Interpersonal Communication Final (Exam 2 Q's)

Speaking in a way that emphasizes differences is the strategy of?

divergence

Samuel values harmony in his in-group and is also inclined to hide his negative emotions about outsiders. Samuel is most likely from which of the following countries?

India

People who are ______ oriented are much more aware of their emotional states

affectively

Jessica notices that her partner, Jamie, is uncharacteristically quiet during dinner. Despite their long history as a couple, she does not know how to interpret this silence due to which characteristic of nonverbal communication?

ambiguity

______ language consists of words and phrases that have more than one commonly accepted definition

ambiguous

Jason tends to withhold judgment until he hears everything a person has said, and he considers all sides of an issue before responding. Jason a(n) ___________ listener?

analytical

Whereas hearing is a physiological process, __________, the second step in the process, is a psychological one?

attending

Emotional intelligence involves which of the following abilities?

being sensitive to the feelings of others

Akira arrived at the office in a foul mood, but after spending his morning in teamwork with a group of upbeat colleagues, he cheered up considerable due to _______?

emotional contagion

Restricting emotional expression is an important part of _________?

emotional labor

"Bossy" and "authoritative" are examples of _________ language?

evaluative

Nonverbal messages are best at communicating?

feelings

When retelling the original message, which style of listening presents a distorted version of it?

filling in the gaps

Debilitative emotions can be distinguished from facilitative emotions by their ____?

high intensity and extended duration

We often choose-understandably and sometimes wisely-to listen mindlessly rather than mindfully due to which barrier to listening?

information overload

Jessica is a poor student and tunes out whenever her friends discuss their good grades. Jessica is a(n) __________?

insulated listener

To describe your emotional state as terrified, rather than anxious, illustrates a different degree of _________?

intensity

We have a lot of "spare time" to spend with our minds while someone is talking due to which barrier of listening?

rapid thought

It's difficult to talk to Kathleen about her plans after graduation as she essentially has none. So when the topic comes up she becomes testy and views comments or suggestions as personal criticism. Kathleen is exhibiting which style of listening?

defensive listening

Which of the following statements is an example of a disclaimer

"I don't mean to sound critical, but he is not doing his fair share of teamwork"

Madison is unhappy with what she feels is her roommate's insufficient commitment to household chores like vacuuming and kitchen clean-up. Her roommate, Karen, doesn't perceive a problem, however. What type of language should Madison use when broaching this topic with her?

"I" language

College student spend _________ percent of their comunication time listening

55

One early study claimed that ___________ percent of the emotional impact of a message comes from a nonverbal source?

93

Which assertion is true about mindless listening?

it frees us to focus our minds on messages that require our careful attention

The idea of 'fat talk' illustrates the influence of ______________ on our perception of things, others, and ourselves?

language

The Sapir-Whorf hypothesis is associated with _________?

linguistic relativity

Isa listens carefully to her friend Zoey explain why she wants to drop out of college. She understands her position clearly, but Isa tells Zoey that she disagrees with her decision. This exchange illustrates a high degree of ____________.

listening fidelity

The Ogden and Richards "triangle of meaning" demonstrates which of the following principles?

meanings are in people, not words

A liar's true feelings are sometimes displayed in brief, unconscious displays called?

microexpressions

Sans has the same meaning in French as in English but is pronounced differently due to ____________ rules.

phonological

Increased heartbeat, blood pressure, and adrenaline secretions are all part of which emotional component?

physiological changes

When her professor hands back her term paper and says, "Meet me in my office after class. We need to talk," Dahlia's stomach lurches, a reaction influenced by which rule of language?

pragmatic

When your boss says "let's get together tomorrow," it means something different than when your romantic partner says the same thing. This is due to _________ rules of language?

pragmatic

Looking out from the podium at a sea of blank faces, Lily fears her topic is of no interest to anyone. Then she tells herself not to despair because once she starts speaking she will soon captivate her audience with her presentation on fly fishing. This is an example of ____________.

reappraisal

Monitoring physiological changes, nonverbal behaviors, thoughts, and verbal messages are all way of helping you?

recognize your feelings

We agree that horses are animals and houses are buildings due to which rule of language?

semantic

It has been several days since Jenna has heard from her sister, Kerry, who is traveling alone in Asia and promised to keep in touch. When Kerry finally finds time to give Jenna a call, how should Jenna respond?

share her multiple emotions

Which of the following statements is on the lowest level of abstraction for a person who is considerate?

she calls me on fridays before she goes shopping to see if I need anything

Nonverbal messages serve both practical and ______ functions?

social

Statement A: "Man bites dog." Statement B: "Dog bites man." Statements A and B consist of the same words but have different meanings due to which rule of language?

syntactic

Who is most likely to have developed a parasocial relationship?

terell, who has seen every episode of the TV show Empire twice

Which of these examples illustrates the impact of nonverbal communication?

the face-to-face comment "nice haircut" delivered sarcastically

Jean-Paul is a bilingual Canadian. When asked about his summer vacation, his description in French is more romantic and emotional than his description of the same activities in English. Which communication concept would help explain this difference?

the sapir-whorf hypothesis

To say you are "annoyed" when you are actually "furious" is an instance of __________?

understatement

Which assertion is true about culture and emotion?

whereas individualists are quite frank about expressing negative emotions toward outsiders, collectivists are more likely to hide emotions such as disliking