Human Resource management test 1 part 2

Which of the following types of job analysis approach focuses more on how the work is done, rather than just what work is done?

Competency-based approach

Attorneys on retainer or consultants hired on a contract basis are examples of which of the following types of workers?

Complementary

Employers with a large contract with the federal government must use _____ to determine legal eligibility of workers.

E-Verify

Which of the following is true of industrial engineering?

It is a top-down approach to job design that focuses on the tasks of a job.

Which of the following is a disadvantage to the position analysis questionnaire (PAQ)?

It requires a person to have a high level of reading ability.

Which of the following would NOT be included in a comprehensive training program to prevent discrimination?

Job descriptions and salary assignments

_____ are the opinions (judgments) of supervisors, department managers, experts, or others knowledgeable about the organization's future employment needs.

Management forecasts

Which of the following describes the current legal status of sexual orientation discrimination in the United States?

Nearly half of U.S. states and some cities have laws prohibiting sexual orientation discrimination in workplaces.

Why were early efforts to end discriminatory employment practices unsuccessful?

Nondiscrimination laws gave no enforcement powers to agencies.

All of the following are examples of software that workers can use to share information with one another electronically EXCEPT:

Siri.

Which of the following represents TDRs?

The tasks, duties, and responsibilities of a job

Ultimately, a human resources information system (HRIS) should provide human resource (HR) personnel with _____ information.

analytical

According to the courts, a _____ is a practice that is required for an organization to operate in a safe and efficient way.

business necessity

The labor force participation rate is expected to _____ due to _____.

fall; the aging U.S. population

Teams are ideal for projects that are:

highly complex and require a high degree of interdependence

When a charge of discrimination is filed with the EEOC, employers receive a copy of the charge within _____ days of its being filed.

10

A recent study found that _____ percent of jobs today could be eliminated with current technology and technology being developed.

5

Which of the following was included in the Supreme Court ruling in the case of University of California Regents v. Bakke?

Affirmative action programs were not illegal as long as rigid quota systems were not specified for different protected classes.

The federal agency that enforces fair employment laws in the United States is the:

Equal Employment Opportunity Commission.

Which of the following legal developments guaranteed equal employment opportunities for workers employed by firms awarded defense contracts?

Executive Order 8802

Which of the following types of harassment occurs when unwelcome sexual conduct has the purpose or effect of unreasonably interfering with job performance or creating an intimidating work situation?

Hostile environment

Which of the following metrics measures how well new hires are performing on the job?

Quality of fill

Which of the following is a provision of the Civil Rights Act of 1991?

Requires employers to demonstrate that job practices are job-related and consistent with business necessity

touch labor; knowledge workers

Technology has reduced the number of jobs that require routine tasks and little skill and has increased the number of jobs that require considerable skill. This change has been referred to as a shift from _____ to _____.

_____ is the use of smartphones, tablets, personal computers, and other technology to do work traditionally done in the workplace from a remote location.

Telecommuting

_____ makes it illegal to discriminate against people in terms of compensation, benefits, and pension based on their gender when they do the same work.

The Equal Pay Act of 1963

Which of the following is true of the relationship between the firm's business strategy and its HR strategy?

The business strategy affects the HR strategy, and HR issues can constrain a firm's ability to achieve its business strategy.

One of the "4As" required to successfully execute a strategy, a firm's _____ consists of its structures, processes, and systems.

architecture

A strong and enduring belief that guides a firm's decisions would be a:

mission statement.

The basic purpose and scope of operations of an organization is its

mission.

A positive organizational culture does all of the following EXCEPT:

stifles employees.

Which of the following describes job crafting?

A naturally occurring phenomenon whereby employees mold their tasks to better fit their individual strengths, passions, and motives

Which of the following would be under the jurisdiction of the Civil Rights Act of 1964?

A private educational institution

Which of the following types of corporate culture is characterized by risk-taking, innovation, and a spirit of entrepreneurship?

Adhocracy

_____ refers to the unintentional rejection for employment, placement, or promotion of a significantly higher percentage of members of a protected class when compared with members of nonprotected classes.

Adverse impact

A(n) _____ permits discrimination when employer hiring preferences are a reasonable necessity for the normal operation of the business.

BFOQ

Which of the following pieces of legislation extends equal employment coverage to U.S. citizens working for U.S. companies overseas?

Civil Rights Act of 1991

When mapping human capital, which of the following categories of worker would be high on uniqueness of skills and low on customer value?

Complementary

If a charge is filed with the EEOC and the EEOC investigation leads to a finding of reasonable cause, which of the following is the next step in the discrimination case?

Conciliation

Which group of employees has skills that are quite valuable to a company but not particularly unique or difficult to replace?

Core

Questions such as "What happened?" and "What actions were effective or ineffective?" might be asked when using which of the following job analysis methods?

Critical incident method

Refusing to hire a worker who is a single parent of a child with a disability is an example of which of the following types of discrimination?

Discrimination against a caregiver

_____ encourages workers to become innovators and managers of their own work.

Employee empowerment

Which of the following statements about human capital is true?

Human capital impacts an organization's financial performance.

_____ is the process of evaluating the availability of critical talent in a company and comparing it to the firm's supply.

Human capital readiness

A _____ analysis is a method for tracking the pattern of employee movements through various jobs in a firm.

Markov

_____ refers to the shared values, beliefs, and assumptions people in an organization have

Organizational culture

Knowhow, or the knowledge, skills, and abilities critical for executing the firm's plan, is provided by which of the following types of resource?

People

Which of the following is a disadvantage of flextime?

Problems scheduling meetings

As an element of core capabilities, which of the following types of resource is made up of the standard routines for how work will be done?

Processes

_____ has become the way workers find jobs and employers recruit candidates and screen them today.

Social media networking

In which of the following cases of reverse discrimination did the Supreme Court rule that race could be a factor in the process of evaluating applicants?

United Steelworkers of America v. Weber

Which of the following scenarios, or formulas, illustrates value creation?

Value = Benefits - Costs

Which of the following types of discrimination, especially against women, has increased to the extent that it is almost as common as racial discrimination?

Weight discrimination

_____ analysis is the process of classifying protected-class members by number and by the type of job they hold within the organization.

Workforce utilization

An employer's workforce is said to be _____ with the relevant labor market when it reflects the racial composition of the labor market in its area.

at parity

The marketing department at Market Place Foods uses the massive amount of data available both offline and online to better analyze its customers' buying habits. By analyzing the data, Market Place Foods is able to send monthly coupons to the customers based on their previous purchases. The information that Market Place Foods uses to analyze the buying habits of its customers is known as:

big data.

A firm's _____, along with its overall purpose, goals, and values, provides the context for a firm's HR strategy.

business strategy

Which of the following types of corporate culture has a family feel to it?

clan

Complete training for teams should cover each of the following skills, EXCEPT:

conflict avoidance.

As a characteristic of synergistic teams, _____ is achieved when common ground among ideas is sought out.

consensus

The statement "We practice and advance environmental stewardship." is an example of a firm's:

core value.

A _____ can be used to gain information about the quality of work life in an organization

cultural audit

Job _____ focuses on reconfiguring jobs to capture the talents of employees, improve their work satisfaction, and enhance an organization's performance.

design

When HR managers recruit and hire employees whose values are consistent with the organization, they are:

embodying the firm's mission, vision, and values.

The first step in strategic planning is to:

establish a mission, vision, and values for the organization.

Once a firm has devised its strategy, the management will engage in strategy _____ by making resource allocation decisions to implement the strategy.

execution

In addition to federal laws and executive orders, almost all states and many local governments have passed _____ barring employment discrimination.

fair employment practices

In the overall framework for human resources management (HRM), all of the following are employee concerns and issues EXCEPT:

globalization.

If a customer sexually harasses an employee, the employer is:

guilty of sexual harassment if the employer knew or should have known about the conduct.

At Wickman Manufacturing, employees work in mission-driven teams that meet their goals on a consistent basis. Employee productivity and morale is high, and employees are curious about learning new tasks. Based on this information, Wickman Manufacturing:

has a positive organizational culture.

A computerized system that provides current and accurate human resources (HR)-related data for the purposes of control and decision-making is known as a:

human resources information system (HRIS).

Specter Corporation uses a computerized system to recruit and screen job applicants. The system captures information from job recruiting sites, such as Monster.com and CareerBuilder, and LinkedIn profiles, and scans applicants' resumes. Then the system makes the information immediately accessible to managers so they can search systematically for the people whose skills they desire. The system that Specter Corporation uses to recruit and screen job applicants is known as a:

human resources information system (HRIS).

The process of anticipating and providing for the movement of people into, within, and out of an organization is called:

human resources planning.

In the last half century, globalization has led to a(n):

improvement in people's living standards.

Susan is a human resource (HR) manager at Monika Corporation. As an HR manager, her duties would include all of the following EXCEPT:

issuing company policies.

A _____ is a statement of the purpose of the job and the tasks, duties, and responsibilities of a job.

job description

David works as an electrical engineer. As part of his job duties, he designs and develops new electrical equipment, tests the equipment, and solves any problems that may occur to make the equipment work properly. Based on this information, David is a(n):

knowledge worker.

When considering the KSAOs required of a person performing a job, successful completion of relevant coursework contributes to an individual's:

knowledge.

Justin works at a firm that offers employee training through online courses offered by the local community college. Enrollment is unlimited, and employees can complete the courses anywhere and whenever it best fits their schedule. Justin's firm is utilizing _____ for their training purposes.

massive open online courses (MOOCs)

The basic purpose and scope of operations of an organization is its:

mission.

J. L. Enterprises is looking to expand to South America and capture market share there. To do this, the organization should use:

offshoring.

When the talents of employees can be combined and deployed to work on new assignments at a moment's notice, these resources are considered to be:

organized.

The idea that organizations "compete through _____" highlights the fact that achieving success increasingly depends on an organization's ability to manage its human capital.

people

Executive Order 11246:

prohibits employment discrimination based on race, color, religion, sex, or national origin by government contractors with contracts exceeding $10,000.

Disparate treatment involves cases in which discrimination is:

purposeful.

An amusement park has a policy that all employees must be clean shaven. However, it allows an exemption to this rule for any employees whose religious beliefs forbid them to shave. This is an example of:

reasonable accommodation.

Employee _____ list current jobholders and identify possible candidates for openings that may occur.

replacement charts

The first step in taking advantage of employee diversity is to _____ difference.

see

Strategic human resources management combines:

strategic planning and HR planning.

The _____ provide(s) perspective on where the company is headed and what the company can become in the future.

strategic vision

Synergy occurs when:

the interaction and outcome of team members is greater than the sum of their individual efforts.

A company offers a compressed workweek when employees:

the number of days in the workweek is shortened by lengthening the number of hours worked per day.

Job enlargement is:

the process of adding a greater variety of tasks to a job.

Strategic planning is:

the process of setting procedures for making decisions about an organization's long-term goals.

One way that a job analysis can aid in HRM functions is that any discrepancies between the abilities of jobholders and a firm's job descriptions help with:

training and development.

A _____ analysis helps a firm determine the best processes, types, and mix of jobs, and how they should ideally be organized to execute the firm's mission.

workflow

The process of gathering and analyzing human resources (HR) information is known as:

workforce (HR) analytics.