ISAM Midterm
In the opening case study, the Samofi Pasteur Company utilized an information system to support ______, resulting in increased innovation and profitability. A. collaboration and teamwork B. sales and marketing C. employee benefit management D. operations and production E. finance and accounting
A
In the U.S., while there are many people that have access to technology and information, there are many that do not. This creates a ______ that leads to unequal opportunities. A. digital divide B. social gap C. hierarchy D. reengineering job loss E. social society
A
It has been shown that one of the best ways to reduce quality problems is to reduce _____________. A. cycle time B. outsourcing C. cost D. the number of departments involved in the business process E. the number of employees involved in the business process
A
What affects approximately 90% of persons who spend 3 or more hours a day at a computer? A. Computer vision syndrome (CVS) B. Repetitive upper spinal strain (RUSS) C. Retinal pixelazation (RP) D. Cognitive dimming E. Retinal socket swelling
A
Which ethical rule below is combined with its proper description? A. The utilitarian principle; assumes values are prioritized in an order and the consequences of various courses of action are understood B. No-free-lunch rule; some actions have extremely high failure costs of very low probability or extremely high failure costs of moderate probability C. Moore's Law; the number of transistors in a dense integrated circuit has doubled approximately every two years. D. Golden Rule; an action is not right for everyone to take, it is not right for anyone E. Immanuel Kant's categorical imperative; placing yourself in the place of others, and thinking of yourself as the object of the decision
A
_____ is a feature of political systems in which laws permit individuals to recover damages done to them by the actions of others. A. Liability B. Responsibility C. Accountability D. Due process E. Compliance
A
Checking for quality and paying creditors would fall within which two functional areas? A. Manufacturing and production, and sales and marketing B. Manufacturing and production, and finance and accounting C. Human resources, and sales and marketing D. Finance and accounting, and human resources E. Manufacturing and production, and human resources
B
The most common type of database is a __________ database. A. SAP B. relational C. normalized D. non-relational E. hierarchical
B
What do most large corporations use to consolidate internal and external data? A. DBMS B. Data warehouse C. Hadoop D. Data mart E. Data consolidator
B
What is emerging as a major business area of innovation that offers a flexible collection of computers on the Internet that can perform tasks previously performed on corporate computers? A. The use of non SQL databases B. Cloud computing C. Android OS D. The use of Web OS E. Grid computing
B
What is social business? A. Using social networking platforms to handle all customer relations B. Using social networking platforms to engage employees, customers, and suppliers C. Identifying customers through the use of social media D. Doing business through a social network only E. Limiting online business activities to social media sites
B
Which of the following statements about the use of offshore outsourcing is FALSE? A. Call center operations are commonly outsourced offshore. B. Innovative new products, services, and systems are commonly outsourced offshore. C. Wage inflation in countries such as China and India for technology-related work has resulted in some IT jobs returning to the United States. D. Offshore outsourcing of system maintenance is commonly done. E. Offshore outsourcing is likely to increase demand domestically for managerial talent and employment in a wide variety of IS positions.
B
Which term refers to the use of social networking to extend a business' collaboration efforts in order to engage and connect better with employees, suppliers, and customers? A. Customer support B. Social business C. Networking D. Web marketing E. Collaboration
B
A(n) _____ is a mechanism that enables the U.S. government to extend consumer protection beyond U.S. borders through private, self-regulating policies that meet U.S. guidelines. A. EU trade agreement B. safe harbor C. opt-in agreement D. copyright E. ethics code
B
For the sale of online used textbooks with many suppliers and low cost to switching to a different supplier, is an example of: A. similar products causing high substitute power. B. suppliers having a lot of power. C. customers having a lot of power. D. new entrants being unable to enter the market. E. rivalry being strong.
C
Many companies have social networks that gather and use information from customers and employees thus creating an important role for the _____ to coordinate the protection of all data. A. chief social officer B. chief security executive C. chief privacy officer D. chief web officer E. chief information officer
C
What are the four elements of critical thinking? A. Identifying the problem; designing a solution; evaluating the solution; and implementing the solution B. Maintaining doubt and suspending judgment, focusing on one perspective, testing alternatives and letting experience guide, and Being aware of organizational and personal limitations C. Maintaining doubt and suspending judgment; being aware of different perspectives; testing alternatives and letting experience guide; and being aware of organizational and personal limitations D. Maintaining doubt; suspending judgment; testing alternatives; and being aware of organizational limitations E. Dismissing doubt and continuing judgment; focusing on a single perspective; letting experience guide; and being aware of personal limitations
C
What are the four generic information system strategies for dealing with competitive forces? A. Customer/Competitor data leader, product e-visibility, increasing percentage of online to in store sales ratio, data security B. Low-cost leadership, margin/cost ratio below national average, market focus, and deepening customer online data C. Low-cost leadership, product differentiation, focus on market niche, and strengthening customer and supplier intimacy D. Low-cost leadership, product differentiation, focus on e-market, and strengthening customer and supplier privacy E. Low-cost leadership, product conforms to standard design, focus on broad market, and strengthening customer and supplier intimacy
C
What are the steps of the problem-solving process? A. Problem identification, solution design, and solution implementation B. Problem definition, solution selection, and solution implementation C. Problem identification, solution design, solution evaluation and choice, and implementation D. Problem definition, problem scrutiny, solution generation, solution analysis, and solution selection E. Problem identification, team organization, resolution building, and resolution implementation
C
What would an organization use to specify rules for sharing, disseminating, acquiring, standardizing, classifying, and inventorying information? A. Company mission statement B. Copyright laws C. Information policy D. Fair use policy E. EULA
C
In a relational database, generalized categories represent a(n) __________, and each category has characteristics called ______________. A. primary key; indexs B. relationship; entities C. primary key; attributes D. entity; attributes E. attribute; entities
D
Six sigma is a specific measure of _________, representing ____________________. A. quality; 0 defects during production B. vender web interaction; business process efficiency C. customer web interaction; e-sales D. quality; 3.4 defects per million opportunities E. production rate; production margin
D
The fact that companies can now organize and analyze vast amounts of data on individuals to determine individual behavior profiles is due mostly to ________. A. advances in networking capability B. rapidly declining costs of data storage C. the growth of mobile devices D. advances in data analysis E. the doubling of computing power every 18 months
D
What is the understanding that most American and European privacy law is based on? A. Data Privacy Practices (DPP) B. Digital Millennium Copyright Act (DMCA) C. Stop Online Piracy Act (SOPA) D. Fair Information Practices (FIP) E. End User License agreement (EULA)
D
What solution would a corporation use if it had a collection of mostly older systems which it wanted to connect to one another? A. Customer Relations Management (CRM) B. Enterprise Linking Systems (ELS) C. Network Operating System (NOS) D. Enterprise applications E. Simple Object Access Protocol (SOAP)
D
Which of the following is responsible for enterprise-wide governance and usage of information to maximize the value of the organization's data? A. Chief privacy officer B. Chief information officer C. Information systems developers D. Chief data officer E. Chief knowledge officer
D
Which term refers to data sets with volumes so huge that they are beyond the ability of typical DBMS to capture, store, and analyze? A. DeepData B. Hadoop C. Voluminous data D. Big data E. ConsoliDATA
D
With e-commerce and the Internet, which of the following depicts a trend in advertising? A. E-commerce and Internet advertising have decreased, while traditional advertising and commerce have remained flat. B. E-commerce and Internet advertising have remained flat, and traditional advertising and commerce has also remained flat. C. E-commerce and Internet advertising have grown, while traditional advertising and commerce have decreased. D. E-commerce and Internet advertising have grown, while traditional advertising and commerce have remained flat. E. E-commerce and Internet advertising have grown, while traditional advertising and commerce have grown also.
D
ESS, DSS, and MIS systems all fall under the generic term of _______ systems as they help with the decision-making process. A. infrastructure B. management information C. transaction processing D. business intelligence E. enterprise
D
_________ is when a company transfers tasks of the firm to other firms that operate in low-wage countries, possibly reducing job opportunities within the U.S. A. Outsourcing B. Labor relocation C. Contracting D. Offshoring E. Delegating
D
As part of a DBMS, a(n) _________ documents information about a database. A. data definition B. attribute listing C. data manipulation language D. entity relation diagram E. data dictionary
E
Determining the inputs, outputs, and resources required, and documenting the sequence of activities in a process typically occur during the ________. A. development of metrics for the process B. identification of processes that need changing C. implementation of a new process D. development process E. analysis of existing processes
E
The _________ actually works with the databases, creating relations between tables and implementing controls that would minimize data issues and provide security for the data. A. information policy group B. data cleansing team C. auditing team D. CIO E. database administration
E
Transnational firms have no single national headquarters but instead have many regional headquarters and perhaps a world headquarters. What is the transnational strategy characterized by? A. Concentration financial management and control out of a central home base while decentralizing production, sales, and marketing operations to units in other countries B. Production, finance/accounting, sales/marketing, human resources, and strategic management are set up to optimize resources in the home country of origin. C. Centralizing financial services in a country that offers the most favorable tax laws D. Product created, designed, financed, and initially produced in the home country but relies heavily on foreign personnel for further production, marketing, and human resources E. Nearly all the value-adding activities are managed from a global perspective without reference to national borders.
E
What are the dimensions of information systems? A. Information, data, and computer technology B. Organizations, data, and information technology C. Coarseness of data, depth of information, and source reliance D. Information, data, and Internet technology E. Organizations, people, and information technology
E
What is a specific software for creating, storing, organizing, and accessing data from a database? A. Dreamweaver B. Excel C. SQL D. HTML5 E. DBMS
E
What is it called when companies combine data from multiple sources and create electronic dossiers of detailed information on individuals? A. Social gathering B. Big Data C. Data sourcing D. Data rooting E. Profiling
E
What is the domestic exporter strategy characterized by? A. Import of raw products, export of finished products ratio is above 50% B. Slight concentration of corporate activities in the home country of origin C. No centralization of corporate activities in the country of origin D. Concentration financial management and control out of a central home base while decentralizing production, sales, and marketing operations to units in other countries E. Heavy centralization of corporate activities in the home country of origin
E
When is business process management (BPM) concluded? A. When the business process is complete B. After implementation of the new process C. When the business process reaches an acceptable level of efficiency D. After identifying the process that needs to be changed E. BPM is never concluded
E
Which of the following most accurately describes an information system? A. A software program that calculates a solution for a company B. A database that stores all the transactions that occur in a business C. All of the data a firm collects that pertains to its business D. The technology and data that a business leverages to gain a competitive advantage E. A set of components that gather, analyze, store, and utilize information for making better decisions for a firm.
E