Human Resource Management

Performance rating method that combines info from managers, peers, subordinates, self, customers

360 degree performance appraisal

Which of the following is an example of a company that uses broad banding?

A company with more lateral movements and few promotions

________ theory is based on the premise that those who improve their potential by investing in themselves earn more

Human capital

Which of the following is NOT true of the relationship between employer size and its ability to pay?

Talented individuals have a lower marginal value in a larger organization.

Which of the following is an example of a quoted-price market?

a website that allows sellers to sell their products for a fixed price

Because employers are raising employee pay at various times during the year, survey data must be updated using:

aging

A meeting to discuss performance ratings in an effort to reduce rating errors is called a

calibration meeting

Measuring irrelevant aspects of performance makes a performance measurement :

contaminated

Harry, a manager at Chariot Inc., is performing employee evaluations. Harry tends to rate all the employees near the center of the rating scale. As a result, it is difficult to compare employees' scores. Which of the following kinds of rating errors has Harry made?

distributional error

a temporary position at another organization used for the purpose of employee development.

externship

Method of performnce rating requiring a given % of employees to be in each performance category

forced distribution method

an invisible barrier that keeps most women and minorities from attaining executive jobs

glass ceiling

When great performance in 1 dimension unduly influences ratings in other performance dimensions

halo error

Which category of training method is best for teaching specific skills?

hands-on methods

An experienced senior employee helps develop a less-experienced employee over several years. The less-experienced employee is called a:

protegé

When a rater gives undue weight to events that happened recently, we call this:

recency bias

Which approach to measuring performance is considered the most objective?

results

Identify a disadvantage of using the results-oriented performance management method.

results may be affected by circumstances beyond each employee's performance.

A(n) is a leave of absence from an organization to renew or develop skills.

sabbatical

Identify the performance measurement method that requires managers to rank employees in their group from the highest performer to the poorest performer.

simple ranking

This training allows trainees to see the impact of their decisions/actions in a risk-free environment:

simulations

In the regression equation y = a + bx, job evaluation points are denoted by

x b = the slope, or the change in y per a one-unit change in x. In the case of a market pay line, then, this number (b) is the amount of base pay associated with one job evaluation point.

________ minimizes the distortion of the central tendency caused by outliers.

median

The performance managment method that measures traits using several statements describing each trait:

mixed standard scale

Training to prepare new workers to perform their job effectively and establish work relationships:

orientation

Evidence shows that in manufacturing, ________ is positively correlated with hourly wage level.

productivity

The first major decision in setting externally competitive pay and designing the corresponding pay structures is to

specify the employer's competitive pay policy.

A rater that tends to rate everyone a low performer, regardless of performance, is committing

strictness error

The process of identifying and tracking high-potential employees who will be able to fill top management positions when they become vacant.

succession planning

Marissa, a human resource manager, has been reviewing her company's performance management system to see how it can be improved. She concludes that the system uses valid and reliable methods, but she also wants to make sure it is acceptable to supervisors and employees. Which of the following questions would help Marissa determine acceptability to the employees being rated?

Are the performance measures fair?

Which labor demand theory states that work w/ negative characteristics requires higher pay to attract or retain workers?

Compensating differentials

Which of the following is often used to set pay ranges?

Quartiles and percentiles

Management by objectives & productivity are methods in which performance management approach?

Results

Mammoth Corp. wants to ensure that its employees' behavior is connected with the goals of the company in order to help achieve its business objectives. Which of the following purposes of performance measurement should be used by Mammoth Corp.?

Strategic purpose

________ sets a floor on the minimum pay level an employer can set.

The labor market

Identify the main disadvantage for employees with performance measures that evaluate individual attributes.

They usually have low validity and reliability.

This training involves on-the-job learning as part of an academic program:

internship

consistency of scores when more than one person measures performance`

interrater reliability

Most employee development happens through:

job experiences

moving employees through a series of job assignments in one or more functional areas

job rotation

Sarah's employer invited her to company headquarters. She started the day by meeting with staff and the CEO, then took a personality test and a test of time management skills. Later, she completed something called Talent Simulation, which involved a series of videos showing mock work situations, such as a manager asking for feedback on a difficult colleague, where she had to choose from possible responses. Finally, she participated in a leaderless group discussion. Sarah participated in a(n):

assessment center

This type of training is most effective for teaching interpersonal skills:

behavioral modeling

One consequence of modern-day protean careers is that:

employees need to continually develop new skills to retain their value in the job market

Of these choices, management by objectives focuses mostly on:

goal-setting

When comparing different ways to measure performance, specific feedback refers to:

how well the measure specifies to employees what is expected of them and how they can meet those expectations.

The pay-level policy that is most likely to reduce pay dissatisfaction is a(n)

lead policy

A market pay line:

links a company's benchmark jobs with market rates paid by competitors