Intro B ch 10

job enrichment strategies to assign work so workers?

Complete an identifiable task Responsible for successful achievement of a task.

Theory, the basis for management by objectives developed by Peter Ducker in 1960.

Goal Setting

According to Herzberg, hygiene (maintenance) factors at work would include?

Good work conditions job security

tendency of people to behave differently when being study.

Hawthorne Effect

According to Herzberg, amount the top 5 factors of motivation at work

Sense of achievement recognition for a job

Responsibilities of manager implementing MBO?

Setting goals Rewarding employees accomplishments

The Extent to which the job demands different skills

Skill variety

Did you agree to wish the job requires doing a test from beginning to end

Task identy

Characteristics of job enrichment?

Task significance skill variety Task identity

Frederick Taylor wrote

The Principles of Scientific Management

Assumptions by Theory X

people are motivated to avoid punishment. people must be Control and forced to work. people prefer to avoid work

Taylor's basic elements of scientific method?

Method Rules of work Time

Peter Ducker developed MBO because?

Employees need to motivate themselves. Management can only thwart employees motivation.

Job —— is a form of job enrichment that involves combining task into one challenging and interesting assignment.

Enlargement

Vroom's Expectancy Theory

This theory states that people will behave based on what they expect as a result of their behavior. In other words, people will work in relation to the expected reward.

List the steps a manager should take to implement Expectancy Theory?

Determine rewards valued. Determine employees desired performance standard. Ensure that performance standards are attainable. Be certain employees consider the reward adequate. Guarantee rewards tied to performance.

Theory that states that individuals will not put forth effort without first evaluating their ability to perform the task and they value their place on their reward

Expectancy

Ouchi's Theory elements in type A

Individual decision making Rapid promotion

Vroom's Expectancy Theory, an employee ask?

Is the reward worth the effort. Can I accomplish the task. If accomplishing the task, what is the reward.

motivation strategy that focuses on motivating the workers through the design of the job itself is called job?

Job enrichment

According to Herzberg, _____ another name of hygiene factor?

Maintenance factor

What is the purpose of management by objectives

Monitor results of implementing goals. To reward the accomplishments of organization goals. To engage all levels of the organization in goal setting and implementation.

Creating an upbeat relax company culture help small businesses —— their workers instead of using monetary incentive?

Motivate

Maslow's theory states that once needs are met they?

No longer motivate

Taylor's scientific management became the dominant strategy for improving——— in the early 21th century?

Productivity

employee involvement and group membership were two of the reasons employees gave as the reason for increased ———- during the Hawthorne study.

Productivity

Maslow's Hierarchy

Psychology- food Safety-Job security Social-group Esteem- recognition Self actualización- feeling potential

The study that asked workers to rank non related factors on motivation was directed by?

Frederick Herzberg

Theory Y Assumptions

- Employees like to work - Employees are creative, and seek responsibility - Employees can exercise self-direction and self-control

Type A & J by Ouchi's

A. Individual responsibility explicit control J.consensual decisión making Implicit control

The degree of freedom or discretion in scheduling work and determining procedures

Autonomy

based on expectancy theory

Can I accomplish the task

Vroom, question

Can I do this? Will I be rewarded, and do I like the reward.

The absence of certain factors from the job environment will cause?

Dissatisfaction

Herzberg found that the job related factors that motivated workers are?

Recognition Sense of achievement Working conditions

Job —— involves moving workers from one task to the next.

Rotation

Taylor's scientific method?

Rules of work time method

Maslow's hierarchy of needs.

Safety psychological social

Taylor's method of studying workers to do things more efficiently and then teaching people

Scientific management

The management by Objective system is most effective in —— situations that allow long range planning?

Stable

Studies of the task performed in a job and the —— needed for each is time motion study.

Time

The elements of scientific management include.

Time rules of work method