Human Resources
The right to make decisions, direct the work of others, and to give orders is known as
Authority
An objective of "doing better job training" is a measurable objective.
FALSE
Employment agencies prescreen applicants, eliminating all poor candidates from consideration.
FALSE
Interviewers are rarely influenced by the applicant?s nonverbal behavior.
FALSE
Line managers are authorized to assist and advise staff managers in accomplishing the organization?s goals.
FALSE
Minor surgical procedures generally only involve an explanation by the physician and oral consent by the patient, instead of a written express consent.
FALSE
Orientation involves giving current employees the skills the need in order to perform their jobs.
FALSE
The EEOC employs judges and is empowered to make awards and judgements of discrimination.
FALSE
The purpose of the evaluation and follow up step in training is to specify observable, measurable terms of performance the employee is expected to maintain.
FALSE
The Amendment which states that "no person shall . . . be deprived of life, liberty, or property without due process of law" is the
Fifth Amendment
The section of the job description that describes the general nature of the job, listing only its major functions or activities is the
Job summary
Which of the following would not be included in a sexual harassment charge?
Secretly viewing internet pornography
Computer databases have made it less difficult to check background information on candidates.
TRUE
Job analysis is the procedure through which you determine the duties and skill requirements of a job.
TRUE
Many jobs can be taught step by step and consist of a logical sequence.
TRUE
Performance appraisals can be a useful part of career planning.
TRUE
Simulated training is a technique in which trainees may learn on actual equipment.
TRUE
The fastest growing segment of the workforce is those aged 55-64.
TRUE
The screening tool that is used most often is the selection interview.
TRUE
Victims of disparate treatment can sue for compensatory and punitive damages. making it more likely for employers to settle claims out of court.
TRUE
The Equal Employment Opportunity Commission was instituted by the passage of
Title VII of the 1964 Civil Rights Act
The Americans with Disabilities Act prohibits discriminating against qualified individuals with disabilities in all the following areas except
abilities
Younger workers are likely to
balance family and work life more evenly
Employees in general tend to be overoptimistic about what their performance ratings will be and demonstrate concern because of all of the following will hinge on how they are rated except
communication
The Civil Rights Act of 1991 permitted victims of intentional discrimination to sue for
compensatory and punitive damages
Recruitment and selection require the following except for
conducting a credit history check
Fair employment laws protect job applicants as well as
current employees
With a workforce that is becoming increasingly diverse, many more firms find they must implement
diversity training programs
Interviewers often make up their minds about candidates
during the first few minutes of the interview
One survey of 300 corporate general counsels found that their biggest litigation fear was
employment discrimination lawsuits
The Equal Pay Act of 1963 (amended in 1972) made it unlawful to discriminate in pay on the basis of sex when jobs require
equal work
Which of the following would not be included under the job description subsection of working conditions?
equipment failure
The following represents the basic background information that new employees are provided during employee orientation except
industry performance status
The part of the job description that represents important characteristics of the job, such as the job title, is the
job identification
An effective way of spreading the word about job opportunities to existing employees is
job posting
Advertising for help wanted requires selecting a
media
Job analysis methods include the following except
narrative
A popular form of management development technique is
on the job experience
When an employee learns a job by performing it, it is called
on-the-job training
A common interviewing mistake that undermines an interview?s usefulness is
pressure to hire
Human Resource Management includes all of the following activities except
production forecasts
The following are problems for managers when using performance appraisal methods except
quota appraisals
More competition means more pressure to improve all the following except
reduce services
The Quid Pro Quo principle says that one way to prove sexual harassment is to prove that
rejecting a supervisor?s advances affected tangible benefits
The following are common performance evaluation problems except
relevant objective goals
Advantages of on the job training include all of the following except
safety
Human capital refers to all the following except
salaries
Among the most commonly verified background investigation areas are all of the following except for
salary
Every manager is, in a sense, a Human Resources Manager, because they get involved in the following activities except for
scheduling
The Americans with Disabilities Act set forth all of the following as conditions that are not to be regarded as disabilities except
schizophrenia
A method for increasing employees? insights into their own behavior though candid discussions in groups led my special trainers is called
sensitivity training
In the context of sexual harassment, the courts may decide a hostile work environment exists even if no direct threats or promises are made in exchange for
sexual behavior
The primary management role of the Human Resources Manager is
staffing
When supervisors who are engaged in a performance rating have a tendency to rate all subordinates either high or low, this is referred to as
strictness/leniency
The following are steps in an ideal training program, except
summarize and review
The problem of the halo effect occurs because an employee may be especially friendly or unfriendly toward the
supervisor
The composition of the workforce is changing dramatically due to an influx of all except
teenagers
Performance management is the process
through which companies ensure that employees are working toward organizational goals
When an appraisal scale is too open to interpretation, it has
unclear standards
Common interviewing mistakes made by recruiters include all of the following except
using a structured guide
An employer can be held responsible on a sexual harassment charge by requiring an employee to
wear a provocative uniform
One reason selecting the right employees is important is
your own performance depends in part on your subordinates