Interpersonal Communication Chapter 8

gunny-sacking

dredging up old problems and issues from the past to use against your partner

Instrumental conflict

Conflict that centers on achieving a particular goal or task and less on relational issues

ego conflict

conflict in which the original issue is ignored as partners attack each other's self-esteem

compromise

conflict management style that attempts to find the middle ground in a conflict

avoidance

conflict management style that involves backing off and trying to side-step conflict

accommodation

conflict management style that involves giving in to the demands of others

competition

conflict management style that stresses winning a conflict at the expense of the other person involved

collaboration

conflict management style that uses other-oriented strategies to achieve a positive solution for all involved

Destructive conflict

conflict that dismantles rather than strengthens relationships

Expressive conflict

conflict that focuses on issues about the quality of the relationship and managing interpersonal tension and hostility

constructive conflict

conflict that helps build new insights and establishes new patterns in a relationship

simple conflict

conflict that stems from different ideas, definitions, perceptions, or goals

Pseudoconflict

conflict triggered by a lack of understanding and miscommunication.

conflict style

consistent pattern or approach you use to manage disagreement with others

Interdependent

dependent on each other; one person's actions affect the other person

Interpersonal conflict

expressed struggle that occurs when people cannot agree on a way to meet their needs or goals.

demand-withdrawal pattern of conflict management

pattern in which one person makes a demand and the person avoids conflict by changing the subject or walking away

Flaming

sending an overly negative online message that personally attacks another person

but message

statement using the word but that may communicate that whatever you've said prior to but is not really true

I language

statements that use the word I to express how a speaker is feeling