HR Chapter 11 (Cengage Mindtap)

the shop steward of the local union at Kknox Inc.

Bruce Wang, an employee at Kknox Inc., a small apparel manufacturing company, has been elected by the members of the local union to act as a mediator between the management of the company and the union members in case of disputes. Bruce conveys the demands of the union to the management and also informs the union members about company policies. In the given scenario, Bruce Wang is: a. the shop steward of the local union at Kknox Inc. b. an apprentice in the local union at Kknox Inc. c. the headhunter of the local union at Kknox Inc. d. an expatriate in the local union at Kknox Inc.

social issues.

Early American unionists were less concerned with: a. religious issues. b. political issues. c. economic issues. d. social issues.

target point

In the context of collective bargaining, an organization's desire to have a zero increase in wages and benefits as the outcome of bargaining is known as management's _____. a. vantage point b. leverage point c. target point d. resistance point

the maximum increase in wages and benefits the management is willing to provide.

In the context of collective bargaining, management's resistance point refers to: a. the minimum number of items the management is willing to negotiate on. b. the maximum increase in wages and benefits the management is willing to provide. c. the minimum demand the management expects from the union. d. the management's aim to have a zero increase in wages and benefits as a desired result.

impasse

In the context of labor and management issues, a situation in which one or both parties believe that reaching an agreement is not imminent is known as a(n) _____. a. boycott b. impasse c. lockout d. gridlock

Picketing

In the context of resolving impasses between a labor union and management, which of the following occurs when workers represented by the union march at the entrance to the employer's facility with signs explaining their reasons for striking? a. A slowdown b. Coordinated bargaining c. A lockout d. Picketing

Mediation

In the context of resolving impasses, which of the following occurs when a neutral third party listens to and reviews the information provided by both sides involved in a negotiation, makes an informed recommendation, and provides advice to both parties about what he or she believes should be done? a. Featherbedding b. Confrontation c. Coordinated bargaining d. Mediation

Mandatory items

In the context of the parameters for collective bargaining, which of the following includes wages, working hours, and benefits and must be included as part of collective bargaining if either party expresses a desire to negotiate one or more of them? a. Permissible items b. Concurrent lists c. Mandatory items d. Contingency assets

bargaining unit

In the context of the steps involved in forming a union, the specifically defined group of employees who are eligible for representation by the union is referred to as the _____. a. labor council b. bargaining unit c. vigilance committee d. contingent group

A boycott

In the context of the tactics used by unions to intimidate management, which of the following occurs when union members agree not to buy the products of a targeted employer? a. An impasse b. A boycott c. A lockout d. A wildcat strike

workplace in which only workers who are already union members may be hired by the employer.

In the context of union security agreements, a closed shop refers to a: a. condition where a company or an industry shuts down due to financial constraints. b. situation where workers abruptly walk off their jobs due to dissatisfaction. c. factory where the workers are shut out of their workplace for a prolonged period of time. d. workplace in which only workers who are already union members may be hired by the employer.

A union shop agreement

In the context of union security agreements, which of the following agreements allows a nonunion member to be hired, although he or she must join the union within a specified time to keep his or her job? a. An open shop agreement b. A fair-share provision union agreement c. An agency shop agreement d. A union shop agreement

The Congress of Industrial Organizations

In the context of unionization in the United States, which of the following labor unions was established in the late 1930s and was focused on organizing employees by industry, regardless of their craft, skills, or occupation? a. The American Federation of Labor b. The Knights of Labor c. The Congress of Industrial Organizations d. The Industrial Workers of the World

The American Federation of Labor

In the context of unionization in the United States, which of the following labor unions was founded in 1886 and was focused on improved working conditions rather than getting involved in legislative and political activities? a. The Congress of Industrial Organizations b. The National Trades Union c. The Knights of Labor d. The American Federation of Labor

a boycott

The employees of Laclin, a popular personal care products manufacturing company, have decided not to use any of the company's products for at least 5 months. They have also advised their family members and acquaintances to do likewise. This tactic adopted by the employees to show their resentment toward the company's wage reduction policies is referred to as _____. a. a lockout b. a slowdown c. a boycott d. picketing

A wildcat strike

The employees of Plummington Corporation, a mining company, work in a hazardous environment without using adequate safety gear. The labor union's negotiations with management to improve workplace safety have not been successful. Following the death of an employee in a mine explosion, the other employees abruptly stop all production activities. They do not consult the union or the management despite a binding labor agreement still in effect. In this scenario, which of the following tactics are the employees of Plummington Corporation using to protest against the management? a. The work-to-rule tactic b. The lockout tactic c. A wildcat strike d. A slowdown

generate interest in unionization among the employees of an organization.

The first step in the unionization process is to: a. petition the National Labor Relations Board to conduct an election. b. get 30 percent of the eligible workers within the bargaining unit to sign authorization cards. c. request the National Labor Relations Board to define the bargaining unit. d. generate interest in unionization among the employees of an organization.

A lockout

The negotiations between management and the newly formed labor union of Bluspart Inc., an automobile manufacturer, reach an impasse. Both parties fail to agree on crucial issues such as wages, employee benefits, and safety standards. Following this, the management shuts down the assembly unit, thereby restricting the employees from entering the workplace unless they agree to the terms laid down by the management. In the given scenario, which of the following tactics is Bluspart Inc.'s management using to pressure the employees? a. Picketing b. A lockout c. A slowdown d. A boycott

collective bargaining

The process by which managers and union leaders negotiate acceptable terms and conditions of employment for those workers represented by the unions is called _____. a. collective bargaining b. craft unionism c. labor brokering d. featherbedding

Picketing

The union members of Florasis Corporation, a tiles manufacturing company, are not able to negotiate a satisfactory contract with the company's management during the bargaining process. As a result, they stage a protest. During the protest, union members frequently march to the entrance of the company with placards in their hands in an attempt to intimidate the management. In the given scenario, which of the following tactics is being used by the union members to meet their demands? a. Picketing b. A slowdown c. Coordinated bargaining d. A boycott

A slowdown

The workers of Stollon Inc., a manufacturing company, unanimously decide to work at a leisurely pace, spending most of their time on tea breaks and chatting. They also take longer lunch breaks than usual. The workers do this in order to protest against the company's new layoff strategy. In this scenario, which of the following tactics are the workers using to protest against management? a. A lockout b. A boycott c. A slowdown d. A wildcat strike

the exportation of jobs to low-paying countries.

U.S. labor unions in current times oppose: a. the employment of women in hazardous industries. b. the impartation of technical vocation to young children. c. the establishment of multinational companies. d. the exportation of jobs to low-paying countries.

American Federation of Labor.

Victor was a labor union president in the 1880s. His union represented various small craft unions. Victor rarely got involved in legislative and political activism. Instead, he put his efforts into improving working conditions and acquiring more beneficial labor contracts. In the given scenario, Victor was most likely the president of the: a. Knights of Labor. b. National Trades Union. c. Congress of Industrial Organizations. d. American Federation of Labor.

arbitration

When the negotiations between management and the workers of Grensen Inc., a multinational company, reach an impasse, they both decide to call in a third party to resolve the matter. Despite their differences, they make a prior agreement to accept the recommendations made by the third party. In the given scenario, the management and the workers of Grensen Inc. are using _____ to resolve the impasse. a. coordinated bargaining b. mediation c. arbitration d. featherbedding

The Wagner Act

Which of the following acts was passed in 1935 and gives workers the legal right to form unions, to bargain collectively with management, and to engage in group activities such as strikes to accomplish their goals? a. The Wagner Act b. The Norris-La Guardia Act c. The Taft-Hartley Act d. The Landrum-Griffin Act

The Landrum-Griffin Act

Which of the following acts was passed in the year 1959 and focused on eliminating various unethical, illegal, and undemocratic union practices? a. The Wagner Act b. The Norris-La Guardia Act c. The Landrum-Griffin Act d. The Taft-Hartley Act

The National Labor Relations Board

Which of the following agencies was established to administer the provisions of the Wagner Act?

The union must have served as the official bargaining agent for the employees for at least 1 year.

Which of the following is a condition that must be met for the decertification of a union to occur? a. The union must have at least 100 members. b. A labor contract must currently be in force. c. The union must have served as the official bargaining agent for the employees for at least 1 year. d. Fifty percent of the eligible employees in the bargaining unit must sign the decertification cards.

High labor costs

Which of the following is a major reason for the lack of global competitiveness by automakers in the United States? a. Small size of the workforce b. Aggressive antiunionization strategies c. Low purchasing power d. High labor costs

Final-offer arbitration

Which of the following is a method in which the parties involved in negotiation bargain until impasse and then the two parties' ultimate terms are submitted to a third party? a. Final-offer arbitration b. Confrontation c. Mediation d. Domestic conciliation

Bargaining situations are often characterized by demands for improved job security.

Which of the following is a new trend in bargaining perspectives between labor unions and management? a. Bargaining situations are often characterized by demands for improved job security. b. Organizational downsizing and low inflation have forced unions to focus on wage increases. c. Labor unions encourage job movement despite management's efforts to restrict it. d. Labor unions present ambitious demands rather than trying to preserve what workers currently have.

Both require a neutral third party to propose an acceptable agreement.

Which of the following is a similarity between mediation and arbitration? a. In both the processes, a settlement is proposed that both the parties involved in negotiation are bound to accept. b. Both require the parties involved to bargain until impasse. c. In both the processes, an agreement is suggested that can be accepted or rejected by the parties involved. d. Both require a neutral third party to propose an acceptable agreement.

Workers' disillusionment with the labor union

Which of the following is a valid cause for the decertification of a labor union? a. Expiry of the term of office of the union president b. Pressure from the government c. Workers' disillusionment with the labor union d. Absence of the bargaining unit to represent the union members

It conferred on the National Labor Relations Board the power to regulate unfair union practices.

Which of the following is true of the Taft-Hartley Act of 1947? a. It required national labor unions to elect new leaders at least once every 5 years. b. It aimed at putting labor unions on an equal footing with managers. c. It abolished closed-shop agreements and union shop agreements. d. It conferred on the National Labor Relations Board the power to regulate unfair union practices.

There has been a decline in union membership in the United States due to aggressive antiunionization strategies undertaken by companies.

Which of the following statements correctly reflects a shift in the nature of modern labor unions? a. Union members today primarily consist of white males in blue-collar jobs. b. The formation of labor unions in the automobile and steel industries has reduced to a great extent. c. Today's workforce is composed of people from varied ethnic backgrounds who exhibit a strong inclination toward labor unions. d. There has been a decline in union membership in the United States due to aggressive antiunionization strategies undertaken by companies.

It works toward achieving job-related goals such as acquiring higher wages.

Which of the following statements is true of a labor union? a. It has sole authority over deciding the pay increments of the workers of an organization. b. It is established by the government to monitor labor-related issues. c. It is an illegally established entity of the workers of an organization. d. It works toward achieving job-related goals such as acquiring higher wages.

They are considered independent contractors.

Which of the following statements is true of contingent workers? a. They are considered independent contractors. b. They refer solely to laborers who perform blue-collar jobs. c. They refer to employees who have gone on a sabbatical. d. They are covered by all employment and labor laws.

They limited themselves to representing groups of workers who performed common and specific skilled jobs.

Which of the following statements is true of craft unions? a. They limited themselves to representing groups of workers who performed common and specific skilled jobs. b. They were established by the government to create labor laws during the Revolutionary War. c. They organized employees by industry, regardless of their skills or occupation. d. They were formed under the National Labor Relations Act.

They use the Internet effectively to communicate with members across countries.

Which of the following statements is true of labor unions in the 21st century? a. They use the Internet effectively to communicate with members across countries. b. They encourage the employment of contingent workers. c. They prefer working against management than working with management. d. They are rarely involved in social issues such as the use of prison labor.

It declared that labor unions were in restraint of trade and thus illegal.

Which of the following statements is true of the Cordwainer doctrine? a. It mandated the provision of health benefits to the workers of an organization. b. It mandated the presence of a mediator during collective bargaining. c. It prohibited employers from interacting directly with union members in case of strikes. d. It declared that labor unions were in restraint of trade and thus illegal.

It expanded its membership to include workers in many different fields.

Which of the following statements is true of the Knights of Labor? a. It expanded its membership to include workers in many different fields. b. It admitted people on the basis of race and creed. c. It sought to replace worker cooperatives through capitalism. d. It only sought to improve the wages of its members.

It prohibits convicted felons from holding national union office.

Which of the following statements is true of the Landrum-Griffin Act? a. It prohibits convicted felons from holding national union office. b. It stipulates that employers provide information regarding their finances to all union and nonunion members. c. It mandates the election of new union leaders at least once every 8 years. d. It prohibits union members from bargaining with management.

The goal of this process is to produce agreement on a binding labor contract that will define the employment relationship for a specified period of time.

Which of the following statements is true of the collective-bargaining process? a. The goal of this process is to produce agreement on a binding labor contract that will define the employment relationship for a specified period of time. b. It takes place before a union has been legally approved and certified. c. Mandatory and permissive items of an employment relationship are not negotiable in any bargaining process unless approved by the government. d. It involves negotiations between the management and the shareholders of an organization.

Effective negotiation involves finding an overlap between the demands and expectations of organizations and unions in the bargaining zone.

Which of the following statements is true of the negotiation process while formulating labor agreements? a. The target points of management and labor unions are the same during the collective-bargaining process. b. Effective negotiation involves finding an overlap between the demands and expectations of organizations and unions in the bargaining zone. c. The outcome of the negotiation process is final and cannot be altered. d. Inept negotiators are the foremost barriers to effective negotiation between management and labor unions.

Its focus on accepting only skilled craftspersons for specifically defined jobs

Which of the following was a weakness of the American Federation of Labor (AF of L)? a. Its focus on becoming a direct organization instead of an umbrella organization b. Its focus on legislative and political activities that affected workers c. Its focus on accepting only skilled craftspersons for specifically defined jobs d. Its focus on organizing employees by industry, regardless of their skills