Human Communication 3

Bob is the leader of his groupo. He makes all the decisions and controls the group. What kind of leader is he?

Authoritarian

How effective can brainstorming be in a group with an authoritarian leader?

Authoritarian leaders allow brainstorming to be less effective since only the ideas of the leader is accepted

Who would be considered an authoritarian leader?

Benito Mussolini

Natalie wants her boyfriend to respond consistently to her affectionate behavior, but she also wants him to surprise her occasionally with different signs of his affection. Natalie is feeling which dialectical tension?

Change/predictability

Travis and Jennifer are growing apart. They only discuss "safe" topics such as the weather. Which of Knapp's stages of romantic relational development are they experiencing?

Circumscribing

In "Our Souls at Night" when Addie decides to go take care of her grandson and leave Louise behind what stage of decline do they start (Knapp again)?

Differentiating

Chloe agrees with Karen, stating, "I think that's a great idea." What type of relational role is Chloe filling?

Encourager

Conrad and Celeste have been dating for a short time. They spend a great deal of time talking in order to learn about each other. They want to know how many shared interest they have. Which of Knapp's stages of romantic relational development are they experiencing?

Experimenting

In "Our Souls at Night" when Louis asked Addie why she chose him to spend the night, what stage of Knapp's are they in?

Experimenting

Analysis Paralysis in a small group drives the group to productivity.

False

Style Theory focuses on who leaders are rather than what they do as a leader.

False

When one suggests that a leader can acquire communication skills and leadership behavior over time, one is following the ________ theory of leadership.

Functional

The shared expectations group members have regarding each individual's communication behavior in the group are known as ________.

Group Roles

The term _____ was coined in light of fiascoes such as the Bay of Pigs Invasion to describe a process where members bow to peer pressure and fail to voice their useful but sometimes contradictory opinions.

Groupthink

In "Our Souls at Night" when Addie proposes the unusual arrangement to Louis on the first night, what stage of Knapp's are they in?

Initiating

In "Our Souls at Night" when Addie is in the hospital and Louis goes to see her what does this show about their relationship? What stage in the Knapp Stage are they?

Integrating

Brett knew that if he did a good job on the international assessments project, he would be up for the promotion of division head at his company. The possibility of this promotion gives Brett a feeling of personal investment in the project and demonstrates the concept of _____.

Motivation

Four things a boss should be:

Open and communicate ideas or openess Supportive Motivation empowerment

________ describes supervisors who are willing to share their ideas as well as listen to others in a way that avoids conveying negative or disconfirming feedback.

Openness

Improved communication and understanding between countries and ethnic groups may be a proactive way to avoid escalation into war. This process is called ________.

Peacebuilding

The extent to which less powerful members of institutions and organizations within a culture expect and accept an unequal distribution of power is referred to as ________.

Power Distance

Amara owns her own textile company. She makes an effort to lead her employees by being aware of what is going on in the company and fostering teamwork. This includes listening to her employees' concerns and helping them to grow. Amara is exemplifying ________ leadership theory.

Servant

Rebecca is constantly asking if her group members have everything they need to do their part of the project. She is a proactive member. What type of leadership is she displaying?

Servant Leadership

When a culture is concerned with possessing one fundamental truth, like Christianity, that culture is ________ orientated.

Short-term

Once Sean and Chloe finish their discussion of loss, Karen pipes up and says, "Now that we know where our needs are, I think our goal should be to submit a comprehensive strategic plan by the end of the month." What type of relational role is Karen filling?

Standard Setter

________ communication directs everyone's attention toward the leader's vision, values, and desired outcomes and motivates people to take action to help achieve the vision.

Strategic

Communicating with one's manager is an example of ________ communication.

Upward

Simon Sinek, on the Ted Talk video, said that people do not care what you do, but ______ you do it.

Why

When Chris and Gene first met, Gene was really attracted to Chris because of her spontaneous and carefree nature. However, later Gene broke up with Chris because he perceived that Chris was irresponsible and unpredictable. This is an example of _____.

a fatal attraction

The process of adapting to the organizational culture where one works is called _____.

assimilation

Joe tends to prefer spending his Friday nights unwinding alone with a movie. His partner, Ted, likes to spend Fridays cooking dinner together and playing games. Joe wants his quiet time but also wants to spend time with Ted. Which dialectical tension is he primarily experiencing?

autonomy/connection

Nagging, criticizing, complaining, and teasing are all examples of _____.

aversive communication behavior

Brad and Carla are getting married this weekend. Which of Knapp's stages of romantic relational development are they experiencing?

bonding

Loren has been a firefighter in California for 13 years. He recently was the first responder to a fatal car accident in which his close friend was a victim. Since then, he has been feeling like no matter what he does, he can't make a difference in the community and has felt detached from his coworkers. Loren is experiencing ____

burnout

When Connor wanted to break up with Jillian, he told her "we can still be friends." Which type of termination strategy was Connor using?

de-escalation

When groups of people are displaced to a new country because they flee in fear of their lives from their homeland, they might choose to settle together in a community in a new location and try to maintain their ethnic identity. This demonstrates the concept of _____.

diaspora

Which trait would be associated with a democratic leader?

distribution of responsibility

In the _____ phase of the decision making process, the group has worked through primary and secondary tensions and members express a cooperative attitude.

emergence

In Susan's role as a psychologist, she must remain calm and supportive even when her clients become abusive or hostile to her. This job requirement is known as _____.

emotion labor

Increasing employees' feelings of self-efficacy is referred to as _____.

empowerment

Julie discovered that her boyfriend has been having lunch and talking on the telephone with his ex-girlfriend. Which turning point in developing relationships are they experiencing?

external competition

It has been shown that a group can produce more innovative ideas than individuals working alone. This creativity may be due to social ________.

facilitation

______ encourages teamwork while discourage creativity.

group think

Luna hates group projects in school because she always ends up doing most of the work. Luna is experiencing ________.

grouphate

In hierarchically-structured organizations, communication between peers is called ________ communication.

horizontal

Simone's co-worker Brad keeps asking her out on a date and she doesn't want to go out with him. He also calls her names like "sweetie" and "baby" at work instead of addressing her by her first name. Brad's actions are an example of a(n) _____ work environment.

hostile

Arya, who is nine, often asserts her freedom and looks forward to the day where she can live on her own and do as she pleases. Which aspects of cultural values does Arya characterize?

individualist orientation

In a(n) ________ orientated culture, many children are raised to be autonomous and live on their own by late adolescence.

individualistic

Sean continues his leadership of the meeting by asking Chloe, the company's accountant, to indicate the areas of loss for the company in the prior quarter. What specific task role is he taking on here?

information seeker

Instituting a suggestion box at an organization is an example of the ________ function of organization.

innovation

Bri is jealous of her husband's relationship with his coworker; she is unsure of his fidelity. Her jealousy is a result of _____.

insecurities

Most of one's daily interactions are ________ in nature, meaning that one's communication occurs with culturally different people.

intercultural

The change/predictability dialectical tension is most prevalent in which relational stage?

maintenance

Which of the following information-seeking tactics is a passive strategy used by new employees when assimilating to an organizational culture?

observing

Leslie decided to work for a credit union rather than a traditional for-profit bank because she felt her values would overlap with those of a credit union, not a bank. This is an example of _____.

organizational identification

The ________ theory emphasizes that our guesses about future interactions as positive or negative determine our likelihood of talking with someone and forming a relationship.

predicted outcome

Bob, Susie, and Joe were assigned a group. They did not know each other and hesitant to voice opinions and ideas for fear of criticism. This delays the decision making process. What stage of tension is the group currently experiencing?

primary tension

While Sean and Chloe are discussing loss from the prior quarter, Ryder notices that some people are fishing through purses and pockets for pens. He jumps up, grabs a coffee mug full of pens and a stack of legal pads from the cabinet and begins to distribute them. Ryder's role is ________.

procedural technician

The communication function of organizations that is used to accomplish tasks is called _____.

production

When a foreign exchange student returns home after having spent a significant amount of time immersed in another culture, they may experience ________.

reverse culture shock

Which of the following demonstrates the concept of diaspora?

slaves taken from Africa and brought to America in the 1800s

One function of secondary groups is to ________.

solve problems

Knapp's stage model conceptualizes relationship development as a _____.

staircase

Which stage of the problem-solving agenda involves brainstorming to generate as many ideas as possible without critiquing those ideas?

step 3: Identify alternative solutions

Chris appreciates Kim's frequent contributions to class discussion and thinks she is very smart. When the time comes to work on the group project, he plans to ask her to work with him. This is an example of a ________ type of attraction.

task

Sean checked his clock and saw that it was 10:00, which was the time the group had agreed upon to start the meeting. Clearing his throat to get the attention of his coworkers, he jumped right into explaining the project. Sean is taking on which type of role?

task

Wilona continually encourages her team to work independently from her -- the group leader. She does this by encouraging group cohesion. Wilona is an example of a ________ leader.

transformational

Cassie's mom asked her if she thought her boyfriend was cheating on her. Cassie replied that Nathan would never cheat on her and her mother should mind her own business. Cassie's inability to suspect Nathan of cheating demonstrates the concept of _____.

truth bias

The ________ model of relationship development describes people's relationship as changing based on important positive and negative events in their relationship.

turning point

Sansa's fighter pilot squadron is being deployed to Iraq for five months. She is a ________ type of border dweller.

voluntary short-term

Companies have initiated programs like flextime, family leave, and dependent-care benefits in response to _____ conflict that families face as they try to balance job and home responsibilities.

work-life