Icev organizational structures
Organization
a systematic grouping of individuals which have been brought together to accomplish a common goal
Informal Structures
are laid-back and undefined; involve employees completing tasks which may not always fit their job description; normally found in smaller businesses with fewer employees
Organizational Structures
arrange and group jobs based on specific tasks in order to enhance efficiency; increase the effectiveness of communication and reporting
Formal structures
clearly defined and organized; can be found in any size business
Matrix Organization
combines the elements of functional and product-based departmentalization creating a dual chain of command; employees have at least two bosses; authority is shared between two supervisors; involves regular communication
Divisional Structure
composed of self-contained units or divisions; builds on product departmentalization; creates divisions which are self-sufficient within given limits; constructs divisions which are run by division managers or supervisors
Team-based Structure
consists entirely of work groups and teams which perform an organization's work; allows team members to have authority to make the decisions which will affect them; has no chain-of-command
Systematic Structures
define the various roles of members; set limits on employee work behavior; create rules and regulations; vary widely from organization to organization; adapt to the environment in which an organization is located
Geographic Departmentalization
divides activities into segments based on location; mainly used when an organization's customers are spread over a large geographic area
Product departmentalization
divides the organization by the products or services it produces and then subdivides each department by its function; works well for companies with multiple product lines
Middle managers
employees who manage other managers; responsible for establishing and achieving the goals of their specific department or region set by top management
Functional Structure
expansion of functional departmentalization; groups employees with similar and related occupational specialties; used as a framework for an entire company
Target Market Departmentalization
groups activities around common customer categories; uses the assumption that customers in each department have a common set of problems and needs can be met by having specialists for each
Process Departmentalization
groups activities based on work or customer flow; provides a basis for the homogeneous categorizing of activities
Functional departmentalization
groups activities with similar functions by units or departments; can be used in all types of organizations; reflects the purpose of the company
Learning Organizations
have developed a capacity to continuously adapt and change because members take an active role in identifying and resolving work-place issues; employees must collaborate on work activities throughout the organization and have a team oriented work ethic
Operative Employees
make up the base level of the pyramid; produce an organization's goods and services; generally do not manage or oversee the work of other employees
Simple Structure
non-elaborate structure; has little formalization; has a centralized authority
Boundaryless Organization
not defined or limited by boundaries or categories imposed by a traditional structure; blurs boundaries surrounding an organization by increasing its interdependence with its environment
Work Specialization
occurs when a job is broken down into a number of steps which are each completed by a different individual
Decentralization
occurs when decisions are made by the individuals who are the closest to the problem; more conducive to making changes in a process
Centralization
occurs when only a select few people at the top of an organization make the decisions
Supervisors
part of an organization's management team; oversee the work of operative employees; are the only managers who do not manage other managers; considered first-level managers
The Management Process
refers to accomplishing goals and objectives effectively and efficiently; involves using your resources competently; always has an end goal of achievement; accomplished through a specific organizational structure
Authority
refers to the rights of a supervisory position to give orders; one person's position over another
Top management
sets an organization's goals and objectives; develops methods for achieving goals and objectives; is the head of the organization
Functional authority
signifies the rights over individuals outside of an individual's specific division; breaks the chain of command
Staff authority
supports line authority; allows others to advise, service and assist the supervisor if needed; allows for input and suggestions from additional staff members, but does not guarantee implementation
Departmentalization
the grouping of individuals into departments based on work functions, product or service, target market, geographic territory and process used to create products
Line authority
the most straightforward form of authority; gives the supervisor the right to direct the work of his or her employees without consulting others
Span of control
the number of employees a supervisor can direct; varies from supervisor to supervisor
Chain of Command
the principle in which an employee should have only one supervisor to whom he or she is responsible; decreases conflicting demands and priorities