Human Resources

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A job knowledge test is indicated in this scenario. A job knowledge test measures the candidate's level of understanding about a particular job.

A candidate applying for a management consulting position is asked to solve a case study problem. What type of test is indicated in this scenario?

Using the variable pay system

A procurement analyst receives a basic pay plus 10 percent of the total cost savings made in projects. In this scenario, how is the procurement analyst paid?

Conduct a job analysis

Amy, an HR professional, intends to ensure creation of the right fit between the job and the employee. Which task should Amy perform in this case?

Document the employee's performance failings.

An employee in an organization is having a performance issue. Roberto, a manager, is asked to investigate this issue. What is the first step that Roberto should take?

$60,000

An organization determines that a particular job category median is $60,000. If the organization chooses to follow the market compensation philosophy, how much does it pay its employees belonging to the same job category?

Referrals

An organization offers $200 whenever a current employee introduces a friend for a job opening and the person is successfully recruited. What is this an example of?

A job knowledge test

At an interview for an architect, the interviewer asks the candidate for suggestions on designing an energy efficient building. What type of test is used in this scenario?

) He should make an offer to the candidate.

Based on the interviews conducted, Salim, an HR professional, chooses a candidate to be hired. He determines that the candidate's salary expectation is within an acceptable range. What is the next step Salim should take in the selection process?

The Immigration Reform and Control Act (IRCA)

Choose the act that was enacted to preserve jobs for those who have legal documentation to work in the United States.

It is easy to use for time-card tracking.

Choose the benefit of a Human Resource Information System (HRIS).

An employee's poor time management

Choose the internal factor that is most likely to cause a performance issue.

Fixing a salary range after negotiating with the candidate

Fara, an HR manager, is negotiating the salary package with a chosen candidate. What should Fara avoid during this process?

Changes in competitive technologies

From the following factors, choose the external factor that should be considered when forecasting to determine the number of people to be recruited.

A job classification system

HMS Corp. categorizes every job based on the knowledge and skills required for the job, years of experience, and amount of authority for that job. What type of job evaluation system is HMS using in this scenario?

By negotiating checkoff provisions in the collective bargaining contract

How can a union ensure that a steady stream of dues is paid to them?

By using the four-fifths rule

How can adverse impact in selection processes of organizations be measured?

By identifying benefits that are most important to employees using compensation surveys

How can an effective compensation plan be developed?

By keeping track of important statistics that relate to employees

How does a Human Resource Information System (HRIS) help a human resource manager?

Public sector management is less motivated to negotiate lower wages, whereas private sector management is more motivated to negotiate lower wages.

How does private sector collective bargaining differ from public sector collective bargaining?

) As soon as the offer is made to the candidate

In a selection process, when is power most likely to be shifted to the candidate?

An organization firing a female worker and not a male worker on the basis of gender, when both miss work

In which of the following cases is disparate treatment indicated ?

A group interview

In which type of interview are two or more candidates interviewed at the same time?

A commission plan

Miguel receives 12 percent on the total sales made every month as incentives. What type of incentive plan is indicated in this scenario?

A job knowledge test

Nina attends an interview at an accounting firm. The interviewer asks her to solve a problem based on basic accounting principles. What type of test is used in this scenario?

A work sample test

Roberto is applying for the post of a project manager at a consumer goods company. He is asked to show his past project plans. What type of test is indicated in this scenario?

The Norris-LaGuardia Act is also known as the anti-injunction bill. It made yellow-dog contracts unenforceable in courts.

Select the act that is also known as the anti-injunction bill.

The Taft-Hartley Act prohibited wildcat strikes. Wildcat strikes are strikes that were not authorized by the company's union.

Select the act that prohibited wildcat strikes.

It is easy to use for personnel information management.

Select the benefit of a Human Resource Information System (HRIS).

Payroll taxes

The Social Security Act of 1935 requires employers to withdraw some amount from workers' salaries to use them for their retirement benefits. What are these funds known as?

The National Labor Relations Board (NLRB)

The Wagner Act ensured that employers cannot interfere or coerce employees who form a union and that they must bargain collectively with representation of a union. Which organization oversees this act, handling any complaints that may arise from the act?

Criteria development

The first aspect to selection is planning the interview process. What is the first step in selection planning?

Collective bargaining

The goal of which process is for management and the union to reach a contract agreement, which is put into place for a specified period of time?

First offense: Unofficial verbal warning. Counseling and restatement of expectations. Second offense: Official written warning, documented in employee file. Third offense: Second official warning. Improvement plan may be developed. Documented in employee file. Fourth offense: Possible suspension or other punishment, documented in employee file. Fifth offense: Termination and/or alternative dispute resolution.

The steps in progressive discipline normally are the following:

you gave the correct answer (A) Disparate impact

Unintentional discrimination may occur against an entire protected group when particular requirements are included in the selection process. Which term best defines this?

The selection criteria can be set before the interview process begins.

What can be done to make certain that disparate impact or disparate treatment does not occur in an interview process?

Unemployment rate

What is an example of an external factor that should be considered when forecasting to determine the number of people to be recruited?

An understanding of the factors determining the relevant aspects of the labor market

What is important in the strategic planning of recruitment processes?

The ability to make changes to employee data easily

What is the advantage of using a Human Resource Information System (HRIS)?

It results in a diverse workforce.

What is the advantage of using both internal and external recruitment strategies?

This system reduces pay discrimination.

What is the benefit of using a pay grade scale?

A decrease in union membership

What is the challenge that unions are likely to face today?

A clinical selection approach has less objectivity, whereas a statistical selection approach has more objectivity.

What is the difference between a clinical selection approach and a statistical selection approach?

The compromise of data due to online virus attacks

What is the disadvantage of using a Human Resource Information System (HRIS)?

The privacy concerns based on information storage

What is the downside of using a Human Resource Information System (HRIS)?

It can reduce diversity and difference in perspectives.

What is the drawback of hiring internal candidates?

It can result in a search that is too broad

What is the drawback of using the Internet for a recruiting process?

Under these laws, all employees are represented by a collective bargaining agreement even if they do not join a union.

What is the impact of right-to-work laws on collective bargaining agreements?

An employer's ability to pay

What is the internal pay factor that has to be considered by a company in determining compensation?

It requires employers to attest to their employees' eligibility to work in the United States.

What is the nature of the Immigration Reform and Control Act (IRCA)?

Job evaluation

What is the process of determining the relative worth of jobs in order to determine the pay structure known as?

(D) Collective bargaining

What is the process of negotiations between the company and representatives of the union known as?

They facilitate organizational growth.

What is the result of having fairly compensated, motivated employees?

It occurs when employers automatically deduct dues from union members' paychecks.

What is true of a checkoff position in a contract?

Similar to a recruitment process, the selection process is expensive.

What is true of a selection process?

Compensation packages should be positive enough to attract the best people for the job.

What is true of compensation packages for employees?

It consists of a list of tasks, duties, and responsibilities of a job.

What is true of job description in a recruitment process?

They can decrease the power of unions to negotiate collective bargaining agreements.

What is true of right-to-work laws?

An official warning is issued for the second offense and documented in the employee file. A second official warning is issued for the third offense and an improvement maybe be developed.

What is true of the progressive discipline process?

Reliability

What refers to the degree in which other selection techniques yield similar data over time?

Deciding the salary limit during the course of the negotiation

What should be avoided to make a salary negotiation successful?

Developing the job analysis

What should be performed after the initial step of preparing staffing plans in a recruitment process?

Offer other benefits such as a signing bonus

What strategy can an HR professional adopt when a candidate's salary expectation is higher than what the employer can offer?

An incentive

What type of pay is given for meeting certain performance standards such as sales targets?

During an arbitration

When does the decision of a third party become legally binding on the parties in discussion?

Identifying the source of the problem

When handling a grievance process, which step precedes investigating a problem?

An HR professional is most likely to make an offer to a viable candidate in a selection process after qualifying the candidate based on his or her salary expectations. Making the offer to the chosen candidate can be as important as the interview process.

When is an HR professional most likely to make an offer to a viable candidate in a selection process?

After the candidate accepts the offer

When is an e-mail outlining details of the employment agreement sent to a candidate in a selection process?

When a candidate thinks he or she knows what the interviewer wants to hear and answers the questions based on that assumption

When is cultural noise bias most likely to occur in an interview?

The Norris-LaGuardia Act

Which act barred federal courts from issuing injunctions against nonviolent labor disputes?

) The Taft-Hartley Act

Which act focused on unfair acts by the unions?

The Landrum Griffin Act

Which act is also known as the Labor Management Reporting and Disclosure (LMRDA) Act?

The Consolidated Omnibus Budget Reconciliation Act (COBRA)

Which act requires companies to allow employees to extend their group medical and healthcare coverage for up to 36 months?

The Landrum Griffin Act was created because of racketeering charges and corruption charges by unions. It is also known as the Labor Management Reporting and Disclosure (LMRDA) Act.

Which act was created as a result of racketeering charges and corruption charges by unions?

The Lilly Ledbetter Fair Pay Act

Which bill states that the 180-day statute of limitations for filing an equal pay lawsuit regarding pay discrimination resets with each discriminatory paycheck?

The mandatory category

Which category of bargaining topics includes wages, health and safety, and benefits?

Incorrect job design

Which factor affecting employee performance is likely to be considered external?

It does not require managers to make judgment calls on what is an excused versus an unexcused absence.

Which is the characteristic of a no-fault attendance plan?

Jobs under exempt status do not fall under FLSA guidelines.

Which is the characteristic of the Fair Labor Standards Act (FLSA)?

It replaced the pension plans in most organizations due to the occurrence of more mobility in the workplace.

Which is the feature of a 401(k) plan?

Domestic expansion plans

Which of the following is an internal factor that should be considered when forecasting to determine the number of people to be recruited?

Developing a job description

Which of the following tasks is a job analysis used for?

WorldatWork Society of Certified Professionals

Which organization offers certifications in the area of compensation?

Engaging in sexual harassment

Which performance issue is classified as a mandated issue?

A multiple cutoff model

Which selection model in the statistical approach requires that a candidate has a minimum score level on all selection criteria?

It is the process of negotiations between the company and representatives of the union.

Which statement best defines collective bargaining?

It is the process that refers to the steps involved in choosing people with the right qualifications to fill a current or future job opening.

Which statement best defines the selection process?

It refers to how useful a tool is to measure a person's attributes for a specific job opening.

Which statement best defines validity in a selection process?

In this system, every job is categorized and grouped based on the knowledge and skills required for the job, years of experience, and amount of authority for that job.

Which statement best describes a job classification system of job evaluation?

) The role of human resource management (HRM) is to define and guide managers in the selection process.

Which statement best describes a selection process?

Encouraging transparent communications with the members of union

Which step builds a positive relationship between HR professionals and members of a union within an organization?

Identifying the source of the problem

Which step in handling a grievance process involves determining whether the stated grievance violates a negotiated agreement in the collective bargaining agreement?

Developing the job analysis

Which step should be performed before writing a job description in a recruitment process?

In an ombudsman system, a person is selected to be the designated individual for employees to go to should they have a complaint with a discipline procedure. In this situation, the ombudsman utilizes problem-solving approaches to resolve the issue.

Which system involves selecting a designated individual for employees to go to should they have a complaint with a discipline procedure?

An employee who is constantly late

Who among the following is most likely to have a performance issue?

To limit unfairness in the workplace

Why do people join unions?

It allows for electronic storage of data.

Why is it advantageous to use a Human Resource Information System (HRIS)?

To determine how employee performance will be assessed

Why is job analysis primarily developed?

To determine the identity and legal work status of a worker

Why is the INS I-9 form used?

A performance improvement plan (PIP

also known as a performance action plan, is a great way to give struggling employees the opportunity to succeed while still holding them accountable for past performance

Step 1: Document performance issues Step 2: Develop an action plan. Step 3: Review the performance plan. Step 4: Meet with the employee. Step 5: Follow up. Step 6: PIP conclusion.

performance improvement plan (PIP) STEPS


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