HR FINAL Ch 11-15

c. gainsharing plan

A manufacturing company starts an incentive plan in which all employees on a work team would receive a monthly bonus if they exceeded the monthly productivity targets. The bonus would be paid for by the revenue generated from the additional units produced. In this scenario, the manufacturing company is implementing a(n) _____. a. straight commission system b. employee stock ownership plan c. gainsharing plan d. piece-rate system

c. retirement plan

A(n) _____ is a tangible indirect reward provided to employees for organizational membership. a. equity award b. lump-sum bonus c. retirement plan d. merit raise

separation agreement

A(n) ________ is an agreement in which a terminated employee agrees not to sue the employer in exchange for specified benefits, such as additional severance pay or other consideration.

d. security audit

After a district school's annual _____ revealed potential safety vulnerabilities associated with dark and isolated parking lots around the campus, the school administrators decided to invest $20,000 to install "panic button" emergency stations and additional lighting in these areas. a. appraisal b. employee assistance program c. encapsulated development program d. security audit

a. repatriation

After working for the Canadian branch of his company for the past five years, Alex, a French national, was promoted and reassigned to the company headquarters in France. This is an example of _____. a. repatriation b. reshoring c. rerecruiting d. employee churn

workplace incivility

Although employees tend not to report rude behavior and comments made by their coworkers, these forms of ____ can escalate to more severe behaviors or can be warning signs of a potentially violent individual.

employee handbooks

Although the employment-at-will doctrine typically allows employers to hire, fire, demote, or promote whomever they choose, employers must ensure that the language used in the policy statements in _______ does not negotiate this right.

Americans with Disabilities Act

An HR department that files employee medical records with other personnel records is violating the recordkeeping provisions of the ________.

d. The inspector should mention the condition to the employer but need not impose a fine.

An Occupational Safety and Health Administration (OSHA) inspector inspects the manufacturing unit of Telozed Inc. The inspector finds that the door handles of the toilets are faulty. Which of the following should ideally be the course of action in this situation? a. The inspector should report the incident and impose a fine of at least $2,000. b. The inspector should categorize this violation as an other than serious violation. c. The inspector should categorize this violation as a de maximus violation. d. The inspector should mention the condition to the employer but need not impose a fine.

employee stock ownership plans

An advantage of _____ is that they give employees an equity interest in their organization, which may motivate employees to be more productive and focused on organizational performance

comp hours

Anecia is a nonexempt government employee who earns ____ when she works overtime instead of the traditional overtime pay. Anecia likes the arrangement because it allows her to spend more time with her family.

b. sign yellow dog contracts

Antony Lynch Inc. requires that all job applicants sign an agreement that they will not attempt to unionize if hired. Antony Lynch Inc. is violating the Norris-LaGuardia Act, which prohibits employers from asking employees to _____. a. sign noncompete agreements b. sign yellow dog contracts c. agree to closed-shop union arrangements d. agree to agency-shop union agreements

a. lead-the-market strategy

Azure Inc., an information technology company, uses a quartile strategy and positions itself in the third quartile to develop its compensation strategy. It targets pay ranges so that 25 percent of other firms pay above it and the rest pay below it. In the context of compensation quartile strategies, Azure Inc. is most likely using the _____. a. lead-the-market strategy b. below-the-market strategy c. lag-the-market strategy d. match-the-market strategy

b. John, who is a clerk in a federal court

Based on statistics reported by the Bureau of Labor Statistics, Who among the following employees is most likely to be a union member? a. Tara, an independent contractor who works with private firms b. John, who is a clerk in a federal court c. Michaela, a supervisor at a private marketing and public relations firm d. Emory, a freelance journalist who writes for magazines and newspapers

d. codetermination

Brigid is the representative of the labor union in a car manufacturing company in Norway. She is given a position on the company's board of directors. The given scenario exemplifies the concept of _____. a. employment at will b. repatriation c. distributive justice d. codetermination

a. cumulative trauma disorder

Carlie is a computer programmer who has developed carpal tunnel syndrome, which is a type of _____, because she has spent too many hours performing the repetitive action of typing. a. cumulative trauma disorder b. androgen insensitivity syndrome c. circadian disorder d. gastropathy

Fair Labor Standards Act

Child labor regulations, including establishing the minimum age for working in hazardous conditions, are primarily addressed by the ____

implied contracts

Even in the absence of written documentation such as statements in an employee handbook, an employer can be held responsible for breaching ____, which create employee expectations through the actions of the employer.

d. interactional justice

Even though Gloria was disappointed that she was not selected for a promotion, she experienced _____ in that she was treated with respect and kindness throughout the appraisal and promotion process. a. transformative justice b. restorative justice c. distributive justice d. interactional justice

c. gainsharing plans

Free riding is a problem most likely to be associated with _____. a. piece-rate systems b. spot bonuses c. gainsharing plans d. straight commission plans

b. red-circled employee

Georgy, an employee at a telecommunications company, is in Pay Grade 3 and earns $14.50 an hour. The pay range for Grade 3 is $7 to $13 an hour. Georgy, therefore, is paid above the pay range set for his job. In the given scenario, Georgy is a _____. a. white-circled employee b. red-circled employee c. yellow-circled employee d. green-circled employee

d. polycentric

GoodFit Inc. is a clothing company with operations in various countries in South America and Asia. The management of the company appreciates the cultural differences between various countries and has tailored company policies to suit its local offices in different countries. In the context of international orientations, GoodFit Inc. most likely has a(n) _____ orientation. a. geocentric b. regiocentric c. ethnocentric d. polycentric

c. account for approximately 18 percent of gross domestic product (GDP).

Health care costs across the United States: a. account for approximately 3.6 percent of gross domestic product (GDP). b. totaled $5.4 billion in 2016. c. account for approximately 18 percent of gross domestic product (GDP). d. more than tripled from 2000 to 2016.

b. self-service

Henry is an employee at an investment firm that offers cafeteria-style benefits to its employees. He wants to change some of his benefit choices and track his investment funds for his retirement plan. He does this by logging onto an online portal that includes links to his retirement funds and other benefit plans. In this scenario, Henry is most likely able to access all benefits-related information because of _____. a. an access badge b. self-service c. a smart card d. haptic technology

d. home-country national

Hilda, a German national, works for a multinational enterprise that has branches in the United States, Asia, and South America. Hilda is the HR manager and works at the headquarters of the company in Germany. In the context of the types of global employees, Hilda is a _____. a. parent-country national b. third-country national c. host-country national d. home-country national

c. more than $300

If Jennifer's employer offers her the grossed-up cash value of an insurance benefit that costs $300 in exchange for having the actual insurance, Jennifer should be paid _____. a. $300 b. nothing because employees cannot exchange indirect benefits for direct benefits c. more than $300 d. less than $300

perimissive

In a collective bargaining situation, topics such as internal union business and use of union labels generally fall under the domain of ____ bargaining issues.

negative publicity and damaged reputation

In addition to direct costs associated with workplace accidents, such as workers' compensation premiums, employers experience immeasurable costs such as _______

d. perquisites

In addition to his salary, Roberto, the chief executive officer of a multinational company, has access to company cars for personal use. His membership at Golden Sands Country Club, one of the most exclusive country clubs in England, is paid for by his company. In the given scenario, the membership to the club and access to company cars are _____ that Roberto receives from his company. a. intrinsic rewards b. remittances c. free riders d. perquisites

market pricing

In the United States, employee salaries are increasingly based on _____ rather than internal job evaluation methods such as the point factor method.

piece-rate systems

In the context of individual incentives, time and motion studies are particularly important and informative when creating effective _____

cost-of-living adjustment

In the context of pay increases, a(n) ____ is a pay increment whereby every employee's pay is increased to compensate for inflation and rising prices and is usually tied to some general economic measure

d. restricts employees and outsiders from distributing literature on company premises

In the context of union-management relations, a no-solicitation policy _____. a. applies only to solicitations that encourage union membership through payment of membership fees b. is legal in the right-to-work states but not in other states c. cannot be enforced by employers under the Wagner Act d. restricts employees and outsiders from distributing literature on company premises

a. A labor union in Wisconsin pays a group of nurses to apply for jobs in a hospital that does not have a nurses' union.

In the context of union-management relations, which of the following is an example of salting? a. A labor union in Wisconsin pays a group of nurses to apply for jobs in a hospital that does not have a nurses' union. b. The representatives of a labor union refuse to discuss or negotiate their issues with the management in the absence of an impartial third party. c. The National Labor Relations Board appoints a third-party arbitrator to resolve a dispute between the union and the management in a public sector organization. d. The management at Lawley Consultants Inc. hires consultants who specialize in combating unionization efforts.

d. Redesign jobs to give employees more autonomy

Kyung-soo, a manager, would like to increase the intrinsic motivation of her employees. Which of the following should she do to achieve her objective? a. Implement employee stock plans b. Reward employees with spot bonuses c. Implement gainsharing plans d. Redesign jobs to give employees more autonomy

d. point factor method

Lily is the HR manager of a cleaning services company. She is in the process of evaluating and updating pay rates for various jobs in the company. She is using a job evaluation method that involves determining job dimensions common to a group of jobs in the company and assigning values to each of them for each job. Some of the job dimensions include the level of education and experience required for the job. In the given scenario, Lily is using the _____. a. market price method b. job classification method c. ranking method d. point factor method

b. host-country-based approach

Melanie, a U.S. national who works for an American company, has been promoted and assigned to the company's branch in Thailand. As the cost of living is significantly lower in Thailand than in the United States, her compensation and benefits will remain at par with other executives in Thailand. In the given scenario, Melanie's compensation is determined using the _____. a. global market approach b. host-country-based approach c. traditional compensation approach d. home-country-based approach

a. ethnocentric

Mellow Marketing, a global American marketing firm, believes in maintaining American work culture and practices in their offices all over the world. The company has the same dress code, code of conduct, and general office policies in all its offices as in the head office in the United States. In the context of international orientations, Mellow Marketing demonstrates a(n) _____ orientation. a. ethnocentric b. regiocentric c. geocentric d. polycentric

d. Monique is entitled to a maximum of 12 weeks of unpaid leave.

Monique has been working as a full-time employee at a U.S. law firm with 180 employees for the past five years. As one of the most dedicated employees of the firm, Monique had worked for more than 2,000 hours in the previous year. She is going to have a baby next month and wonders if she will be eligible for leave. Which of the following benefits should Monique receive under the federal Family and Medical Leave Act (FMLA)? a. Monique is entitled to a maximum of 6 weeks of paid leave. b. Monique is only eligible for leave if her company's policies include time off for maternity or paternity leave. c. Monique is not entitled to any leave and must quit her job if she wants to take time off. d. Monique is entitled to a maximum of 12 weeks of unpaid leave.

c. progressive discipline approach

Nathaniel's team members are habitually late to work and take long breaks than they are allowed under the company policy. Nathaniel decides to put a stop to this behavior and initiates the _____ by verbally reprimanding all the employees who arrived late to work or took long breaks. a. human resources approach b. self-discipline approach c. progressive discipline approach d. positive discipline approach

a. home-country-based approach

Pablo, a U.S. national, is the Vice President of Sales in a multinational enterprise in the United States. He is asked to relocate to Finland on a global assignment. As the cost of living in Finland is higher than it is in the United States, the company agrees to pay him the difference in addition to his regular compensation so that he can maintain the same standard of living as he has in the United States. In the given scenario, Pablo's compensation is determined using the _____. a. home-country-based approach b. traditional compensation approach c. global market approach d. host-country-based approach

b. geocentric

Speelgoed Inc., a toy manufacturing company, has operations in many countries in Asia and Europe. The company has adopted many of the best practices from the local work cultures of various countries and incorporated them in all their offices. In the context of international orientations, Speelgoed Inc. most likely has a(n) _____ orientation. a. polycentric b. geocentric c. ethnocentric d. regiocentric

minimum wage

The Fair Labor Standards Act (FLSA) provisions focus on ______

Data Protection Act

The ________ requires employers to keep personnel records up to date and keep only the details that are needed.

a. agency shop

The staff and faculty members at California State University are represented by a labor union. They are required to pay a fee to the union even if they do not join the union. This type of arrangement describes a(n) _____. a. agency shop b. maintenance-of-membership shop c. closed shop d. union shop

d. sympathy strike

Unite Labor Union and Three-Strikes Labor Union are the labor unions of an airline company. Unite Labor Union represents the interests of the flight crew, whereas Three-Strikes Labor Union represents the interests of the ground staff. When Three-Strikes Labor Union went on a strike to negotiate better pay, Unite Labor Union went on a strike to support Three-Strikes Labor Union, even though Unite Labor Union did not have any dispute with the company. The given scenario illustrates a(n) _____. a. economic strike b. jurisdictional strike c. wildcat strike d. sympathy strike

b. can be less than the federal minimum wage as long as the tips he earns bring him up to the equivalent of the minimum wage.

Vinod works as a waiter at a restaurant in the state of Nebraska and is compensated based on a fixed hourly wage plus any tips he receives from customers. According to the Fair Labor Standards Act (FLSA), Vinod's minimum hourly wage: a. should not be lower than the minimum wage earned by employees in any profession within that state. b. can be less than the federal minimum wage as long as the tips he earns bring him up to the equivalent of the minimum wage. c. cannot be determined on the basis of federal pay laws as the minimum wage for tipped employees has not been set. d. should be equivalent to the amount of money that someone working full-time should have to meet the basic costs of living in that state.

a. the phrases "probationary employee" and "permanent employee"

When Paul is assigned the task of reviewing his company's employee handbook, he should suggest that _____ be edited or removed to avoid implied contracts that might negate the company's employment-at-will rights. a. the phrases "probationary employee" and "permanent employee" b. the phrases "regular employee" and "continuous screening" c. all references to employee labor unions d. disclaimers and limitations

a. Health Insurance Portability and Accountability Act (HIPAA)

When Rasheed was on medical leave because of an illness, his manager shared private details of his illness with his coworkers without Rasheed's permission. In this scenario, Rasheed's manager violated the _____. a. Health Insurance Portability and Accountability Act (HIPAA) b. Consolidated Omnibus Budget Reconciliation Act (COBRA) c. Family and Medical Leave Act (FMLA) d. Fair Labor Standards Act (FLSA)

a. Disciplinary action based on favoritism

Which of the following demonstrates a lack of distributive justice? a. Disciplinary action based on favoritism b. Dismissal of an employee without due process c. Use of racial profiling at the time of hiring d. Rude behavior with an employee

c. Companies with 50 or more full-time employees who work 30 hours a week or more

Which of the following employers are required to provide their employees with health care coverage under the Affordable Care Act? a. Companies with at least 20 part-time employees b. All government and nonprofit employers with at least 10 employees c. Companies with 50 or more full-time employees who work 30 hours a week or more d. Employers who elect not to provide workers' compensation

b. High absenteeism and poor job performance

Which of the following is a common behavioral sign of substance abuse? a. Low self-concept and helplessness b. High absenteeism and poor job performance c. Emotional instability and depression d. Fatigue and slurred speech

c. They give employees the right to post comments about workplace treatment on social media.

Which of the following is true of recent National Labor Relations Board (NLRB) rulings? a. They completely prohibit employees from discussing workplace conditions on social media. b. They prohibit employees from posting derogatory comments about their employers on social media. c. They give employees the right to post comments about workplace treatment on social media. d. They allow employers to rant against employees but prohibit employee comments regarding compensation on social media.

c. It requires unions to establish bylaws and make financial reports.

Which of the following is true of the Landrum-Griffin Act? a. It prohibits employers from asking employees to sign yellow dog contracts. b. It allows states to pass laws that restrict compulsory union membership. c. It requires unions to establish bylaws and make financial reports. d. It prohibits employees from engaging in protected concerted activities.

d. It states that employees have the right to engage in protected concerted activities.

Which of the following is true of the Wagner Act? a. It gives union members the right to hold elections to deauthorize or decertify the union. b. It allows states to pass laws that restrict compulsory union membership. c. It allows employers to ask their employees to sign yellow dog contracts. d. It states that employees have the right to engage in protected concerted activities.

a. Arturo makes the work environment so miserable for his assistant that the assistant resigns.

Which of the following scenarios depicts the concept of constructive discharge? a. Arturo makes the work environment so miserable for his assistant that the assistant resigns. b. Matthias lays off 200 employees when he decides to shut down one of the production plants of his company. c. Amber receives a generous severance package from her employer when she is terminated. d. Bethany is asked to resign from her job because of her poor performance and high absenteeism.

a. If same-sex couples get divorced, one partner may be entitled to a share of retirement benefits.

Which of the following statements is true in the context of employee benefits and status? a. If same-sex couples get divorced, one partner may be entitled to a share of retirement benefits. b. Part-time employees are least likely to receive retirement benefits and paid holidays and vacation. c. Part-time employees are most likely to have access to health care, life insurance, and paid disability leave benefits. d. Even though gig workers are self-employed, companies that use their services offer them employee benefits.

a. They must readjust to closer reporting relationships with other corporate staff.

Which of the following statements is true of repatriated employees? a. They must readjust to closer reporting relationships with other corporate staff. b. They usually continue to receive special compensation packages even after their return from international assignments. c. They enjoy a higher degree of flexibility and autonomy. d. They are likely to feel a net increase in their total income after returning from international assignments.

d. Ethan, who injured his right hand while fixing a machine at his company's production plant

Who among the following individuals is most likely eligible to receive workers' compensation benefits? a. Nora, who was terminated without just cause and filed a discrimination lawsuit against her employer b. Gina, who hurt her back while skiing on a family vacation and is unable to perform her work as a delivery truck driver c. Howard, who was denied full retirement benefits after he retired from his job at the age of 67 d. Ethan, who injured his right hand while fixing a machine at his company's production plant

c. Henry, a software engineer, who received a $500 gift certificate from his boss after he found a fix for a software bug that had been causing problems

Who among the following individuals received a spot bonus? a. Georgia, a financial analyst, who received $1,000 over and above her regular salary as a token of appreciation for her tenure in the company b. Rumi, who received a higher paycheck than she did in the last month because of the sales commission she received on acquiring a new client c. Henry, a software engineer, who received a $500 gift certificate from his boss after he found a fix for a software bug that had been causing problems d. Marnie, who received an additional $1,000 because a person whom she referred was hired by her company

responsibilities

_____ are obligations to perform certain tasks and duties.

verbal abuse

_____ is a level 1 workplace violence warning sign.

Franchising

_________ is an arrangement whereby a business can be replicated and expanded by granting the right to use its business model and brand.

coordinating accident investigations

is an organizational approach to effective safety management.

defined contribution plans

profit-sharing plans, employee stock ownership plans, and 401(k) plans are some popular ______.

67

the normal retirement age to receive maximum social security benefits has increased to ____.

intangible rewards

the perceived value of ___ can differ among employees,making the development and management of total rewards much more complex