Interpersonal Communication

There are ____ steps, or essentials, of interpersonal conversation according to the video lecture.

5

Which statement is an example of a positive opening?

"Excuse me Mrs. Patterson, do you have a moment to speak with me?"

Conversation1: Erin motions Jessica over to her desk. They discuss how Jessica's date with Tom went last night. Erin is excited when Jessica tells her that Tom's cousin is interested in Erin. They end their conversation when their teacher walks into the classroom by agreeing to call each other after school. Conversation 2: Paul walks up to the counter and yells at Pat to get over here. Paul demands that Pat apologize for insulting him yesterday. Pat tries to calm Paul down explaining that he was just joking around. Paul tells Pat to shut up and just apologize. Pat tells Paul to calm down. Paul storms out of the coffee shop. Which conversation uses a nonverbal opening?

1

Which scenario is not an example of an interpersonal communication?

a mechanic and a customer discuss repairs needed on the customer's car

During feedback which of the following would be communicated?

all of the above

During your trip to another country, it is important to try to be aware of the cultural differences in communication styles to avoid ____________.

all of the above

Interpersonal communication includes _____________________,

all of the above

The feedforward part of the conversation should do all of the following except __________.

give leave-taking clues

List and define the five essentials of conversation. In your opinion which essential is the most important for creating a successful conversation? Explain your opinion.

1. Opening - way to start a conversation 2. Feedforward - the conversation topic and timeline are introduced 3. Business - the heart/purpose of the conversation 4. Feedback - understanding is communicated 5. Closing - the way the conversation is finished Opinions of the most important stage will vary, but should include a well-thought out explanation.

Fred: (waves to Sarah) Hi, umm... I just moved here. My name is Fred. Sarah: Hi Fred. Where are you from? Fred: Florida. The weather here in Michigan sure is cold. Sarah: I know what you mean, I moved here from San Diego two years ago. Wait until January. Fred: I can just imagine. Hey do you mind if I sit with you for a little while? Sarah: No, take a seat. I'd love the company during lunch. Fred: It's been hard to meet anyone since I started school last week. Thanks. Sarah: No worries. I know exactly how you feel. I moved at the end of the school year and didn't get to know anyone. Then I spent the summer alone. Fred: Aw, bummer. It sure is tough to start a new school. Sarah: Yeah, but when school started again, I met some cool people. Fred: I am really shy about meeting new people. Sarah: Well, I can introduce my friends to you. (bell rings) Fred: That would be great! Guess lunch is over. It's been great talking to you. Sarah: You too. Meet me here for lunch tomorrow and I'll introduce my friends. Fred: Great. Bye. Sarah: Later. The conversation between Fred and Sarah is an example of impersonal communication.

False

Fred: (waves to Sarah) Hi, umm... I just moved here. My name is Fred. Sarah: Hi Fred. Where are you from? Fred: Florida. The weather here in Michigan sure is cold. Sarah: I know what you mean, I moved here from San Diego two years ago. Wait until January. Fred: I can just imagine. Hey do you mind if I sit with you for a little while? Sarah: No, take a seat. I'd love the company during lunch. Fred: It's been hard to meet anyone since I started school last week. Thanks. Sarah: No worries. I know exactly how you feel. I moved at the end of the school year and didn't get to know anyone. Then I spent the summer alone. Fred: Aw, bummer. It sure is tough to start a new school. Sarah: Yeah, but when school started again, I met some cool people. Fred: I am really shy about meeting new people. Sarah: Well, I can introduce my friends to you. (bell rings) Fred: That would be great! Guess lunch is over. It's been great talking to you. Sarah: You too. Meet me here for lunch tomorrow and I'll introduce my friends. Fred: Great. Bye. Sarah: Later. Which one of the following choices is a feedforward statement that establishes a timeframe for the conversation?

Hey do you mind if I sit with you for a little while?

Explain the differences between interpersonal and impersonal communication. Give an example of both types of communication in your explanation.

Impersonal communication is not personal. It is without reference or connection to a particular person or lacking human emotion or warmth. Interpersonal communication occurs among or involving several people.

Fred: (waves to Sarah) Hi, umm... I just moved here. My name is Fred. Sarah: Hi Fred. Where are you from? Fred: Florida. The weather here in Michigan sure is cold. Sarah: I know what you mean, I moved here from San Diego two years ago. Wait until January. Fred: I can just imagine. Hey do you mind if I sit with you for a little while? Sarah: No, take a seat. I'd love the company during lunch. Fred: It's been hard to meet anyone since I started school last week. Thanks. Sarah: No worries. I know exactly how you feel. I moved at the end of the school year and didn't get to know anyone. Then I spent the summer alone. Fred: Aw, bummer. It sure is tough to start a new school. Sarah: Yeah, but when school started again, I met some cool people. Fred: I am really shy about meeting new people. Sarah: Well, I can introduce my friends to you. (bell rings) Fred: That would be great! Guess lunch is over. It's been great talking to you. Sarah: You too. Meet me here for lunch tomorrow and I'll introduce my friends. Fred: Great. Bye. Sarah: Later. Fred's opening is informal.

True

The _________ is the content or general message of a conversation or what the conversation is about.

business

Fred: (waves to Sarah) Hi, umm... I just moved here. My name is Fred. Sarah: Hi Fred. Where are you from? Fred: Florida. The weather here in Michigan sure is cold. Sarah: I know what you mean, I moved here from San Diego two years ago. Wait until January. Fred: I can just imagine. Hey do you mind if I sit with you for a little while? Sarah: No, take a seat. I'd love the company during lunch. Fred: It's been hard to meet anyone since I started school last week. Thanks. Sarah: No worries. I know exactly how you feel. I moved at the end of the school year and didn't get to know anyone. Then I spent the summer alone. Fred: Aw, bummer. It sure is tough to start a new school. Sarah: Yeah, but when school started again, I met some cool people. Fred: I am really shy about meeting new people. Sarah: Well, I can introduce my friends to you. (bell rings) Fred: That would be great! Guess lunch is over. It's been great talking to you. Sarah: You too. Meet me here for lunch tomorrow and I'll introduce my friends. Fred: Great. Bye. Sarah: Later. What is the business of Fred and Sarah's conversation?

discussing how hard it is to be the new kid

The closing is the part of the conversation where you ___________________.

finish your conversation.

Fred: (waves to Sarah) Hi, umm... I just moved here. My name is Fred. Sarah: Hi Fred. Where are you from? Fred: Florida. The weather here in Michigan sure is cold. Sarah: I know what you mean, I moved here from San Diego two years ago. Wait until January. Fred: I can just imagine. Hey do you mind if I sit with you for a little while? Sarah: No, take a seat. I'd love the company during lunch. Fred: It's been hard to meet anyone since I started school last week. Thanks. Sarah: No worries. I know exactly how you feel. I moved at the end of the school year and didn't get to know anyone. Then I spent the summer alone. Fred: Aw, bummer. It sure is tough to start a new school. Sarah: Yeah, but when school started again, I met some cool people. Fred: I am really shy about meeting new people. Sarah: Well, I can introduce my friends to you. (bell rings) Fred: That would be great! Guess lunch is over. It's been great talking to you. Sarah: You too. Meet me here for lunch tomorrow and I'll introduce my friends. Fred: Great. Bye. Sarah: Later. Overall, Fred and Sarah's conversation can be described as _______________.

interpersonal, informal, and positive

Fred: (waves to Sarah) Hi, umm... I just moved here. My name is Fred. Sarah: Hi Fred. Where are you from? Fred: Florida. The weather here in Michigan sure is cold. Sarah: I know what you mean, I moved here from San Diego two years ago. Wait until January. Fred: I can just imagine. Hey do you mind if I sit with you for a little while? Sarah: No, take a seat. I'd love the company during lunch. Fred: It's been hard to meet anyone since I started school last week. Thanks. Sarah: No worries. I know exactly how you feel. I moved at the end of the school year and didn't get to know anyone. Then I spent the summer alone. Fred: Aw, bummer. It sure is tough to start a new school. Sarah: Yeah, but when school started again, I met some cool people. Fred: I am really shy about meeting new people. Sarah: Well, I can introduce my friends to you. (bell rings) Fred: That would be great! Guess lunch is over. It's been great talking to you. Sarah: You too. Meet me here for lunch tomorrow and I'll introduce my friends. Fred: Great. Bye. Sarah: Later. Fred's opening is ___________.

nonverbal

The way we begin a conversation is called the ____________.

opening

_____________ means not personal; without reference or connection to a particular person; lacking human emotion or warmth.

Impersonal