interpersonal skills

What are "I" messages?

A way of expressing our thought and emotions about a specific experience.

understand why communication fails.

Communication is rarely perfect and can fail for a number of reasons.

when was "I" message introduced?

In the 1970's.

Why is it important to learn interpersonal skills?

It helps you become more successful in both your personal and professional life.

beyond "i" messages

It is important to remember that communication is more than words we speak.

Interpersonal Skills

Life Skills we use everyday to communicate and interact with other people.

Conclusion

People have been miscommunicating for years.

Why do employers seek to hire staff with strong interpersonal skills?

They want people who will work well in a team and be able to communicate effectively with colleagues.

seeking conclusions.

consider how you would feel in a similar circumstances and be wiling to compromise.

List of interpersonal skills include:

verbal and non-verbal communication, listening skills, negotiation, problem solving, decision making, assertiveness.