureau of Labor Statistics, which of the following statements about the U.S. labor force and employment is correct?

More than three-quarters of jobs are in the service sector.

Which term refers to a company's ability to meet its needs without sacrificing the ability of future generations to meet their needs?

Sustainability

Why do knowledge workers have many job opportunities? (Select all that apply.)

They have skills that are in demand. They have acquired information important to prospective employers.

Why do some organizations have other companies provide certain HR functions? (Select all that apply.)

To save money To avoid lawsuits To increase capacity for hiring new employees and supervising current employees

Which HR function includes job orientation, skills training, and professional development?

Training and development

What is the term for a company system that acquires, stores, manipulates, analyzes, retrieves, and distributes HR information?

a Human Resource Information System

A way to organize the HR function that includes centers of expertise, service centers, and business partners is called ______.

a shared service model

What type of managerial style is needed for a company to take advantage of employees' knowledge?

a style that focuses on empowerment

The HRM function is devoting increasing amounts of time to which of the following? (Select all that apply.)

being a strategic business partner speaking out for employees being a driver of change within the company

Which of the following activities are performed by HR generalists? (Select all that apply.)

benefits administration labor relations recruiting

What is the term for information gleaned from a variety of sources that is used to make evidence-based HR decisions?

big data

Creating a positive environment for human resources involves which of the following? (Select all that apply.)

designing work that motivates employees linking HRM practices to the company's business objectives ensuring that HRM practices comply with state, local, and federal laws

Which of the following refers to the demonstration that human resources practices have a positive influence on the company's bottom line or key stakeholders?

evidence-based HR

Which best describes the "triple bottom line"?

generating positive results for people, planet, and profit

What are the most important incentives that companies can offer employees for their contributions to the company? (Select all that apply.)

interesting work pay benefits

An increasing number of jobs in the professional and service sectors indicates that ______ is a valued skill for workers in today's economy.

knowledge

Employees who own the intellectual means of producing a product or service are called ______ workers.

knowledge

A company that enables all employees to continually acquire and share knowledge is called a(n) organization.

learning

A company is considered competitive when it ______.

maintains or gains market share

To allow employees to make their greatest possible contribution to company productivity and competitiveness, HR needs to do which of the following?

manage both internal and external environmental factors

In companies that are expanding in global markets, HRM practices specifically need to be aligned with which of the following? (Select all that apply.)

management of employees in separate countries cultural factors in the other countries

The HRM dimension of assessment and development of human resources deals specifically with which of the following? (Select all that apply.)

measuring employee's performance identifying the work interests and goals of employees preparing employees for future work roles in the company