Interpersonal Communication Chapter 8
gunny-sacking
dredging up old problems and issues from the past to use against your partner
Instrumental conflict
Conflict that centers on achieving a particular goal or task and less on relational issues
ego conflict
conflict in which the original issue is ignored as partners attack each other's self-esteem
compromise
conflict management style that attempts to find the middle ground in a conflict
avoidance
conflict management style that involves backing off and trying to side-step conflict
accommodation
conflict management style that involves giving in to the demands of others
competition
conflict management style that stresses winning a conflict at the expense of the other person involved
collaboration
conflict management style that uses other-oriented strategies to achieve a positive solution for all involved
Destructive conflict
conflict that dismantles rather than strengthens relationships
Expressive conflict
conflict that focuses on issues about the quality of the relationship and managing interpersonal tension and hostility
constructive conflict
conflict that helps build new insights and establishes new patterns in a relationship
simple conflict
conflict that stems from different ideas, definitions, perceptions, or goals
Pseudoconflict
conflict triggered by a lack of understanding and miscommunication.
conflict style
consistent pattern or approach you use to manage disagreement with others
Interdependent
dependent on each other; one person's actions affect the other person
Interpersonal conflict
expressed struggle that occurs when people cannot agree on a way to meet their needs or goals.
demand-withdrawal pattern of conflict management
pattern in which one person makes a demand and the person avoids conflict by changing the subject or walking away
Flaming
sending an overly negative online message that personally attacks another person
but message
statement using the word but that may communicate that whatever you've said prior to but is not really true
I language
statements that use the word I to express how a speaker is feeling