Human Resources

The right to make decisions, direct the work of others, and to give orders is known as

Authority

An objective of "doing better job training" is a measurable objective.

FALSE

Employment agencies prescreen applicants, eliminating all poor candidates from consideration.

FALSE

Interviewers are rarely influenced by the applicant?s nonverbal behavior.

FALSE

Line managers are authorized to assist and advise staff managers in accomplishing the organization?s goals.

FALSE

Minor surgical procedures generally only involve an explanation by the physician and oral consent by the patient, instead of a written express consent.

FALSE

Orientation involves giving current employees the skills the need in order to perform their jobs.

FALSE

The EEOC employs judges and is empowered to make awards and judgements of discrimination.

FALSE

The purpose of the evaluation and follow up step in training is to specify observable, measurable terms of performance the employee is expected to maintain.

FALSE

The Amendment which states that "no person shall . . . be deprived of life, liberty, or property without due process of law" is the

Fifth Amendment

The section of the job description that describes the general nature of the job, listing only its major functions or activities is the

Job summary

Which of the following would not be included in a sexual harassment charge?

Secretly viewing internet pornography

Computer databases have made it less difficult to check background information on candidates.

TRUE

Job analysis is the procedure through which you determine the duties and skill requirements of a job.

TRUE

Many jobs can be taught step by step and consist of a logical sequence.

TRUE

Performance appraisals can be a useful part of career planning.

TRUE

Simulated training is a technique in which trainees may learn on actual equipment.

TRUE

The fastest growing segment of the workforce is those aged 55-64.

TRUE

The screening tool that is used most often is the selection interview.

TRUE

Victims of disparate treatment can sue for compensatory and punitive damages. making it more likely for employers to settle claims out of court.

TRUE

The Equal Employment Opportunity Commission was instituted by the passage of

Title VII of the 1964 Civil Rights Act

The Americans with Disabilities Act prohibits discriminating against qualified individuals with disabilities in all the following areas except

abilities

Younger workers are likely to

balance family and work life more evenly

Employees in general tend to be overoptimistic about what their performance ratings will be and demonstrate concern because of all of the following will hinge on how they are rated except

communication

The Civil Rights Act of 1991 permitted victims of intentional discrimination to sue for

compensatory and punitive damages

Recruitment and selection require the following except for

conducting a credit history check

Fair employment laws protect job applicants as well as

current employees

With a workforce that is becoming increasingly diverse, many more firms find they must implement

diversity training programs

Interviewers often make up their minds about candidates

during the first few minutes of the interview

One survey of 300 corporate general counsels found that their biggest litigation fear was

employment discrimination lawsuits

The Equal Pay Act of 1963 (amended in 1972) made it unlawful to discriminate in pay on the basis of sex when jobs require

equal work

Which of the following would not be included under the job description subsection of working conditions?

equipment failure

The following represents the basic background information that new employees are provided during employee orientation except

industry performance status

The part of the job description that represents important characteristics of the job, such as the job title, is the

job identification

An effective way of spreading the word about job opportunities to existing employees is

job posting

Advertising for help wanted requires selecting a

media

Job analysis methods include the following except

narrative

A popular form of management development technique is

on the job experience

When an employee learns a job by performing it, it is called

on-the-job training

A common interviewing mistake that undermines an interview?s usefulness is

pressure to hire

Human Resource Management includes all of the following activities except

production forecasts

The following are problems for managers when using performance appraisal methods except

quota appraisals

More competition means more pressure to improve all the following except

reduce services

The Quid Pro Quo principle says that one way to prove sexual harassment is to prove that

rejecting a supervisor?s advances affected tangible benefits

The following are common performance evaluation problems except

relevant objective goals

Advantages of on the job training include all of the following except

safety

Human capital refers to all the following except

salaries

Among the most commonly verified background investigation areas are all of the following except for

salary

Every manager is, in a sense, a Human Resources Manager, because they get involved in the following activities except for

scheduling

The Americans with Disabilities Act set forth all of the following as conditions that are not to be regarded as disabilities except

schizophrenia

A method for increasing employees? insights into their own behavior though candid discussions in groups led my special trainers is called

sensitivity training

In the context of sexual harassment, the courts may decide a hostile work environment exists even if no direct threats or promises are made in exchange for

sexual behavior

The primary management role of the Human Resources Manager is

staffing

When supervisors who are engaged in a performance rating have a tendency to rate all subordinates either high or low, this is referred to as

strictness/leniency

The following are steps in an ideal training program, except

summarize and review

The problem of the halo effect occurs because an employee may be especially friendly or unfriendly toward the

supervisor

The composition of the workforce is changing dramatically due to an influx of all except

teenagers

Performance management is the process

through which companies ensure that employees are working toward organizational goals

When an appraisal scale is too open to interpretation, it has

unclear standards

Common interviewing mistakes made by recruiters include all of the following except

using a structured guide

An employer can be held responsible on a sexual harassment charge by requiring an employee to

wear a provocative uniform

One reason selecting the right employees is important is

your own performance depends in part on your subordinates