Human Resource Management Midterm Practice Quiz
Which one of the following requires employers to make reasonable accommodations for disabled employees?
Americans with Disabilities Act of 1990
What is an advantage of using employee referral campaigns?
Applicants have received realistic job previews.
Michael has the ability to understand and apply information with which to contribute to his organization's overall strategic plan. This is the SHRM HR competency of ________.
Business acumen
A ________ presents a manager with desktop graphs and charts that illustrate where the company stands on metrics from the HR scorecard process.
Digital dashboard
Which one of the following is NOT one of the five main types of digital technologies driving the transfer of functionality from HR professionals to automation?
Which one of the following refers to the standards someone uses to decide what his or her conduct should be?
Ethics
The ________ provides that a person who commits a crime of violence motivated by gender that deprives another of rights shall be liable to the party injured.
Federal Violence Against Women Act of 1994
An ________ refers to an analysis by which an organization measures where it currently stands and determines what it has to accomplish to improve its HR functions?
HR audit
Which one of the following refers to a process for assigning financial and nonfinancial goals to the HR management-related chain of activities required for achieving the company's strategic aims and for monitoring results?
HR scorecard
________ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns.
Human resource management
Which one of the following terms refers to the quantitative measure of a human resource management yardstick such as employee turnover or qualified applicants per position?
Human resource metrics
Which one of the following has improved the ability of executive recruiters to find potential candidates?
Internet databases
Which type of interview questions are most likely designed to probe an applicant's ability to meet the job's requirements?
Job knowledge
The HR staff member who has the job of advising management on all aspects of union-management aspects is the ________.
Labor Relations Specialist
Which Web site is increasingly serving as a recruitment source for passive job candidates?
Sometimes mathematical models are insufficient to predict future personnel requirements. In this case, ________ may be necessary.
Managerial judgement
Which one of the following is another term for an unstructured interview?
Nondirective
Which one of the following terms refers to helping new employees appreciate the values and culture of a firm?
Onboarding
Which one of the following indicates the division of work within a firm and the lines of authority and communication?
Organization chart
A(n) ________ is used to collect quantifiable data concerning the duties and responsibilities of various jobs.
Position Analysis Questionnaire
Under ADA, those who can carry out the essential functions of the job are known as which one of the following?
Qualified individuals
Which one of the following tests for adverse impact involves demonstrating that the employer's policy either intentionally or unintentionally excludes members of a protected group?
Restricted policy
Which one of the following refers to a procedure designed to predict future job performance based on an applicant's oral responses to oral inquiries?
Selection interview
A series of job-relevant questions with predetermined answers that interviewers ask of all applicants for a job is known as a ________.
Structured situational interview
Which one of the following terms refers to individuals asked by the EEOC to apply for employment which they do not intend to accept, for the sole purpose of uncovering unlawful discriminatory hiring practices?
Testers
Which one of the following includes five basic functions-planning, organizing, staffing, leading, and controlling?
The management process
If a person is in a protected class, he or she is protected by which one of the following?
Title VII of the Civil Rights Act
Which one of the following terms refers to studying a firm's past employment needs over a period of years to predict future needs?
Trend analysis
Which one of the following appoints the members of the EEOC?
U.S. President
Which one of the following refers to highly recommended procedures issued by federal agencies regarding employee selection and record keeping?
Uniform guidelines
The ________ requires certain federal contractors to take affirmative action for disabled persons.
Vocational Rehabilitation Act
________ is the process of deciding what positions the firm will have to fill and how to fill them.
Workforce planning
Which one of the following is used to measure job knowledge?
achievement tests
Which one of the following enables management trainees to work full-time analyzing and solving problems in other departments?
action learning
The first step in the test validation process is ________.
analyzing the job
When developing a structured situational interview, the first step in the process is ________.
analyzing the job
________ is the right to make decisions, to direct the work of others, and to give orders.
authority
Which defense requires showing that there is an overriding company-related purpose for a discriminatory practice and that the practice is therefore acceptable?
business necessity
A graphic model that presents a precise overview of the knowledge, skills, and behaviors someone would need to perform a job well is known as a(n) ________.
competency model
Which personality characteristic comprises both achievement and dependability?
conscientiousness
Which one of the following refers to an error of judgment on the part of the interviewer due to interviewing one or more very good or very bad candidates just before the interview in question?
contrast error
A company's ________ strategy identifies the portfolio of businesses that comprise a firm and the ways in which these businesses relate to each other.
corporate-level
A firm's functional strategies identify the broad activities that each ________ will do in order to help the business accomplish its strategic goals.
department
A workforce comprised of two or more groups of employees with various racial, gender, cultural, handicap, age, and religious backgrounds is best described as ________.
diverse
________ attempts to foster harmonious working relationships and to develop cross-cultural sensitivity among the employees of a firm.
diversity training
Finding or attracting applicants for an employer's open positions is known as ________.
employee recruiting
Which one of the following is typically responsible for paying the fees charged by a private employment agency when an applicant is placed in a job?
employers
Which one of the following is a simple guide used to compile relevant information about a company's environment including economic, competitive, and political trends that may affect a firm?
environmental scan worksheet
According to the ADA, job duties that employees must be able to perform, with or without reasonable accommodation, are called ________.
essential job functions
Which one of the following is a graph that shows the relationship between test scores and job performance for a group of people?
expectancy chart
________ represents a tendency to be sociable, assertive, and active.
extroversion
Companies like Ferrari are known as ________ because they carve out a market niche and compete by providing a product that customers can attain in no other way.
focusers
________ refers to the tendency of firms to extend their sales, ownership, and/or manufacturing to new markets abroad.
globalization
Which one of the following terms refers to a set of human resource management policies and practices that promote organizational effectiveness?
high-performance work system
What type of screening device is designed to measure attitudes regarding tolerance of others who steal and other forms of counter productivity?
honesty tests
What term refers to the knowledge, skills, and abilities of a firm's workers?
human capital
Succession planning requires making forecasts in three steps: ________, develop inside candidates, assess and choose those who will fill the key position.
identify key needs
During an interview, Tanya discusses her numerous accomplishments at previous jobs and praises the interviewer frequently. Tanya is most likely using ________.
impression management
Which one of the following terms refers to computer-based training systems that adjust to meet each trainee's specific learning needs?
intelligent tutoring systems
Which one of the following is the most commonly used selection tool?
interview
Which one of the following terms refers to the procedure used to determine the duties associated with job positions and the characteristics of the people to hire for those positions?
job analysis
The ________ lists a job's specific duties as well as the skills and training needed to perform a particular job.
job description
The information resulting from a job analysis is used for writing ________.
job descriptions
The EEOC was initially established to investigate complaints about ________.
job discrimination
Which one of the following terms refers to redesigning jobs in a way that increases the opportunities for the worker to experience feelings of responsibility, achievement, growth, and recognition?
job enrichment
Which one of the following refers to the human requirements needed for a job, such as education, skills, and personality?
job specifications
What type of information is contained in the job identification section of a job description?
job title
Which one of the following terms refers to a section of an employer's Web site that provides employees with online access to job-related training courses?
learning portal
One of the ________ functions of a human resource manager includes directing the activities of his or her subordinates in the HR department.
line
Any attempt to improve managerial performance by imparting knowledge, changing attitudes, or increasing skills is called ________.
management development
A line manager's human resource responsibilities most likely include all of the following EXCEPT ________.
marketing new products and services
Which type of disability accounts for the greatest number of ADA claims?
mental
MTR Enterprises failed to provide adequate safety training to one of its employees. As a result, the employee harmed a customer. A court would most likely find MTR liable for ________.
negligent training
Which one of the following personality dimensions represents a tendency to exhibit poor emotional adjustment and experience negative effects such as anxiety, insecurity, and hostility?
neuroticism
Which personality characteristic refers to the disposition to be imaginative, nonconforming, and unconventional?
openness to experience
________ is an approach to organizational change in which the employees formulate the change that's required and implement it.
organizational development
Smith Industries is thinking of having another company take care of its benefits management. This is called ________.
outsourcing
The basic functions of the management process include all of the following EXCEPT ________.
outsourcing
The process of verifying that there is a performance deficiency and determining if such deficiencies should be corrected through training or through some other means is called ________.
performance analysis
What type of screening is used to reduce absenteeism and establish a baseline for future insurance claims?
physical exams
Workforce planning often involves paying continuous attention to workforce planning issues which is called ________.
predictive workforce monitoring
A(n) ________ shows the flow of inputs to and outputs from a job being analyzed.
process chart
Which one of the following activities most likely indicates that a firm is implementing a vertical integration strategy?
producing raw materials
Which one of the following is an advantage of using a nondirective format when interviewing job candidates?
pursues points of interest as they develop
A manager who begins an interview by asking the applicant about the weather is most likely attempting to ________.
put the candidate at ease
One of the problems with direct observation is ________, which is when workers alter their normal activities because they are being watched.
reactivity
All of the following are most likely assessed on personality tests EXCEPT ________.
reasoning
Which one of the following terms refers to the consistency of scores obtained by the same person when retested with alternate forms of the same test?
reliability
A ________ is a graphical method used to help identify how two variables are related.
scatter plot
Which one of the following contains data regarding employees' education, career development, and special skills and is used by managers when selecting inside candidates for promotion?
skills inventories
________ is a strategic planning tool that shows how each department performance contributes to achieve the company's overall strategic goal.
strategy map
What is the type of interview which lists the questions ahead of time?
structured interviews
Job analysts collecting information through observations and interviews benefit from the use of a(n) ________ to guide the process and ensure consistency.
structured list
According to experts, most people are hired for their qualifications and fired because of attitude, motivation, and ________.
temperament
The methods used to give new or present employees the skills they need to perform their jobs are called ________.
training
In a stress interview, the interviewer ________.
tries to make the applicant uncomfortable in order to spot sensitivity
According to Kurt Lewin, in order for organizational change to occur, which stage must occur first?
unfreezing
Which one of the following terms refers to the accuracy with which a test fulfills the function for which it was designed?
validity
________ training is a method in which trainees learn on actual or simulated equipment but are trained away from the job.
vestibule
Which one of the following provides a summary of a firm's intended direction and shows, in broad terms, "what we want to become"?
vision statement
