HRM Final
5. Which of the following best exemplifies the process of self-selection?
An applicant decides to interview with a particular company while at a job fair.
7. The director of a movie auditions only white males to play the role of Abraham Lincoln in a biographical film on Lincoln's life. This is an example of
BFOQ
99. Which performance management technique initially involves the identification of a large number of critical incidents, followed by the classification of these incidents into performance dimensions, and finally ranking these incidents into levels of performance?
Behaviorally anchored rating scale
81. Jhoana feels like she was denied a raise because her boss does not like the fact that she wears saris. She talks to HR about a violation of which legislation?
Civil Rights Act of 1991
15. Many companies are exploring the use of distance learning to provide training. As the company weighs the pros and cons of distance learning, which of the following should they keep in mind?
Clarification of questions is dependent on on-site instructors.
132. Which of the following is true regarding the differentiation strategy?
Companies achieve above-average returns if they succeed in their differentiation strategy.
20. Which of the following is true of training and development?
Development is critical for talent management, particularly for those with leadership potential.
11. Knowing the college is on the verge of a financial crisis, a few of the older professors get together and decide that they can help. Which option will they choose?
Early retirement causes relatively less human suffering
111. Which of the following arguments states that companies with the best reputations for managing diversity will win the competition for talent?
Employee attraction and retention argument
28. Which of the following statements is true about flexible spending accounts?
Funds must be used by the plan's year end or they revert to the employer.
118. Which of the following, if true, would support reshoring as a strategy for a U.S. firm?
Improving health and safety requirements overseas
66. Which of the following is NOT one of the forces that draw out an older worker's career?
Insufficient younger workers to replace the older workforce
14. The _____ is based on a theory that emphasizes that each individual has a fundamental personality type that shapes and influences how the individual understands the world, processes information, and socializes.
Myerrs-Briggs
15. Which of the following assessments is based on Carl Jung's personality type theory
Myers-Briggs
32. Which of the following is true of the National Labor Relations Board's (NLRB's) process regarding unfair labor practices?
The NLRB has the authority to issue cease-and-desist orders to halt unfair labor practices.
28. Which of the following explains the high rate of voluntary turnover among the millennial generation of employees?
They need connection to the company mission.
70. Which of the following is true of statistical forecasting methods that capture historic trends?
They provide predictions that are much more precise than judgmental methods.
156. Which of the following led to problems for McDonald's when it began offering the McWrap product?
complex work processes
85. Pablo is able to "read a room" and diffuse situations before they get out of hand. He has a knack for making people feel comfortable and helping opposing sides compromise. Pablo has a strong
emotional intelligence
90. If an organization wants to improve the work environment factor that influences the motivation to learn, it is likely to focus on
encouraging employees to give feedback to each other.
142. Executive Order 11246, signed by President Lyndon Johnson, required all federal contractors and subcontractors to
engage in affirmative action programs to hire and promote minorities.
21. Lakeisha is in the final stage of the interview process. She has researched what others in the industry make for a similar job and presents the information to the hiring manager. The manager takes this information under consideration when offering the proposed salary. The manager is using the
equity theory
151. President Trump's travel ban is an example of a(n)
executive order
14. Providing expatriates with company newsletters and community newspapers helps them
experience minimal difficulty trying to adapt to changes on returning to the home country.
123. Samir is responsible for orientation and providing basic computer training. He must be a member of the HR analysis and design team.
false
144. Jonah feels he has been discriminated against for his long hair and choice of clothes, but before he files the complaint, he waits to see if he gets the raise he was expecting. He feels he can wait because he can file at any time.
false
25. Whereas employee wellness programs deal with employees who have developed problems at work because of health-related issues, employee assistance programs (EAPs) take a proactive and preemptive focus on trying to prevent health-related problems in the first place.
false
32. The theory of progression of withdrawal states that dissatisfied individuals spontaneously enact a set of behaviors all at once to avoid their work situation.
false
37. David is being sent to Brazil to work. He is prepared, as he has learned Portuguese and the customs of the culture. He also knows that Brazilians value being on time for meetings so he is early to his first meeting.
false
44. Peers and subordinates provide feedback on manager performance in merit pay programs.
false
46. Because an outsourced provider is specialized, a main disadvantage is their inability to learn unique innovations from one company and transfer them to another company.
false
54. Intellix gives annual pay increases linked to the employee performance ratings using an incentive pay program.
false
63. Daihi created a job posting with the knowledge, skills, and abilities needed to perform the job. He will get qualified candidates to apply.
false
64. Divisional structures are most appropriate in stable and predictable environments.
false
152. When Health Above, a startup company, was bought by Above All Health, the HR department was tasked with assessing the dollar value of each job and creating equitable pay structures. HR completed a
job evaluation
33. Which of the following administrative tools is used by organizations to design job structures?
job evaluation
3. One of Desiree's monthly tasks is to evaluate each job's basic elements and rate the elements on its potential for harm or injury. Desiree is using the
job hazard analysis technique
48. Raulena, an HR manager at Dock Inc., has been promoted as the chief human resource officer (CHRO). When she engages in discussions on the performance of members of the executive leadership team, she is playing the role of a
liaison to the board
11. When gathering information on performance, HR relies on ________ more frequently than any other group, because they will have the most accurate information.
managers
160. Katerina is looking for a job that will be quick to learn and not require a lot of thinking, so she can earn money and still focus on earning her degree. She is looking for a job that follows the ________ approach.
mechanistic
31. The degree to which an employee identifies with an organization and is willing to put forth effort on its behalf is called
organizational commitment
43. A company decides to let go of some employees due to a financial crisis. Jane loses her job, while her colleagues with similar performance ratings and productivity retain their jobs. Jane's judgment of her loss when compared to her colleagues' is a perception of
outcome fairness
20. Gamma Ray Inc. wants to use a regression analysis to determine its
pay policy line
121. Holly was hired recently by her firm to provide coaching to a work unit that is underperforming. This is part of the _____ function of HR.
performance management
113. Which of the following arguments states that heterogeneity in decisions potentially produces better decisions through a wider range of perspectives and critical analysis?
problem-solving argument
131. Using websites like Indeed.com, Monster.com, and LinkedIn, a company can begin
recruitment
12. When making the decision to hire a new employee, which selection method will most likely not give you any prediction of future success?
reference check
17. Which of the following is true about the results approach to performance management?
The results approach minimizes subjectivity, relying on objective, quantifiable indicators of performance.
29. Which of the following is a unique aspect of benefits?
Organizations so typically offer them that they have become institutionalized.
1. Which of the following arguments emphasizes that reactions should be faster and cost less?
System flexibility argument
98. Which of the following is true of instructor-led classroom instruction?
This is one of the least time consuming ways to present information.
93. Which of the following is true of the presentation method of training?
This method of training can be used to transfer alternative problem-solving solutions.
43. During the recent financial crisis, the U.S. government, as part of the _____, decided it was appropriate to further regulate executive pay in firms receiving government "bailout" money.
Troubled Asset Relief Program (TARP)
95. An example of an expatriate is a
U.S. citizen working for a U.S. firm in Germany.
61. Jason, an African-American, and Robert, a Caucasian, both experienced welders, apply for two openings at Virgo Inc. Robert is hired and Virgo continues to look for candidates to fill the other position. Jason alleges racial discrimination by Virgo, but Virgo denies this. Which of the following statements would both negate Jason's case and support Virgo's case?
Virgo deals in building equipment that requires a certified welder and Jason is not a certified welder
47. As jobs become less programmable,
behavior-oriented contracts become less likely.
154. For teams to be effective, it is essential that the level of task interdependence is greater than the level of outcome interdependence.
false
102. Harriet wants all of her team members to receive a raise, so she gives them all a high rating. Which of the following errors is she falling prey to?
leniency
155. A factory manufacturing line was slow to produce products and was failing to meet quotas. The manager recommendation was to do a time-and-motion study. This is a strong first step.
true
78. In 2014, the Department of Labor issued a new rule aimed at government contractors that decreed they should set a goal of having _____ of their workforce be composed of disabled employees.
7%
51. Which of the following must a principal do to reduce agency costs?
Align the agent's interests with the principal's interests
82. When Banhi arrives at his interview, he notices that the interview team is all Caucasian females. He feels that he has no chance of getting the job. After 2 weeks, the rejection letter comes in the mail. He takes the issue to the local EEOC to file a complaint claiming that the ______ legislation has been violated.
Civil Rights Act of 1991
94. Many companies are exploring the use of distance learning to provide training. As the company weighs the pros and cons of distance learning, which of the following should they keep in mind?
Clarification of questions is dependent on on-site instructors.
29. Which of the following determinants of procedural justice requires that the procedure has built-in safeguards that allow one to appeal mistakes or bad decisions?
Correctability
40. Which of the following is true of how human capital affects foreign investment in a country?
Countries that invest in education are likely to attract direct foreign investment.
107. Which of the following is an example of frame-of-reference training?
Demita emphasizes using the same idea of high, medium, and low performances when making evaluations.
73. Which of the following statements is true about downsizing?
Downsizing efforts often fail because employees who survive the purges often become narrow-minded, self-absorbed, and risk averse.
1. First State is faced with a decision to hire part-time employees or more full-time employees. Management has heard that part-time employee make the job easier to fill but take longer to train. On the other hand, it is easier to terminate full-time employees.
False
9. Unlike the Dictionary of Occupational Titles (DOT), the Occupational Information Network (O*NET) relies on fixed job titles and narrow task descriptions.
False
47. Fouad works at Ante Inc. He is responsible for conducting cost-benefit analyses of different functions performed at Ante. If Fouad's current task is to conduct a utility analysis, which of the following factors is he likely to asses through it?
Gains from selection programs
161. When team members on Kami's unit craft their professional goals for the new year, she is expecting at least one goal to be tied to the unit's goals. How will she measure the individuals' performance based on this link?
Individual accountability of behavior should be a critical indicator of performance.
59. Which of the following statements is true of intended and emergent strategies?
Intended strategies are the result of the rational decision-making process used by top managers as they develop a strategic plan.
25. Which of the following statements is true about the Pension Benefit Guaranty Corporation (PBGC)?
It does not guarantee health care benefits.
27. In the context of the dimensions of overall pay satisfaction, identify a true statement about satisfaction with benefits.
It helps employers retain employees who fit their business model.
58. Which of the following is a challenge of downsizing?
It is difficult to boost the morale of employees who remain after downsizing.
16. Which of the following is true regarding the attribute approach to performance management?
It is easy to develop and is generalizable across organizations and strategies.
17. Sean is looking for a new job that will allow him the flexibility to work from home at least one day a week so he can care for his ailing parents. Some describe this as a boundaryless career pattern. Why?
It is influenced by personal or family demands.
35. Which of the following is a disadvantage of skill-based pay?
It may give rise to large new labor costs, but with little payoff.
36. Which of the following is true of a third country?
It may or may not have a facility there.
36. Which of the following observations is true about the equity theory?
It suggests that people evaluate the fairness of their situations by comparing them with those of other people.
31. Which of the following is a mediator?
Jazmin has no formal authority but, rather, acts as a facilitator and go-between in negotiations.
33. Which of the following is the largest union and is not affiliated with the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO)?
National Education Association
149. Bloom Corp. is a firm whose employees work in an old facility; they request a government inspection to ensure that they are not exposed to any hazardous materials while working in the facility. Which of the following acts gives them the right to do so?
Occupational Safety and Health Act
79. Which of the following statements is true of the reliability of a measurement?
Reliability refers to the measuring instrument rather than to the characteristic itself.
42. Which of the following acts would be considered grounds for a wrongful discharge suit involving a violation of public policy?
Rosa is terminated because she refuses to do something unsafe.
5. When Clean Motors condensed all its parts factories into one large location, the company increased research and development and customer service, and decreased its sales force. How would this practice help the company to become a low-cost producer?
The company constructed efficient large-scale facilities.
115. Which of the following is one of the four characteristics of an ethical, successful company?
The company emphasizes mutual benefits in its relationship with customers, clients, and vendors.
135. Benjamin, a plant manager, sets targets for his work lines every week. He rewards those who succeed and he makes note of those who do not reach their set target, placing them on warning. How would you describe this company's cost strategy?
The company has a high concern for quantity.
119. Typically when a company is in the news, it is because the company failed to be sustainable. Which of the following best describes its failure?
The company is unable to meet the business needs without sacrificing the ability of future generations to meet theirs.
112. Which of the following is a core value of TQM?
The company promotes cooperation with vendors and customers to hold down costs.
158. Which of the following best explains outcome interdependence in relation to teams?
The level to which the reward for task accomplishment is shared among the team members
48. Which of the following is true about outcome-oriented contracts?
They are typically a major component of executive compensation.
38. Cultures with weak uncertainty avoidance tend to be rather easygoing and flexible regarding different views.
True
146. Jason, an African-American, and Robert, a Caucasian, both experienced welders, apply for two openings at Virgo Inc. Robert is hired and Virgo continues to look for candidates to fill the other position. Jason alleges racial discrimination by Virgo, but Virgo denies this. Which of the following statements would both negate Jason's case and support Virgo's case?
Virgo deals in building equipment that requires a certified welder and Jason is not a certified welder.
163. How does the mechanistic approach differ from the motivation approach?
Workers in organizations that follow the mechanistic approach can be easily replaced.
56. Over the next decade, which of the following people will have the most difficulty attracting talented employees due to a skills deficit?
Yelena, the director of a mobile advertising company
127. Sophie, the HR manager, checks her email, completes paperwork, and returns voicemail. These activities are part of the
administrative linkage
45. _____ is a computer system incorporating the decision rules of people deemed to have specialized knowledge in a certain area.
an expert system
159. When compared to divisional structures, managers in functional and centralized structures
are less sensitive to individual differences between workers.
104. Bridget has an employee who is struggling with meeting quotas and attendance. You offer her advice by telling her to not use the ____ as it will not provide guidance on improving employee behavior.
attribute approach
30. Brian and Joaquim were able to get pay raises and two extra vacation days as a result of negotiations, even though they are not members. They are free riders because they
benefit from union activities without belonging to a union.
133. The basic premise behind strategy implementation is that
choice of organizational processes and structural forms makes an economic difference.
41. Which type of pay is similar to pay structures based on individual characteristics such as skill or knowledge but usually refers to a plan that covers exempt employees?
competency-based pay
4. Gemco Inc., a high-end luxury jewelry manufacturer, has training programs to ensure that its current employees always design and manufacture jewelry in keeping with its high quality standards. Which of the following directional strategies has Gemco adopted?
concentration
83. Star Inc., an engineering firm, has come up with a new technical test to assess the knowledge of interviewees. To assess the validity of the test, it requests that its present employees take the test and match it with their performance in the organization. Which of the following types of validation has Star Inc. used to test the validity of its new technical test?
concurrent validation
6. HRM laws are governed by the legislative branch of the federal government, which
consists of the House of Representatives and the Senate.
7. With the ease of the Internet, it is not uncommon for individuals to copy skills from resume templates to make themselves look more attractive to a recruiter. Knowing this, Ed has created a test to see if what is on the candidate's application are real skills that the candidate has. Ed is testing _____ validity.
content
13. A mentor provides psychosocial support when he or she
creates an outlet for the protégé to talk about anxieties.
38. Architects R Us has begun the process of _____ to increase flexibility in job and merit assignment.
delayering
71. Since there are fewer students on campus, security does not have to wait to shrink their workforce. Which option should administrators choose to reduce those numbers quickly?
demotions
138. Michael and Mohammad graduated from the same pilot training institute and applied for a job as a trainee pilot at a private American airline. Despite both having similar profiles, Michael was hired but Mohammad was not, and the airline continued to look for other potential trainee pilots. In this case, Mohammad was a possible victim of
disparate treatment
55. Separating the functions of principals and agents is likely to result in
diversification of investment risk.
164. Every time a newer version of a product is released, cannibalization of the previous product is likely to happen. For example, when a new iPhone is released, the older versions become obsolete and no longer supported. This self-cannibalization occurs in ________ structures.
divisional
68. Hope College is planning for the next biennium. School administrators know that the enrollment is on the decline, but still need to offer students the best experience possible. They want to shrink their payroll slowly. They can accomplish this through
early retirement
6. Pablo is able to "read a room" and diffuse situations before they get out of hand. He has a knack for making people feel comfortable and helping opposing sides compromise. Pablo has a strong
emotional intelligence
87. Layton documents everything. He has checklists to keep his work in order. He has developed well thought-out flowcharts and process documents so that if and when he moves on to another job, anyone can be trained to do his job. Layton has strong
explicit knowledge
103. Attribute-based performance methods have strong congruence between the techniques and the company's strategy.
false
105. Sanjeev looks forward to completing his self-rating. He always gives himself a high rating showing that the company will be lost without him. He does not know that the self-rating is used for administrative purposes only.
false
114. Bread and Butter has decided to adopt total quality management (TQM). In doing so, training in quality was offered to only the employees who oversee the ovens and baking.
false
120. First State is faced with a decision to hire part-time employees or more full-time employees. Management has heard that part-time employee make the job easier to fill but take longer to train. On the other hand, it is easier to terminate full-time employees.
false
125. The strategy a company is pursuing does not have an impact on the types of employees that it seeks to recruit and select.
false
128. Untapped labor pools are an example of a strategic threat to an organization's operating environment.
false
139. The legislative, executive, and judiciary branches each have their own area of authority that does not overlap, keeping the borders clear and defined.
false
39. The number of organizations that are focusing on nonlabor forces while deciding production location is decreasing.
false
69. Jan is a veteran HR manager and she still prefers to solicit applications through newspaper advertisements. Her argument is that she will get better candidates. Is she correct?
false
8. Lourdes documents her processes and easily can articulate what she does to others on her team, so that the work will continue while she is on vacation. She has tacit knowledge.
false
89. Star Adventures has invested financial and time resources into adventure learning because they want their employees to be creative. They offer many opportunities for time in the simulator.
false
91. Josiah is excited that he received a summer apprenticeship. He can now relax as he knows he has a guaranteed job after the summer.
false
65. Divisional structures are more appropriate than functional structures when
flexible responsiveness is required.
100. Every year managers are given targets for categorizing their employees' performance at the end of the year. The managers are allowed 5 percent at the top, 80 percent in the middle and then 15 percent at the bottom. This company is using
forced distribution
8. In a large, multinational company, several of the tasks are split out across several states and countries. Each location has a specific component of the overall product. An employee survey recently revealed that employees had a weak conceptualization of the company's overall mission. This company has a
functional structure
130. To achieve 100 percent compliance on the next 3 years' compliance inspections is an example of a
goal
52. When an organization is using growth strategy, it will
have pay levels that are below market levels in the short run.
106. Benito, a psychology student, has had an overall negative impression of his psychology professor. As a consequence, during the end-of-term appraisal, he rates his professor low on all performance criteria. Which of the following rater errors has Benito committed?
horns
18. In a career management process, when employees identify the steps and a timetable to reach their goals, the company must
identify resources the employees need to reach their goals.
9. If a training program focuses primarily on ensuring that employees have product or service knowledge, it is taking the strategic initiative to
improve customer service
16. Dev, a team leader, manages a team of project leads. He conducts an exercise for his subordinates; they are asked to pick documents that resemble those found on his desk and decide how they would respond to them. This exercise is an example of a(n)
in-basket
19. Dev, a team leader, manages a team of project leads. He conducts an exercise for his subordinates; they are asked to pick documents that resemble those found on his desk and decide how they would respond to them. This exercise is an example of a(n)
in-basket
21. The items in the Myers-Briggs Type Indicator that focus on individuals' preferences for energy will score the individuals based on
introversion vs. extroversion
86. Predictive validation is superior to concurrent validation because
job applicants are more motivated than an organization's employees.
22. Parker wants his team to fully understand all the responsibilities that the team has. He often moves individuals from one job to the next so that team members have a complete picture of the unit. Parker is practicing
job rotation
136. Jonathan retired from a large, multinational automobile company last year. He receives health care benefits as well as a pension from the company. At present, Jonathan falls under the category of a
legacy workforce
49. Which of the following roles of a chief human resource officer (CHRO) entails discussions on executive compensation and CEO performance?
liaison to the board
4. Katerina is looking for a job that will be quick to learn and not require a lot of thinking, so she can earn money and still focus on earning her degree. She is looking for a job that follows the ________ approach.
mechanistic
23. During Benjamin's orientation he considers leaving the company because he saw a few people whispering and making fun of another colleague. Which of the following are influencing his decision?
membership behaviors
22. A(n) _____ is suitable for an organization with a culture that promotes individual competition.
merit pay plan
124. To provide excellent customer service to those in the electrical industry through the use of high-tech solutions is an example of a
mission
2. Sampson Lighting was struggling to make a quality product and meet its payroll. The costs for labor were too high. They visited several countries and then decided to move the production side of the business. This is called
offshoring
74. In the late 1990s and early 2000s many jobs left the United States for a cheaper labor force. The American people did not like this move to ______ and stopped buying certain products until the company came back to the United States.
offshoring
88. Pairing up expatriates and their families with an employee from the host country is likely to occur in the
on-site phase
140. If a plaintiff feels that individual acts of intentional discrimination in his firm have led to a statistical disparity in the firm, and this disparity is a function of a larger culture of discrimination, which of the following lawsuits is he most likely to file? At Tackle and Bait, a large outdoor supply store, women are hired to be cashiers for a flat hourly rate while men work the floor on commission. What lawsuit is Tackle and Bait opening themselves up to based on this practice?
pattern and practice
42. At Tyrone's interview, he asked about the _____ so that he could make an informed decision regarding the job and the pay offered.
pay structure
96. Collin was hired to work on data analytics, but once he started, the job quickly changed to project management. His supervisor noticed that his performance was declining. Which analysis should his supervisor complete?
person
80. Companies today often give tests to their employees to determine if they are introverts or extroverts or how well they will adjust to change. Which type of test is the company most likely to give to their employees?
personality tests
37. Which of the following is the most widely used method in job evaluation that yields scores for each compensable factor?
point-factor system
97. As a manager, Jorge wants to find out the impact of his company's behavior-modeling training program on his employees' communications skills. The _____ evaluation design is necessary for this purpose.
pretest or posttest comparison group
19. When an employee is in the self-assessment step, the company's responsibility is to
provide appraisal information to identify the employee's strengths and weaknesses.
116. A company competing through sustainability is likely to
provide high-quality products and services.
143. Sanjay is the manager at a restaurant and offers to promote Linda, a waitress at the same restaurant, in return for sexual favors. This is an example of
quid pro quo harassment
148. Carmen's boss terminated her employment because she did not submit to his sexual advances. Carmen is a victim of
quid pro quo harassment
60. Sanjay is the manager at a restaurant and offers to promote Linda, a waitress at the same restaurant, in return for sexual favors. This is an example of
quid pro quo harassment
141. At a meeting held during Passover, there are two buffet lines. One has matzo and no shrimp and the other has bread and shrimp. This is an example of a
reasonable accommodation
117. Often someone new to HR will be assigned to the _____ HR department to manage employee data and information systems functions.
record keeping and workforce analytics
129. Marisol, an HR manager at a technology firm, is entrusted with the task of hiring a member for a new team. She has already received information about what the new role will entail as well as the tasks that the new employee will be performing. She is currently using several media to seek applicants for the role. Which of the following human resource management (HRM) practices is Marisol performing?
recruitment
2. Marisol, an HR manager at a technology firm, is entrusted with the task of hiring a member for a new team. She has already received information about what the new role will entail as well as the tasks that the new employee will be performing. She is currently using several media to seek applicants for the role. Which of the following human resource management (HRM) practices is Marisol performing?
recruitment
10. Hector is a maintenance supervisor at a large petroleum refinery in Texas. His friend, Ronald, who works at another refinery in Louisiana, informs Hector about a vacancy for a maintenance manager's position at the Louisiana refinery and asks him to apply for the position. Hector is an example of a(n)
referral
72. Hector is a maintenance supervisor at a large petroleum refinery in Texas. His friend, Ronald, who works at another refinery in Louisiana, informs Hector about a vacancy for a maintenance manager's position at the Louisiana refinery and asks him to apply for the position. Hector is an example of a(n)
referral
46. From a(n) _____ standpoint, the effect on performance motivation may be limited in ownership programs because of the less obvious link between pay and performance.
reinforcement theory
165. Holding monthly meetings, attending quarterly reviews, and planning annual conferences are all examples of
responsibilities
34. Which of the following is a likely consequence of external equity perception?
retention
27. _____ plans permit employees to defer compensation on a pretax basis.
section 401(k)
150. Nikeyah has resisted advances from her male boss, who is interested in pursuing a sexual relationship with her. In addition, he has been withholding her promotions for more than a year for this reason alone. Nikeyah can sue her boss for
sexual harassment
77. As per the Age Discrimination in Employment Act, if any neutral-appearing practice happens to have an adverse impact on those over age 40, the employer must
show business necessity to avoid a guilty verdict.
40. Which of the following pay structures would a company adopt if it wanted a pay structure that rewards employees based on their knowledge and competency?
skill-based pay approach
13. Nelson is a very gregarious person who, through his interactions, can effectively manage the people working under him in the organization. Nelson has a high degree of
social skills
76. Nelson is a very gregarious person who, through his interactions, can effectively manage the people working under him in the organization. Nelson has a high degree of
social skills
30. Karolina is new to the unit. She has been working in Germany for the past several years. During her first week in the United States, the unit invites her to lunch, brings in local magazines and newspapers, and tells her how to get to the best grocery stores. This unit is actively practicing
social support
145. East West Airlines has in its affirmative action plan that 255 men and 40 percent minorities will be hired within the next 2 years. This is an example of goals and timetables because it
specifies the percentage of women and minorities that an employer seeks to have in each job group.
34. According to the model developed by Katz and Kochan, at which level does the management make basic choices such as whether to work with its unions or to devote its efforts to developing nonunion operations?
strategic level
126. Ashock has been brought in as a consultant for a large organization. He is tasked with identifying the goals, policies, and action sequences the company should take to offset competitive challenges. Ashock will be implementing
strategic management
109. As the CEO of Blue Corp., Terrell makes it a point to meet new hires at all levels of his organization. He explains the goals of the company and emphasizes the importance of an individual employee's role in the larger picture. This initiative of Terrell focuses on the _____ of performance management.
strategic purpose
134. Selena is leading the strategic groups through an exercise to define the company's mission and goals through a SWOT (strengths, weaknesses, opportunities, and threats) analysis. She is employing
strategy formulation
18. Spencer is a new career counselor and wants to test employees who are struggling in their job classification. Which psychological test should he use?
strong interest inventory
44. Jorge is examining the ratio of promotions to number of employees as he is preparing a report on
succession planning
3. As part of Eric's small business loan application, he has to demonstrate the "triple bottom line" of economic, social, and environmental benefits. In doing so, his business is seen as
sustainable
67. Instead of filling vacant instructor positions with new full-time faculty, Hope College can take advantage of
temporary employees
84. Zahara is an anomaly. She comes to work every day with a smile, meets every deadline, and participates at leadership meetings even though her boss never gives her positive feedback. She must have self-motivation because she has
the ability to persevere
26. Which of the following affects the amount of income that will be available to an employee upon retirement in defined contribution plans?
the age at which investments are made
110. Roundel Inc. is a company that sells automobile tires. The company is projecting an increase in sales in the next 12 months and is looking to fill the senior positions through internal recruiting to meet this demand. The company is evaluating the individual performances and seeking to develop some ranking of the individuals within a work group to identify the best performer. Which of the following approaches is the company using?
the comparative approach
137. In the two-way linkage level,
the human resource issues are allowed for consideration during the strategy formulation process.
162. Functional structures are more appropriate than divisional structures when
the organization competes on costs
57. Today's workforce is changing. Many recent college graduates will expect to be allowed to work a flexible schedule that meets their needs. How is this different from the baby boomer generation?
they are considered to be workaholics
92. Concept maps showing the relationship among ideas and visual images are tools that can be best used
to commit training content to memory.
50. Which of the following meet the needs of both the line managers and the employees by giving employees opportunities to ensure that they increase their human capital, thus providing increased value to the company?
training and development systems
108. Marian is worried that her unit will be the lowest performing unit again this year and she might lose her job. She looks at each person's evaluation and gives them an increase by an entire percentage point raising the overall total of her unit. Marian is engaged in appraisal politics.
true
12. Job enlargement consists of adding challenges or new responsibilities to employees' current jobs.
true
122. Social networking tools can help prevent the loss of expert knowledge that occurs due to retirement.
true
157. Recently a state agency completed a project in which a talent inventory was done for everyone's job. As a result, a gap analysis could show areas for the company to focus on with rehires. Job descriptions were also updated. This process is known as job analysis.
true
23. Dennis has just lost his job. He has brought his resume to a outplacement counselor and hopes she will also help him with interview techniques.
true
24. The follow-up model is better than the physical fitness facility and health education programs in reducing risk factors.
true
24. With a few exceptions, there is a strong positive relationship between task complexity and job satisfaction.
true
35. At the strategic level, management makes basic choices such as whether to work with its union(s) or to devote its efforts to developing nonunion operations.
true
39. Transnational scope refers to the fact that HRM decisions must be made from a global perspective rather than a national perspective.
true
45. One solution to profit sharing during a downturn is to design plans that have upside but not downside risk.
true
49. Gainsharing plans encompass more than just a monetary component.
true
50. Relying exclusively on merit pay or individual incentives may result in high levels of work motivation but unacceptable levels of individualistic and competitive behavior.
true
53. According to E. L. Thorndike's Law of Effect, high performance followed by a reward will motivate employees to repeat the performance and make it recur more often in the future.
true
75. MediPlus is planning a large technology project. The company currently has a technology staff of two people who provide desktop support. The company has decided to contract with IT4U to get the job done. This is an example of outsourcing.
true
147. Sarah has been asked to compare the current workforce of her company with that of the available labor supply. She creates a spreadsheet with the columns "Race," "Ethnicity," and "Gender." She is doing a _____ analysis.
utilization
10. Both the comparative and the attribute approaches to performance measurement are
very low on specificity
101. Both the comparative and the attribute approaches to performance measurement are
very low on specificity
26. Micro Co. is worried about employee job satisfaction. They have started surveying employees at least annually to gauge satisfaction. Analyzing the results and making changes will limit
voluntary turnover
41. A culture characterized by easygoing and flexible people who take each day as it comes is one that is
weak in uncertainty avoidance
153. James, a manager at Brown & Brown (B&B) Inc., a publisher of academic books, is tasked with identifying the various pieces of work required to edit, typeset, and publish a fictional book prior to allocating and assigning them to his subordinates. Which of the following processes is James expected to perform?
work-flow design
