HRM Chapter 7

When all of a candidate's attributes are considered based on fit for the employer's total job requirements, what type of recruitment program is being practiced?

A total selection program

How can an interviewer improve reliability and reduce bias during an interview?

Ask each candidate the same questions.

After his second interview of the day, Antonio was relieved that he had a terrific candidate. The first applicant had none of the required skills or quantities and was a terrible fit. The second applicant was so much better. Antonio might have committed which types of interview mistake?

Candidate-order error

Which of the following is the first step in the extension of the job offer?

Extending a verbal offer

Which of the following is a candidate error, as opposed to an interviewer error?

Failing to test Internet connections when preparing for an online interview

What is the most widespread error that interviewers make while interviewing and rating candidates?

First impression or snap judgements

What effect does nonverbal behavior have during the interview process?

Interviewers infer personality based on the way the interviewee acts.

What is a candidate-order (contrast) error that can undermine an interview's usefulness?

It is an error caused by comparing a candidate to the previous one.

In which type of interview would you most likely find several candidates in a room together?

Mass interview

Which of the following would result in a less effective interview?

Monopolizing the interview with your thoughts and opinions

The first day of Toyota's onboarding program focuses mostly on __________.

Quality and teamwork

When designing a structured situational interview, what task should be completed after a job description that includes knowledge, skills, and abilities is created?

Rate each job duty based on importance.

Which approach in making the decision of whom to hire uses a formula to predict job success?

Statistical

Which approach to developing a job offer is based on the quantification of evidence used to predict job success ?

Statistical

The goal of __________ interviews is to spot overly sensitive applicants.

Stress

Why are structured interviews using situational questions preferred during the interview process?

Structured interviews tend to be more valid for predicting job performance

Which type of interview produces superior results?

Structured situational interview

Which step in effective interviewing preparation and execution will help the interviewer to not make snap decisions and to remember important points?

Take notes

The key difference between a contract and a job offer is ________

The specific duration of employment

What is the main goal of Toyota's onboarding program?

To engage new employees in the company's ideology.

Why is it helpful for an interviewer to take notes on a candidate during an interview?

To help avoid snap decisions

In which type of interview does the interviewer ask questions as they come to mind, generally with no set format?

Unstructured

Which of the following allows employers to clarify and understand their values and seek only candidates who support those values?

Value-based hiring

During a job interview, the hiring manager asks questions like, "Can you think of a time when ...? What did you do?" This scenario would likely take place during a ______ interview.

behavioral

When determining which candidate to hire, the __________ approach combines the use of tests and other data with subjective information.

hybrid

A __________ includes written details on salary, benefits, and terms of employment.

job offer

Which interviewing approach subjectively weighs all information and evidence learned about a candidate?

judgemental

The type of interview that involves an interview of several candidates simultaneously is known as a ____________ interview

mass

During the interview, more favorable traits and successful life outcomes are usually ascribed to _________.

more attractive candidates

An interview conducted by a team of interviewers ( usually two or three), who together question each candidate and then combine their ratings of each candidate's answers into a final score is known as a ______________________ interview

panel

Somewhat counterintuitively, _________ interviews can actually be more useful than face-to-face interviews for judging a candidate's conscientiousness, intelligence, and interpersonal skills.

phone

Which selection process is more defensible in a court of law?

statiscial

What type of interview technique requires each interviewer to rate candidates using only standardized interview questions?

structured sequential

An interview in which an applicant is interviewed by several persons, each rating the applicant on a standard form, is known as a(n) __________.

structured sequential interview

An interview in which each interviewer forms an independent opinion after asking different questions is known as a(n) ___________ interview.

unstructured sequential