HR Ch.4

Flextime

A scheduling policy in which full-time employees may choose starting and ending times within guidelines specified by the organization; A work schedule that allows time for community and family interests can be extremely motivating. (Way of boosting job motivation)

Job Sharing

A work option in which two part-time employees carry out the tasks associated with a single job; Enables an organization to attract or retain valued employees who want more time to attend school or take care of family matters.

Industrial Engineering

study of jobs to find simplest way to structure work to maximize efficiency. - Reduces complexity of work. - Allows almost anyone to be trained quickly and easily perform the job. - Used for highly specialized and repetitive jobs.

Ergonomics

the study of the interface between individuals' physiology and the characteristics of the physical work environment;

Job Characteristics Model

-Skill variety - Task identity - Task significance - Autonomy - Feedback

Job Enlargement

Broadening the types of tasks performed in a job; objective s to make jobs less repetitive and more interesting; Jobs also become ____ when organizations add new goals or ask fewer workers to accomplish work that had been spread among more people

Job Enrichment

Empowering workers by adding more decision- making authority to jobs; Based on Herzberg's theory of motivation; Individuals motivated more by intrinsic aspects of work.

Job Extension

Enlarging jobs by combining several relatively simple jobs to form a job with a wider range of tasks. (Form of Job Enlargement)

Job Rotation

Enlarging jobs by moving employees among several different jobs. (Form of Job Enlargement)

Self Managing Work Teams

Have authority for an entire work process or segment; Team members motivated by autonomy, skill variety, and task identity.

Skill Variety

The extent to which a job requires a variety of skills to carry out the tasks involved.

Job Design

The process of defining how work will be performed and what tasks will be required in a given job.

Job Analysis

The process of getting detailed information about jobs; provides a foundation for carrying out many HRM responsibilities, including work redesign, human resource planning, employee selection and training, performance appraisal, career planning, and job evaluation to determine pay scales.

Task Identity

degree to which a job requires completing a "whole" piece of work from beginning to end (for example, building an entire component or resolving a customer's complaint).

Autonomy

degree to which the job allows an individual to make decisions about the way the work will be carried out.

Telework (Telecommuting)

doing one's work away from a centrally located office; A work schedule that allows time for community and family interests can be extremely motivating; easiest to implement for managerial, professional, or sales jobs; difficult to set up for manufacturing workers

Feedback

extent to which a person receives clear information about performance effectiveness from the work itself.

Task Significance

extent to which the job has an important impact on the lives of other people.

Job Specifications

lists the knowledge, skills, abilities, and other characteristics that are required for successful performance of a job; looks at the qualities needed in a person performing the job;

Job Description

lists the tasks, duties, and responsibilities of a job