Intro to Nonprofit Management

Which of the following activities are 501(c) 3 nonprofits (i.e., public charities) allowed to engage in by the US Government? A) Make political contributions to candidates or political parties B) Advocate in favor of or against the platform of a particular candidate or political party C) Advocate for a position on specific policy issues D)Support or endorse political candidates E) All of the above

Advocate in favor of or against the platform of a particular candidate or political party

Which of the following philosophies towards marketing and nonprofits focuses on the needs of the customer?

Marketing orientation

According to the lecture for Module 4, what is the most powerful and well-financed lobbying group in the United States? A) National Education Association of the United States B) Pharmaceutical Research & Manufactures of America C) Chamber of Commerce of the United States D) National Rifle Association E) American Medical Association

National Rifle Association

Enhanced loyalty, enhanced performance, differentiation, and reputation insurance are some of the benefits of successful _________________:

branding

Which of the following is an ethical concern when it comes to fundraising?

Accepting gifts from a company that makes products it knows to be harmful

Which two universal values have shaped the nonprofit sector profoundly, based on history and world religions?

Philanthropy and charity

Since 2008, all tax-exempt organizations (excluding churches) with annual gross revenues in excess of this amount of money __________ are required to file IRS Form 990. A) $10,000 B) $30,000 C) $50,000 D) $70,000 E) $90,000

$50,000

What is the key difference between nonprofit organizations that are classified by the Internal Revenue Code as a 501(c)(3) versus a 501(c)(4)?

501(c)(4)'s are allowed to lobby more and engage in political activity more

Under Citizens United v. Federal Elections Commission, which type of nonprofit organization is NOT allowed to engage in "electioneering communications" and make "independent expenditures" in federal and state elections. A) 501 (c) 4 B) 501 (c) 3 C)501 (c) 6 D) 501 (c) 5

501(c)3

There are several factors that differentiate nonprofit organizations from that of business or government. Which of the following factors is NOT considered a distinguishing feature?

A) Competitive markets B) Diverse revenue sources C) Mission-directed D) Charitableness & voluntary resources E) Voluntary governance

When a nonprofit wants to compare their performance against their peer nonprofits they are engaging in _________________.

Benchmarking

One role for nonprofit organizations is to advocate for policy change. This theory points to the importance of policy entrepreneurs, or people that are able to "couple" the streams of problems, politics, and policy. Candy Lightner, the founder of Mothers Against Drunk Driving (MADD) is cited as policy entrepreneur due to her ability to:

Competitive markets

"Obedience to the unenforceable" describes which of the following concepts?

Ethics

What is the predictable order of the service or product life cycle?

Development, introduction, growth, maturity, decline

What lies at the core of ethical behavior for nonprofit administrators?

Duty

When a nonprofit receives income from payment for goods or services they are engaging in which of the following?

Earned income strategies

The Charitable Choice provision of the 1996 welfare reform act encouraged states and counties to:

Establish eligibility for faith-based organizations as contractors for services on the same basis as other organizations

The degree to which those within the organization value doing what is right, just, and fair best describes which of the following?

Ethical culture

A key difference between charity and philanthropy is that charity is about giving to enhance human development over the long run.

False

An ethical culture can happen from outside pressures only.

False

Earned income from commercial ventures is easier than earning income from donations.

False

Public charities are NOT allowed to engage in political activities such as lobbying and advocacy. A) True B) False

False

The theme of the Managing Nonprofit Organizations in a Policy World textbook is to argue that effective nonprofit management does not require a keen understanding of the policy world.

False

_______________ can be measured by the ratio of total revenues to total expenses and total contributions to total expenses.

Fiscal performance

According to the video, The Life and Work of Jane Addams, Addams supported and founded several social programs and organizations. Which of the following did she support?

Hull House, National Association for the Advancement of Colored People (NAACP), Chicago Federation of Settlements, Women's International League for Speech and Freedom - all of above

Which of the following best describes what the order of the evaluation process should look like?

Identifying outcome measures, collecting data, analyzing data, reporting findings and putting findings to use

Nonprofits have four spheres of accountability. Which of the following is NOT considered one of those spheres?

Internal codes of ethics

Which of the following governmental agencies is considered the primary regulator of the nonprofit and voluntary sector? A) Department of Labor B) US Department of Commerce C) Bureau of Economic Analysis D) Internal Revenue Service E) Federal Reserve System

International Revenue Service

A ______________ is a visual and systematic representation of causal relationships, that is, how a program should work from program activities to program outcomes.

Logic model

What economic theory describes when private, for-profit organizations fail to function as efficiently as they should and do not provide collective or public goods?

Market Failure Theory

Which of the following is considered a potential advantage nonprofits have when it comes to ethics?

Nonprofits have moral traditions and core values that align with ethical behavior

Nonprofits have several roles in the political process. Which of the following is NOT considered a political role of these organizations? A) Political Education B)Political Management C)Political Representation D)Political Mobilization

Political Management

What is the typical order of the policy process?

Problem recognition/definition, agenda-setting, policy formulation, adoption of the policy, policy implementation, and evaluation

Process evaluation and social accounting are examples of this method of assessment?

Qualitative

For a marketing plan to be successful, these things need to align:

Research, planning, strategy, and tactics

Which of the following organizations lost 501 (c) 3 status due to its lobbying efforts? A) Sierra Club B) Parent Teachers Association C) National Alliance on Mental Illness D) Center for Lobbying in the Public Interest E) American Association of Retired Persons

Sierra Club

This term can be defined as an emergent collection of disconnected individuals, characterized by informal collective action with a focus on specific political, social, or economic issues. A) US Labor Movement B) US Civil Rights movement C) Social movement D) Policy movement E) Lobbying movement

Social Movement

Of the following types of leadership, which one has been found to have a strong and positive relationship with nonprofit accountability?

Transformational Leadership

For-profit performance evaluation techniques are often inadequate to measure the efficiency of nonprofit performance.

True

Regulation represents the most significant way in which nonprofits are subject to and affected by public policy. A) True B) False

True

Which of the following is another way of describing the nonprofit sector?

Voluntary Sector, Social Sector, Third or Independent Sector, Philanthropic or charitable Sector - All of the above

The act of pleading for or against a cause, as well as supporting a position, point of view, or course of action is considered: A) Advocacy B) Fundraising C) Governing D) Lobbying E) Managing

advocacy

Social change often comes about due to which of the following: A) Political process B) Resource mobilization C) Strain in the system D) Individual discontent E) All of the above

all of the above

The Tax Reform Act of 1969 made major changes to the regulation of nonprofit organizations, particularly to private foundations. Which of the following are provisions of this law? A) Foundations must grant a specified portion of their wealth to charitable work B) Foundations are required to pay a tax on investment income C) Foundations are restricted in their ability to own/control businesses D) Foundations have greater limitations on lobbying and advocacy than 501(c)3 public charities E) All of the above

all of the above

Which of the following is/are a reason(s) why nonprofit marketing messages don't connect?

all of the above A) "Competition" is ignored. B) You have a "silver bullet" marketing strategy, using the same tactic—again and again. C) You see your organization's key messages as inherently desirable. D) Little to no effort is put into target audience research. E) All of the above

When members, staff, board, and clientele do not have a shared moral philosophy, ____________ is/are a useful vehicle through which to identify common values that are important to the organization.

code of ethics

__________ are a valuable tool for ensuring long-term viability of an organization's programs, buildings, and other materials.

endowments

_________________ should always drive the pursuit of revenue sources and determine the revenue strategies selected.

mission

______________ marketing seeks to change behaviors for the benefit of a target audience or society in general.

social

What do you call the process through which an organization identifies how it is different from others and why it warrants the resources needed to accomplish its goals?

positioning

Which of the following is NOT one of the "four P's" of the marketing mix?

preference

Evaluation is a term used in many contexts. Which of the following terms is NOT used interchangeably with evaluation?

public policy

In a ________________, the company pays for the use of its name or logo in connection with the nonprofit's products or events.

sponsorship

Court decisions and government contract compliance requirements provide examples of indirect regulation of the nonprofit and voluntary sector. A) True B) False

true

Foundations are a critical source of funding for the nonprofit sector.

true

Most charities given the 501(c)(3) status are eligible to receive tax-deductible contributions and are exempt from paying federal and state income taxes.

true

Not-for-profit organizations produce a significant and increasing impact on the U.S. economy.

true

One way to define civil society is as ideas, actions, institutions, and organizations that exist outside of the state and the market.

true

The "distinctiveness imperative" argues that nonprofits can maintain their competitive edge with for-profits because they are trustworthy and offer services without a concern about profits.

true

Two forms of policy involvement that foundations often take include public policy shaping activities and civic strengthening activities. A) True B) False

true