Intro To Communications

Which two concepts seem most closely related? Select one: a. egocentrism and personal bias b. defensiveness and self-focus c. experiential superiority and defensiveness d. personal bias and defensiveness

A

Wisdom, freedom, and security are all examples of Select one: a. values. b. attitudes. c. inferences. d. beliefs.

A

The preliminary organization for your outline is planned with the Select one: a. sentence outline. b. rough draft. c. key-word outline. d. transition outline.

B

The sleeper effect refers to the speech Select one: a. being so boring that people in the audience fell asleep. b. having a delayed message impact because of the separation of speaker from message over time. c. being so boring that it caused the speaker to lose interest in the speech even while giving it. d. being an unexpected success at the time it is given.

B

When other members of a group admire and respect a person, that person has Select one: a. reward power. b. punishment power. c. referent power. d. expert power.

C

Which of the following is an example of a physical distraction to listening? Select one: a. "I didn't know what he said because I was so worried about what the kids were doing in my absence." b. "Are you kidding? All I could think about was my vacation that starts tomorrow." c. "The two people talking in the row ahead of me kept me from catching very much of his lecture." d. "I could not pay attention to anything she said after she mentioned feminist theory."

C

Which of the following is an implicit characteristic of group members? Select one: a. age b. race c. individuals' worldviews d. personal artifacts

C

Which of the following is most likely an example of a primary group? Select one: a. a group of workers solving a problem b. a group of students preparing a presentation c. a group of women playing cards d. a group of workers building a house

C

According to William Schultz, three interpersonal needs that are satisfied through interaction with others are Select one: a. inclusion, affection, and control. b. physical well-being, safety, and security. c. inclusion, self-actualization, and socialization. d. esteem, affection, and control.

A

Children with higher levels of language development are more likely to Select one: a. have more efficient working memory. b. have less efficient working memory. c. develop better hearing skills. d. develop less effective hearing skills.

A

College students spend approximately what proportion of their time listening to others and the mass media? Select one: a. 50 percent b. 25 percent c. 75 percent d. 65 percent

A

Grayson doesn't talk about his parents' divorce with his girlfriend because it is still a painful subject to discuss. What factor affecting self-disclosure can be identified here? Select one: a. Disclosure might be avoided for a variety of reasons. b. Disclosure tends to be reciprocal. c. Disclosure helps build relationships. d. Relational satisfaction and disclosure are curvilinearly related.

A

In public speaking, which of the following are you NOT expected to adapt to the audience? Select one: a. your own personal position on the issue b. your message, the content of your speech c. your nonverbal codes d. your immediate and long-range purpose

A

In terms of presenting intercultural persuasive messages, which of the following is NOT true? Select one: a. You should abandon the norms with which you are familiar and rely solely on American norms. b. If you're from a high-context culture, you might prefer to be less direct. c. If you're from a highly individualistic culture, you might advance your own opinion without thinking of other viewpoints. d. You need to blend some of your cultural norms with the persuasive norms of American culture.

A

Leslie really likes coffee-flavored ice cream. This would be an example of Select one: a. an attitude. b. a value. c. a belief. d. a characteristic.

A

Listening that is considered active and involves understanding the perspective of another person is called: Select one: a. empathic listening b. verbal listening c. assessment listening d. perception checking e. critical listening

A

Perception checking is a skill that helps us Select one: a. understand another person and his or her message more accurately. b. view everyone as equals. c. compare our behaviors with others' behaviors. d. ignore damaging or harmful information.

A

Personal proof, consisting of expertise and authority, is also known as Select one: a. ethos. b. pathos. c. logos. d. togos.

A

The phrases "This will be on your quiz Friday" and "The second type of listening is..." are examples of Select one: a. lecture cues. b. nonverbal cues. c. schema. d. ethical listening behaviors.

A

The statement "I don't care; whatever you want to do is fine with me" is most likely to be uttered by a Select one: a. laissez-faire leader. b. democratic leader. c. autocratic leader. d. emergent leader.

A

Upon walking into a crowded bar on a Friday night, Daniel begins to get uncomfortable because it is so crowded. There are many people very close to him and some even bumping into him as they pass. These people are in Daniel's Select one: a. intimate space. b. personal space. c. social space. d. public space.

A

When selecting a topic, if you think about what particular issue currently bothers you, you are Select one: a. surveying your interest. b. assessing your knowledge of the topic. c. conducting a questionnaire. d. evaluating your commitment to the topic.

A

Which of the following activities does NOT occur in perception? Select one: a. exploration b. interpretation c. organization d. selection

A

Which of the following does NOT mean that "words are arbitrary"? Select one: a. Words have inherent meaning. b. Words are created by people. c. The meaning of words is decided by listeners. d. Things are named by people.

A

Which of the following is NOT a purpose of an informative speech? Select one: a. to change the minds of the audience members about an issue or idea b. to increase what an audience knows about something c. to improve an audience's understanding of how to use something d. to clarify an audience's ideas about something

A

Which of the following is NOT an effective means of using verbal communication when listening? Select one: a. Use evaluative, nondescriptive comments. b. Ask questions. c. Provide affirmative and affirming statements. d. Vary verbal responses.

A

Which of the following is NOT meant by the term information overload? Select one: a. the number of words per minute b. material too complex to understand easily c. more material than the audience can absorb d. using mathematical symbols or undefined words the audience does not understand

A

Which of the following is NOT one of the three stages in interpersonal relationships? Select one: a. social penetration b. relational development c. relational deterioration d. relational maintenance

A

Which of the following is a reason people terminate relationships? Select one: a. aggressiveness b. compliance-gaining c. personal idioms d. behavioral flexibility

A

Which of the following is the best example of selective attention? Select one: a. She immediately spotted the guy with the earring who looked so much like someone she had known before. b. They agreed with each other because they both liked the idea of government ownership of basic industry. c. He was an expert "body man" in a chop shop; she was a hair stylist in the low-rent district. d. They fought constantly over how the children should be disciplined.

A

Which of the following was NOT cited in the text as one of the special skills of informative speaking? Select one: a. changing people's future actions b. defining what a concept is c. describing how something is d. narrating or telling a story

A

Which of the following would NOT be an example of an identity factor that affects perception? Select one: a. mental distractions such as daydreaming b. a transgender identity c. a background in Roman Catholicism d. a woman who weighs ninety-seven pounds

A

"The ability to alter behavior in order to adapt to new situations and to relate in new ways when necessary" is a definition of Select one: a. androgyny. b. behavioral flexibility. c. passages. d. complementary relationships.

B

"You need to remember this because it will be on the quiz." What type of lecture cue is this statement? Select one: a. semantic b. importance c. nonverbal d. organizational

B

A person who gets so involved in the particulars that she misses the main point is demonstrating an example of a Select one: a. semantic distraction. b. factual distraction. c. mental distraction. d. physical distraction.

B

A relationship in which the two people are very similar is called Select one: a. a complementary relationship. b. a symmetrical relationship. c. a cost-benefit relationship. d. an independent relationship.

B

A rhetorical question is a question Select one: a. that has no answer. b. for which no answer is expected. c. that the speaker will answer after the speech. d. that appears in the transitions of the speech.

B

According to research cited in your textbook concerning group size, how many people should be in a small group to increase the likelihood that it will be a productive group? Select one: a. 1 or 2 b. 3 or 4 c. 5 or 6 d. 7 or 8

B

Dante was walking across campus in a hurry. On the way he saw his friend Aarav, who he hadn't seen in quite some time. Dante stopped and told Aarav his cell phone number and told him to call him later. Just a few seconds after Dante left, Aarav already had forgotten the number. This would be because the information only went as far as Aarav's Select one: a. schema. b. short-term memory. c. long-term memory. d. automatic attention.

B

Dialogic communication is best described as Select one: a. persuasion. b. discussion. c. transmission. d. failure.

B

Enunciation is a delivery term that means Select one: a. pitch and pronunciation. b. pronunciation and articulation. c. articulation and pitch. d. pitch and pauses.

B

Good movement is Select one: a. any movement. b. appropriate and purposeful. c. movement during the main points only. d. pacing like a "caged lion."

B

Iakopa is good at writing and understanding literature; Marian is a whiz at math and statistics; together they make a great pair. The concept of friendship illustrated here is Select one: a. symmetry. b. complementarity. c. responsiveness. d. proximity.

B

In reducing communication apprehension, which approach trains you to associate public speaking with positive thoughts? Select one: a. visualization b. relaxation c. skills d. self-managed

B

Nadine was giving a speech at the main intersection of campus, trying to get students to vote for her candidate for state senate. Her speech was very passionate and emotional. What type of arguments might she have been using? Select one: a. logos b. pathos c. ethos d. togos

B

Paraphrasing is the act of Select one: a. repeating what you think you heard. b. repeating what you think you heard in your own words. c. reporting what you think you heard in the same words you think you heard. d. responding to what you think you heard with a creative interpretation of what you think you heard.

B

Rashi and Anita marry because they are of the same cultural background. This is most likely what type of relationship? Select one: a. asymmetrical b. symmetrical c. co-cultural d. ethnocentric

B

Rosa and Mike are out on a date. During the course of conversation, Mike tells Rosa that his parents recently got divorced. After hearing this, Rosa feels compelled to tell Mike that her parents were divorced when she was very young. What factor affecting self-disclosure can be identified here? Select one: a. Disclosure might be avoided for a variety of reasons. b. Disclosure tends to be reciprocal. c. Disclosure helps build relationships. d. Relational satisfaction and disclosure are curvilinearly related.

B

The list of sources used in your presentation is called Select one: a. an internal citation. b. a reference list. c. the parallel form. d. a signpost.

B

The opposite of defensive communication is Select one: a. descriptive communication. b. supportive communication. c. provisional communication. d. neutral communication.

B

When you analyze the speaker and the situation to make judgments about the message presented, you are engaging in Select one: a. active listening. b. critical thinking. c. second-person observation. d. long-term memory.

B

When you answer a question in class, you are using which mode of delivery? Select one: a. manuscript speech b. impromptu speech c. extemporaneous speech d. memorized speech

B

When you paraphrase the speaker's message and intent, ask questions, or invite corrections, you are Select one: a. encountering a barrier to listening. b. checking your understanding or perception of the speaker. c. engaging in listening for enjoyment. d. employing nonverbal listening behaviors.

B

Which of the following examples best depicts the denotative meaning of a word? Select one: a. Abortion is the murder of a fetus. b. Abortion is the termination of a pregnancy in the first trimester. c. Abortion is the last-ditch birth control. d. Abortion is the death of a human soul.

B

Which of the following is NOT required for individual brainstorming? Select one: a. Give yourself a limited amount of time. b. Critically evaluate every choice before listing them. c. Select items that have the most appeal to you. d. Select items that have the most appeal to your audience.

B

Which of the following is a good example of a complementary relationship? Select one: a. She likes him a lot, but he doesn't think much of her. b. She is shy, and he likes to speak for both of them. c. She and he are both good at math, so together they do the family budget. d. She and he like food, so they both enjoy every meal.

B

Which of the following is an example of hearing rather than listening? Select one: a. He heard what she said and responded with an appropriate answer. b. The sound of firecrackers filled the nighttime air. c. He heard the sound outside and decided that the noise must have been a car accident. d. She heard his cry for help and reacted by immediately calling the rescue squad.

B

Which of the following reasons is NOT given in your text for why you should study small-group communication? Select one: a. Groups are everywhere. b. It is more fun to do things with a group of people rather than as an individual. c. Small groups are a means of participating in the democratic process. d. Groups meet needs that people cannot meet as individuals.

B

Which of the following statements about active listening is FALSE? Select one: a. Active listening is "involved listening with a purpose." b. Active listening and empathic listening are exactly the same thing. c. Active listening is characterized by movement, change, and responsiveness on the part of the listener. d. Active listening implies feedback to the speaker.

B

Which of the following statements about inductive arguments is FALSE? Select one: a. Inductive arguments include a number of specific instances. b. Inductive arguments include a major and minor premise. c. Inductive arguments result in a generalization. d. Inductive arguments require an inference.

B

Which type of need can only be fulfilled through interpersonal interaction? Select one: a. safety b. affection c. security d. information

B

Which type of nonverbal communication occurs when you send the same message both verbally and nonverbally? Select one: a. repeating b. emphasizing c. complimenting d. substituting

B

With whom are you most likely to stand the closest? Select one: a. a state senator from another state b. a person of the same race c. a person who is obviously physically handicapped d. a stranger

B

An informative speech does NOT have to be Select one: a. meaningful. b. interesting. c. entertaining. d. significant.

C

Approximately what percentage of workers report in polls that their time spent working in meetings could be more productive? Select one: a. 35% b. 55% c. 75% d. 95%

C

Empathic listening differs from active listening in that Select one: a. active listening is one kind of empathic listening. b. active and empathic listening are both purposeful. c. empathic listening adds the goal of understanding. d. empathic listening invites more feedback.

C

If you obtained information for your speech from several websites and failed to cite how much information came from those sources, you are engaging in Select one: a. trustworthiness. b. dynamism. c. incremental plagiarism. d. internal references.

C

In which stage of how friends develop do people think of themselves as friends and begin to establish their own private ways of interacting? Select one: a. role-limited interaction b. friendly relations c. nascent friendship d. stabilized friendship

C

Relationships in which the two people are not romantically involved but have a sexual relationship are called Select one: a. nascent friends. b. stabilized friendships. c. friends with benefits. d. diminished friendships.

C

Swetha gave his persuasive speech on why you run a West Coast football offense to his general population speech class. Raymond likely didn't do which part of speech preparation? Select one: a. outlining b. research c. demographic analysis d. value analysis

C

Three basic interpersonal needs that are satisfied through interaction with others, according to psychologist William Schutz, are: Select one: a. wants, needs and perceptions b. analysis, reasoning and assessment c. need for inclusion, affection and control d. assessment, control and analysis e. control, evaluation and assessment

C

Tinnitus is something that would be most likely to affect your Select one: a. nonverbal gestures. b. listening. c. hearing. d. speaking.

C

What is one strategy for appropriate self-disclosure in interpersonal relationships? Select one: a. Gradually decrease disclosure as your relationship develops. b. Disclose all information, even if it might cause you personal harm. c. Reveal information to others as they reveal information to you. d. Remember that disclosure is the same across all cultures.

C

Which of the following is most likely an example of an assigned group? Select one: a. a group of students studying for an exam b. a group of friends at a party c. a group of students asked by their resident advisor to repaint the cafeteria d. a group of students practicing for basketball tryouts

C

Which of the following would NOT be considered a leader according to definitions presented in the text? Select one: a. a person who influences the behavior and attitudes of others through communication b. someone who becomes an informal leader by exerting influence toward achievement of a group's goal but who does not hold the formal position or role of a leader c. one member persuading another to sabotage a group goal d. a chair or facilitator who has been appointed or elected to their position

C

Which relational dialectic involves tensions surrounding the need for consistency in a relationship as well as "newness and novelty"? Select one: a. integration and separation b. expression and privacy c. stability and change d. old and new

C

Which testimonial evidence best meets the criteria for evaluating such evidence? Select one: a. A highly reputable chemist provides testimony about the reasons why Christians should trust in Christ. b. An Army officer testifies about what he heard from others about the presence of MIAs in Cambodia. c. A cafeteria worker, a student, testifies about conditions in the cafeteria kitchen. d. A university president tells parents why his university is the best choice for their child.

C

n which of the following surveys should you place the most trust? Select one: a. a survey by a large oil company that shows its product is better than that of other companies b. a telephone survey by a weekly newspaper that indicates prison reform is necessary c. a university study by known sociologists that concludes welfare payments are insufficient d. a woman's magazine survey that questions its subscribers about drug use by housewives

C

A skill in critical listening which you perceive the speaker as competent and trustworthy is referred to as: Select one: a. second-person observation b. first-person observation c. source perception d. source credibility e. verbal reasoning

D

Americans have a cultural bias that favors which leadership style described in the book? Select one: a. autocratic leadership b. laissez-faire leadership c. republican leadership d. democratic leadership

D

Establishing a shared future trajectory—showing that we can all do something together for the betterment of others—is a way of establishing which dimension of source credibility? Select one: a. knowledge b. goodwill c. dynamism d. common ground

D

In relationships, formalized patterns of actions or words that are followed regularly and are indicators of relational uniqueness are called Select one: a. personal idioms. b. relational dialectics. c. uncertainty reducers. d. rituals.

D

Jasmine is giving her persuasive speech on patronizing local clothing outlets rather than going to the mall. In her speech, she has quotations from two of her friends about the benefits of shopping at local stores. What type of evidence is this? Select one: a. statistical b. narrative c. survey d. testimony

D

One of the suggestions for being a better listener in the workplace is to "plan for nuggets." The strategy recommended for doing this involves Select one: a. being empathetic when listening to others. b. asking others to provide you with feedback. c. considering the source of the message. d. using a separate column in your notes.

D

Pria's boyfriend Leonard doesn't tell her about his family anymore. This makes her upset with their relationship. What factor affecting self-disclosure can be identified here? Select one: a. Disclosure might be avoided for a variety of reasons. b. Disclosure tends to be reciprocal. c. Disclosure helps build relationships. d. Relational satisfaction and disclosure are curvilinearly related.

D

The ability to listen to, mentally process, and recall lecture information is called: Select one: a. assessment listening b. dyadic communication c. message appeal d. lecture listening e. information literacy

D

The great Tennessee basketball coach Pat Summit is able to win so often because her team understands what the opponent is trying to do on offense and defense. Pat Summit is a master at knowing what types of plays the other team is going to run during the game. What type of power might she possess? Select one: a. reward power b. punishment power c. referent power d. expert power

D

Which association is NOT part of the textbook definition of interpersonal relationships? Select one: a. one between two or more people who are interdependent b. one between two or more people who have interacted for some period of time c. one between two or more people who use some consistent patterns of interaction d. one between two or more people who exhibit affection toward each other

D

Which of the following best exhibits critical thinking? Select one: a. You are able to memorize what you hear. b. You are able to recall most of what you listen to. c. You are able to interpret what you hear and apply it to other knowledge. d. You are able to use what you know to apply standards to what you hear and decide the merits of the message.

D

Which of the following comments provides the best example of extrinsic motivation? Select one: a. "Because I have always wanted to be a priest, I study hardest in my philosophy and rhetoric classes." b. "I work because I love to work and cannot imagine being any different." c. "I had children—well, had children more or less by accident, not because I planned for it or anything." d. "Because my employer said our raises would be based on it, I am increasing my number of contract reports."

D

Which of the following does NOT accurately describe what we mean when we say that language is personal? Select one: a. We each have different vocabularies. b. We develop our own expressions to describe our own reality. c. We have different levels of experience that limit or expand our capacity to communicate ideas and things. d. We each have developed language without the influence of our age, gender, or personality.

D

Which of the following findings is true of the relationship between dress and personality? Select one: a. People who dress with comfort in mind tend to be low in self-control and introverted. b. People who dress in a decorative style tend to be unsociable and intellectual. c. People who are conformist in dress are expressive, dominant, and unrestrained in social situations. d. People who conform to current styles seek to be accepted and liked.

D

Which of the following is NOT a defining characteristic of a small group according to the textbook? Select one: a. Behavior of the group is based on norms, values, and procedures accepted by members of the group. b. Each person in the group has a sense of belonging or membership. c. Each person's success is contingent upon the success of the group in achieving its goal. d. All of the communication interaction in the group is oral, verbal communication.

D

Which of the following is NOT a principle of outlining as described in this chapter on organization? Select one: a. The outline should consist of single units of information. b. The outline should be an abstract of the speech you will deliver. c. The outline should indicate the degree of importance of each idea to be presented. d. The outline should contain a mixture of sentences, phrases, and words.

D

Which of the following is NOT a type of interpersonal influence of power? Select one: a. reward b. punishment c. expert d. pride

D

Which of the following is NOT an aspect of the delivery concept vocal variety? Select one: a. voice quality b. intonation patterns c. pitch inflections d. correct articulation

D

Which of the following is NOT one of the four bodily aspects of speech delivery? Select one: a. gestures b. eye contact c. movement d. vocal variety

D

Which of the following is a limitation of short-term memory? Select one: a. automatic attention b. inability to access schema c. lack of stimulus cues from working memory d. can only hold five to nine "bits" of information on average

D

Which of the following is a logical proof? Select one: a. You should recycle because it is good for your soul. b. You should attend a bystander intervention workshop because the Women's Center Director is presenting. c. You should study public speaking because the faculty has made the course a requirement. d. You should use Ivory soap because it is inexpensive, antibacterial, safe, and effective.

D

Which of the following is an example of a purpose/thesis for an inspirational/motivational speech? Select one: a. This afternoon I will show you how you can mix three common household products to create your own antiseptic. b. Today I will ask you to remember three steps you can take to avoid identity theft. c. After hearing this information, you should be eager to help take steps to change the grading system on our campus. d. Our goal tonight is to honor the sacrifice made by students serving in the armed forces.

D

Which of the following is essential to demonstrating active listening? Select one: a. Lean back in your chair. b. Keep a tense body posture. c. Sit without crossing your arms or legs. d. Sit or stand so you are directly facing the speaker.

D

Which of the following is more of a long-range goal than an immediate purpose? Select one: a. The audience should remember the three main points. b. The audience should be able to state the main contents of a standard first aid kit. c. The audience should be able to demonstrate how to change a diaper without hurting the child. d. The audience should read Gore's book on the environment to increase their knowledge.

D

Which of the following is not necessarily part of the process of listening? Select one: a. The stimuli are picked up by the ear. b. The nerves transmit sensations to the brain. c. The brain assigns meanings to the stimuli. d. The receiver responds with a return message.

D

Which of the following is true about men's listening behaviors as compared to women's listening behaviors? Select one: a. Women interrupt more often. b. Men like more complex information that requires careful evaluation. c. Women like short, concise communication. d. Men listen in order to take action and solve problems.

D

Which of the following statements about deductive arguments is FALSE? Select one: a. Deductive arguments result in a conclusion. b. Deductive arguments have three parts. c. Deductive arguments often take the form of a syllogism. d. Deductive arguments require an inference.

D

Which of the following statements illustrates a task function statement? Select one: a. "Do whatever you want, I don't care." b. "It doesn't help to call each other names. Let's stick to the issues." c. "I think Tara's point is well made." d. "Let's make a list of what we still need to do."

D

Which of the following would be a good example of self-disclosure? Select one: a. You tell the person you meet that you are nearly six feet tall. b. You tell the person you meet that you are an African American. c. You tell the person you meet that you are getting bald. d. You tell the person that you meet that your parents were originally from Mississippi.

D

Which statement about nonverbal use of space is FALSE? Select one: a. Strangely enough, people tend to stand close together in a large space like an auditorium. b. Strangely enough, people tend to stay farther apart in small places like elevators. c. Middle-class suburbanites in the United States tend to have open backyards, but people in Latin America tend to have walls. d. Americans tend to stand much closer to each other than do people from most other countries.

D