Information Systems & Data Analytics- Midterm

Which of the following is an important skill for a marketing major? a) An understanding of online transaction and reporting systems b) An understanding of product management eneterprise systems c) An understanding of supplier management enterprise systems d) An understanding of nterprise systems that enahance leadership e) An understanding of financial reporting systems

An understanding of product management enterprise systems

A firm that must invest in a new information system in order to comply with federal legislation is investing to achieve which of the following business objectives? a) Customer Intimacy b)Operational excellence c)New products d)Improved decision making e)Survival

Survival

When the output of some units can be used as inputs to other units, or if two organizations pool markets and expertise that result in lower costs and generate profits, _____ are created.

Synergies

Each of the following is required for successful collaboration, except: a) open culture b) strong hierarchy c) decentralized structure d) breadth of collaboration e) appropriate collaboration technology

b) strong hierarchy

All of the following are features of smartwatches except a(n) a) accelerometer b) altimeter c) compass d) gyrometer e) barometer

d) gyrometer

The use of multiple computers linked by a communications network for processing is called:

distributed processing

Which of the following systems are designed to summarize and report on the company's basic operations? a) KMS b) DSS c) ESS d) TPS e) MIS

e) MIS

The emergence of software as a web service has acted as a disruptive technology for: a) traditional key-word search engines b) telecommunications providers c) PC manufacturers d) local internet service providers e) traditional boxed software companies

e) traditional software companies

Data management technology consists of:

the software governing the organization of data on physical storage media

entity-relationship diagram

a schematic of the entire database that describes the relationships in a database

Which of the following is most likely to have direct responsibility for ensuring that his or her company complies with existing data privacy laws? a) CPO b) CKO c) CIO d) CIP e) CSO

a) CPO

_____ consists of detailed, preprogrammed instructions that control and coordinate the computer hardware components in an information system a) Software b) Programming c) Enterprise applications d) Business intelligence e) Data management technology

a) Software

Java

an operating system-independent, processor-independent, object-oriented programming language that has become a leading interactive programming environment for the web

The business case for using grid computing involves all of the following except a) cost savings b) centralized maintenance c) speed of computation d) agility e) increased computational power

b) centralized maintenance

Which of the following protects the authors of a book from having their work copied by others? a) Patent protection b) Due process c) Copyright law d) Fair Use Doctrine e) Trade secrets

c) Copyright law

As described in the chapter case, which of the following constitutes a managerial element of the UPS tracking system? a) the web-based Post Sales Order Management System b) The ability to provide package status reports to ustomers c) The decision to use automation d) The implementation of in-house pckage tracking software e) The ability to embed UPS functions in external sites

c) the decision to use automation

Which of the following is not a file-sharing service? a) The Pirate Bay b) Megaupload c) Morpheus d) Pandora e) Grokster

ch 3&4

Final assembly of iPhones occurs in which of the following countries? a) United States b) South Korea c) China d) Germany e) Japan

ch. 3&4

Which of the following can force a business and its competitors to compete on price alone? a) High product differentiation b) Poor process efficiency c) Demand control d) Transparent marketplace e) Multiple competing suppliers

d) Transparent marketplace

Which of the following is the most common source of business system failure? a) Software bugs b) Software errors c) Hardware failures d) Data quality e) Facility catastrophes

d) data quality

An analyst asked to perform capacity planning for a system would need to take into account all of the following factors except: a) the maximum number of users a system can accommodate at one time b) the minimum response time for processing business transactions c) the impact of future software applications d) the purchase price of new computer hardware equipment e) the volume of transactions

d) the purchase price of new computer hardware equipment

Which of the following is not a service typically provided by an information systems department? a) Telecommunications services b) Physical facilities management services c) Data management sercices d) Project management services e) Human resources services

e) Human resources services

The six important business objectives of information system investment:

1. operational excellence 2. new products, services, and business models 3. customer and supplier intimacy 4. improved decision making 5. competitive advantage 6. survival

Running a Java program on a computer requires

a Java Virtual Machine to be installed on the computer

Which of the following is the best definition of an information system? a) A set of interrelated components that collect (or retrieve), process, store, and distribute information to support decision making and control in an organization b) Computers, keyboards, printers, and telecommunications devices c) A set of detailed programmed instructions that transform raw daata into information d) Physical devices and software that can be connected to share voice, data, images, sound, and video e) A global network that uses universal standards

a) A set of interrelated components that collect (or retrieve), process, store, and distribute information to support decision making and control in an organzation

You use _______ to predict when a computer hardware system becomes saturated a) capacity planning b) virtualization c) localization d) measured service e) SLAs

a) Capacity planning

Which type of system would you use to determine what trends in your supplier's industry will affect your firm the most in five years? a) ESS b) TPS c) MIS d) DSS e) KWM

a) ESS

Which of the following statements about Plan International's new human resources system, as described in the chapter case, is not true? a) It took six months to implement a working system at Plan International's international eadquarters b) The new system helps manage grants and donations received by Plan International c) The new system is cloud-based and delivers information on a secure mobile platform d) The new system enables employees to update their own personal information

a) It took six months to implement a working system at Plan International's international headquarters

Employees that assist with paperwork at all levels of the firm are called: a) data workers b) knowledge workers c) operational management d) service workers e) senior managers

a) data workers

All of the following are psychological aspects of quality except: a) effective marketing b) the company's knowledge of its products c) the product's reputation d) the courtesy of salespeople e) the sensitivity of support staff

a) effective marketing

Redesigning and automating business processes can be seen as a double-edged sword because: a) increases in efficiency may be accompanied by job losses b) increases in efficiency may be accompanied by poor data quality c) support for middle management decision making may be offset by poor data quality d) reliance on technology results in the loss of hands-on knowledge e) It can concentrate power in the hands of senior executives

a) increases in efficiency may be accompanied by job losses

A firm can exercise greater control over its suppliers by having: a) more suppliers b) fewer suppliers c) global suppliers d) local suppliers e) only a single supplier

a) more suppliers

Key forces in a business's immediate environment include: a) stockholders b) technological innovations c) economic conditions d) politic conditions e) global events

a) stockholders

To analyze the direct and indirect costs and determine the actual cost of specific technology implementations, you would use a: a) total cost of ownership model b) return on investment model c) break-even point d) cost benefit analysis e) capacity plan

a) total cost of ownership model

Customer definitions of the quality of a product include all of the following except: a) uniformity of the product b) accuracy of the advertising with respect to the product c) durability and safety of the product d) ease of use of the product e) customer support for the product

a) uniformity of the produt

Which of the following statements is not true about collaboration in a business setting? a) Collaboration may be a short-lived activity, lasting just a few minutes b) Collaboration is a many-to-many activity as opposed to a one-to-one or one-to-many activity c) Meaningful collaboration requires a supportive business firm culture and the right, decentralized structure d) The evidence of the business benefits of collaboration is largely anecdotal e) Special types of information systems are available to support collaboration

b) Collaboration is a many-to-many activity as opposed to a one-to-one or one-to-many activity

What type of device gathers data and converts them into electronic form for use by the computer? a) Output device b) Input device c) Optical storage d) Magnetic storage e) SAN

b) Input device

As a discussed in the chapter case, what is the primary reason why Spacebook failed? a) It was too expensive to implement b) It was designed and developed without talking the organization's culture into consideration c) It did not include enough collaboration tools d) Its user interface was confusing e) It was riddled with technical issues

b) It was designed and developed without taking the organization's culture into consideraton

Which of the following best describes how new information systems can result in legal gray areas? a) They work with networked, digital data, which are more difficult to control than information stored manually b) They result in new situations that are not covered by old laws c) They are implemented by technicians rather than managers d) They are created from sets of logical and technological rules rather than social or organizational mores

b) They result in new situations that are not covered by old laws

The ability of a person booking a flight on Southwest.com's website to reserve a car from Dollar Rent-A-Car without having to leave the airline's website is an example of the usage by Dollar Rent-A-Car and Southwest Airlines of which of the following? a) Cloud computing b) Web services c) Nanotechnology d) SaaS e) PaaS

b) Web services

The feature of social institutions that means mechanisms are in place to determine responsibility for an action is called: a) due process b) accountability c) the courts of appeal d) the judicial system e) responsibility

b) accountability

An example of raw data from an automobile manufacturer would be: a) an average of 130 Subarus sold daily in New York in 2015 b) 1,30 Subaru Outbacks sold during the first quarter 2015 in New York c) 1 Subaru Outback sold January 7, 2015 in Mount Kisco, New York for $25,000 d) annual sales of Subaru Outbacks increased 4.5 percent e) an average sale price of $26,000 for all Subaru Outbacks sold during January 2015 in Mount Kisco, New York

c) 1 Subaru Outback sold January 7, 2015 in Mount Kisco, New York for $25,000

What is the estimated growth rate for information systems managers' jobs through 2020? a) -10% b) -1% c) 15% d) 5% e) 45%

c) 15%

Which of the following illustrates the use of information systems to strengthen customer and supplier intimacy? a) A hot tub dealer's use of information systems to determine which models and options its customers are most likely to buy b) A shoe manufacturer's use of information systems in selling custom, made-to-order shoes directly to customers c) A PC manufacturer's use of information systems to facilitate direct access from suppliers to production schedules d) A grocery store chain's use of information systems to produce product and services at a lower price than competitors e) An airline's use of information systems to analyze detailed data on customers to determine each customer's profitability

c) A PC manufacturer's use of information systems to facilitate direct access from suppliers to production schedules

Which of the following is the first step in BPM? a) Reduce cycle time and simplify the production process b) Improve design quality and precision c) Identify processes for change d) Extend the value chain e) Identify synergies

c) Identify processes for change

Which of the following fields deals with behavioral issues, as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm? a) Information systems literacy b) Information systems architecture c) Manaement information systems d) Information technology infrastructure e) Computer information systems

c) Management information systems

Which of the following industries has the lowest barrier to entry? a) Automotive b) Computer chip c) Small retailer d) Airline e) Solar energy

c) Small retailer

All of the following are considered primary activities of a firm except: a) inbound logistics b) sales and marketing c) procurement d) service e) outbound logistics

c) procurement

All of the following laws apply to actions by the federal government except: a) the Freedom of Information Act b) the Privacy Act c) the Computer Security Act d) the Children's Online Privacy Protection Act e) the E-Government Act

ch 3&4

In the information age, the obligations that individuals and organizations have regarding the preservation of existing values and institutions fall within the moral dimension of: a) family and home b) property rights and obligations c) system quality d) quality of life e) accountability and control

ch 3&4

Which of the five moral dimensions of the information age do the central activities of DoubleClick raise? a) Property rights and obligations b) System quality c) Accountability and control d) Information rights and obligations e) Quality of life

ch 3&4

Which of the following is not one of the five steps discussed in the chapter as a process for analyzing an ethical issue? a) Assign responsibility b) Identify the stakeholders c) Identify the options you can reasonably take d) Identify and clearly describe the facts e) Identify the potential consequences of your options

ch 3&4

Policies that determine which information technology will be used, when, and how, are provided by: a) IT educational services b) IT management services c) application software services d) IT standards services e) data management services

d) IT standards services

Which of the following is a high-speed network dedicated to storage that connects different kinds of storage devices, such as tape libraries and disk arrays so they can be shared by multiple servers? a) SSN b) ASP c) LAN d) SAN e) Grid

d) SAN

Immanuel Kant's categorical imperative states that: a) if an action cannot be taken repeatedly, then it is not right to be taken at any time b) one should take the action that produces the least harm or incurs the least cost c) one can put values in rank order and understand the consequences of various courses of action d) if an action is not right for everyone to take, it is not right for anyone to take e) if something someone else has created is useful to you, it has value, and you should assume the creator wants compensation for this work

d) if an action is not right for everyone to take, it is not right for anyone to take

A wiki is a type of collaborative: a) social network b) blogging c) virtual world d) website e) MIS

d) website

Which of the following forms of protection of intellectual property requires that the property be the subject of a nondisclosure agreement? a) Copyright b) Patent c) All forms of intellectual property protection d) Trademark e) Trade Secret

e) Trade Secret

All of the following are new technology-related trends in MIS except: a) cloud computing b) big data c) loT d) the mobile digital platform e) co-creation of business value

e) co-creation of business value

Open source software

free software created and updated by a worldwide community of programmers

Internet technology:

imposes a significant cost of entry, due to infrastructure reuirements

In a hierarchical organization, the upper levels consist of:

managerial, professional, and technical workers

The opt-in model

prohibits an organization from collecting any personal information unless the individual specifically takes action to approve information collection and use

Output

transfers processed information to the people who will use it or to the activities for which it will be used