Interpersonal Communication Exam 1
Social scientists say that most people can maintain how many relationships?
150
Studies have shown that socially connected people live an average of __________ than people who are not well connected socially.
3.7 years longer
What is one difference between cyberstalking and cyberbullying?
A person might not know if they are being cyberstalked, but they would know if they were being cyberbullied.
Which of these is NOT a characteristic of competent communication? -A standard set of skilled behaviors to be used in all situations. -Adaptability -Having empathy for the other person involved in the communication. -Self-monitoring
A standard set of skilled behaviors to be used in all situations.
Which of these is NOT true about communication? -Communication cannot solve all problems. -People are not born with a natural ability to communicate. -All communication seeks understanding. -More communication is not always better.
All communication seeks understanding.
Why should you "think before you post"? -All of these are reasons to think before you post. -Because other people can copy and share your posts. -Because you might regret what you posted. -Because posts can cause you to lose friends or even jobs.
All of these are reasons to think before you post.
How can you verify what you see online?
By checking other sites for more information.
Which of these is NOT a risk of self-disclosure? -Negative impression -Catharsis -Rejection -Loss of control
Catharsis
Which of these is NOT true about communication? -In communicating, people influence each other. -Communication can be unintentional. -Communication cannot be repeated. -Communication is reversible.
Communication is reversible.
Which of these is NOT a characteristic of competent communication? -Adaptability -Expecting others to have empathy for us. -A set of possible behaviors which may be used according to the situation. -Self-monitoring
Expecting others to have empathy for us.
Which of these communication situations would result in the richest messages? -facebook messages -Face-to-face communication -text/SMS messages -emails
Face-to-face communication
Which of these statements is NOT true? -The transactional model of communication applies to both mediated and face-to-face communication. -Mediated and face-to-face communication are both irreversible. -Face-to-face communication can be unintentional, but mediated communication is always intentional. -Mediated and face-to-face communication have the same goals.
Face-to-face communication can be unintentional, but mediated communication is always intentional.
Which of these does not use a powerless speech mannerism? -I will. -If you don't mind. -Is that okay? -I guess.
I will.
Which of the following is NOT a guideline for self-disclosure? -Will the effect be constructive? -Is the disclosure appropriate? -Is the other person important to you? -Is this something you really want to say?
Is this something you really want to say?
Which of these is an example of relative language? -He is worth over a million dollars. -I am going on a two-week vacation. -It's very cheap. -She made all A's.
It's very cheap.
Which of these is NOT a benefit of self-disclosure? -Reciprocity -Loss of influence -Impression formation -Self-clarification
Loss of influence
Which of these is NOT true about the self-concept? -A person's self-concept might not be realistic. -The self-concept is subjective. -The self-concept resists change. -Our self-concept is an accurate portrayal of who we really are.
Our self-concept is an accurate portrayal of who we really are.
Which of these is NOT a guideline for expressing emotions? -Choose the best language -Accept responsibility for your feelings -Share only one emotion -Recognize your feelings
Share only one emotion
Which of these statements is NOT true? -Social isolation is not a problem for those who use social media. -People can stalk other people through mediated communication. -Relationships can deteriorate if one or both parties use social media too much. -People often distort the facts about who they really are on social media.
Social isolation is not a problem for those who use social media.
You are talking face-to-face with a friend, and she asks you to stop checking your phone for messages. What should you do?
Stop looking at your phone
Which of these behaviors could be considered an intrusion on others? -Answering a text with "Yes" or "No" at a red light. -Checking your email while standing in the checkout line. -Reading a blog while waiting at the doctor's office. -Talking on your bluetooth at the checkout line.
Talking on your bluetooth at the checkout line.
Which of these is NOT a position of the Pillow Method? -The issue isn't as important as it seems. -I'm right, you're wrong -You're right, I'm wrong -We are both wrong.
We are both wrong.
The three parts of an "I" statement are: 1. ___________________________; 2. your feelings; 3. the consequences the other's behavior has for you.
a description of the other person's behavior
Which of these is NOT part of a perception check? -a request for clarification about how to interpret the behavior -a judgment of what the other person meant by his/her behavior -a description of the other person's behavior -two possible interpretations of the behavior
a judgment of what the other person meant by his/her behavior
Equivocation means that
a statement has two possible meanings.
Which of these is NOT an influence on emotional expression? -age -culture -personality -gender
age
Which of these goals are the same for both mediated communication and face-to-face communication? -all of them are goals of both -identity goals -social goals -practical goals
all of them are goals of both
Which of these sources of information would have the highest warranting value for information about Person A? -An article about Person A written for a newspaper or magazine -Person A's blog -Another person's Facebook post about Person A -Person A's Facebook post
an article about Person A written for a newspaper or magazine
A distorted self-evaluation can be caused by many things. Which of these is NOT one of them? -social expectations -obsolete information -perfectionism -an honest self-appraisal
an honest self-appraisal
Which of these is NOT part of a self-fulfilling prophecy? -our original expectation is reinforced -our expectation of what will occur -behavior designed to change our expectation -behavior according to our expectation
behavior designed to change our expectation
A common tendency in perception is to
cling to first impressions
The ability to construct a variety of frameworks for viewing an issue is called
cognitive complexity
Communication competence is defined as
communicating effectively and appropriately
Communication in a dyad would be
communication between two people.
The temptation to post things through social media that we would not normally say to someone face-to-face is called
disinhibition
The process of transferring emotions from one person to another is called
emotional contagion
The ability to experience the world from another person's point of view is called
empathy
Statements that can be interpreted in more than one way are called
equivocation
The belief that your own culture is superior to other cultures is called
ethnocentrism
A "you" statement
expresses a judgment of the other person.
The fallacy of helplessness is the belief that
forces beyond our control determine satisfaction in life
Self-serving bias means that we tend to judge ourselves more ______________ than we do others.
generously
Instrumental goals are defined as
getting others to do what we want
Hyperpersonal communication refers to
giving more information about ourselves in social media than we would face-to-face.
Which of these is NOT a feature that distinguishes communication in highly interpersonal relationships? -intrinsic rewards -uniqueness -honesty -interdependence
honesty
Which of these is NOT an alternative to self-disclosure? -hinting -lying -honesty -silence
honesty
The use of different communication strategies to influence how other people perceive you is called
impression management
Semantic noise consists of
inability to understand words used in the message.
The fallacy of should occurs when people
insist that the world behave the way they want it to.
"We" language implies that what is being discussed
is the concern and responsibility of both the speaker and the listener
The Social Penetration Model looks at disclosure according to
its breadth and depth
In perception, we have a tendency to assume that other people are
just like us
____________ cultures generally use language to express thoughts, feelings, and ideas as directly as possible. ____________ cultures use language to maintain social harmony.
low-context; high-context
In the negotiating step of the perception process, we
make sure others share our interpretation of our perception
Which of these activities is really just fun and harmless? -none of these -cyberbullying -online surveillance -cyberstalking
none of these
In order to minimize debilitating emotions, you should
note the activating event
Communication within a church, school, business, etc. is called
organizational communication
The fallacy of approval is the belief that
other people must always approve of you.
Fact-opinion confusion results when
people state their beliefs as though they are verifiable facts.
The person you believe yourself to be in moments of honest self-examination is your
perceived self
Mediated communication often leaves a __________ record.
permanent
In Maslow's Hierarchy of Needs, which of these is the most basic?
physical
Theorists say that ____________ may be the single most important source of life satisfaction and emotional well-being in every culture.
positive relationships
The way you want to appear to others is your
presenting self
Which of these is NOT a source of debilitative emotions? -reappraisal -emotional memory -physiology -self-talk
reappraisal
____________________ means to rethink the meaning of emotionally charged events to alter their emotional impact.
reappraisal
Mirroring the judgments of those around you is called
reflected appraisal
The four stages in the perception process are: ______________; organizing; interpreting; and negotiating.
selecting
In Maslow's Hierarchy of Needs, which of these cannot be addressed until all the other needs are met?
self-actualization
Which of these is NOT a physiological influence on perception? -age -self-concept -hunger -health
self-concept
The part of the self-concept that involves evaluations of self-worth is our
self-esteem
Communication with 3 to 12 people is called
small group communication
Evaluating ourselves in terms of how we compare with others is called
social comparison
Mediated communication is communication through
some type of media
Managers said that these two things are the most important factors in helping college students find jobs.
speaking and listening effectively
Exaggerated generalizations associated with a categorizing system are called
stereotypes
Our self-concept is
subjective
Which of these is NOT a benefit of mediated communication? -sustaining and enriching relationships -superficial relationships -More relational opportunities -social support
superficial relationships
Words are
symbols that have no meaning in themselves.
"It" statements avoid
taking responsibility for ownership of a message
Which of these is NOT an example of social media? -Twitter -Facebook -Instagram -telephone
telephone
Which of these methods of communication would most likely be synchronous? -facebook post -telephone voice call -text/SMS message -email
telephone voice call
A static evaluation implies
that people are consistent or unchanging.
Emotional intelligence is
the ability to understand and manage one's own emotions and to be sensitive to others' feelings.
In a "but" statement,
the first part of the statement is canceled by the second part.
The tendency to form an overall positive impression of a person on the basis of one positive characteristic is known as
the halo effect
The Channel in the communication process is
the means by which the messages travels from the source to the receiver.
Feedback in the communication process is
the message sent from the receiver to the source.
Syntactic rules govern
the way symbols (words) can be arranged.
Our sense of identity comes from
the way we interact with other people
When Emperor Frederick II conducted an experiment to see what language babies would speak if no one ever spoke to them, what happened to the babies?
they died
The "blind" section of the Johari Window refers to
things others know about you, but you don't know about yourself
The "hidden" section of the Johari Window refers to
things you know about yourself, but others don't know
Psychological noise consists of
thoughts which distract us from paying attention to the message.
Transactional communication isn't something we do ____ others; rather, it is an activity we do _____ them.
to / with
A dyad is made up of
two people
Self-disclosure is
voluntarily sharing personal information about yourself that others would not know if you did not tell them.
Pragmatic rules of language tell us
what uses and interpretations of a message are appropriate
