ISAM Midterm

In the opening case​ study, the Samofi Pasteur Company utilized an information system to support​ ______, resulting in increased innovation and profitability. A. collaboration and teamwork B. sales and marketing C. employee benefit management D. operations and production E. finance and accounting

A

In the​ U.S., while there are many people that have access to technology and​ information, there are many that do not. This creates a​ ______ that leads to unequal opportunities. A. digital divide B. social gap C. hierarchy D. reengineering job loss E. social society

A

It has been shown that one of the best ways to reduce quality problems is to reduce​ _____________. A. cycle time B. outsourcing C. cost D. the number of departments involved in the business process E. the number of employees involved in the business process

A

What affects approximately​ 90% of persons who spend 3 or more hours a day at a​ computer? A. Computer vision syndrome​ (CVS) B. Repetitive upper spinal strain​ (RUSS) C. Retinal pixelazation​ (RP) D. Cognitive dimming E. Retinal socket swelling

A

Which ethical rule below is combined with its proper​ description? A. The utilitarian​ principle; assumes values are prioritized in an order and the consequences of various courses of action are understood B. ​No-free-lunch rule; some actions have extremely high failure costs of very low probability or extremely high failure costs of moderate probability C. ​Moore's Law; the number of transistors in a dense integrated circuit has doubled approximately every two years. D. Golden​ Rule; an action is not right for everyone to​ take, it is not right for anyone E. Immanuel​ Kant's categorical​ imperative; placing yourself in the place of​ others, and thinking of yourself as the object of the decision

A

_____ is a feature of political systems in which laws permit individuals to recover damages done to them by the actions of others. A. Liability B. Responsibility C. Accountability D. Due process E. Compliance

A

Checking for quality and paying creditors would fall within which two functional​ areas? A. Manufacturing and​ production, and sales and marketing B. Manufacturing and​ production, and finance and accounting C. Human​ resources, and sales and marketing D. Finance and​ accounting, and human resources E. Manufacturing and​ production, and human resources

B

The most common type of database is a​ __________ database. A. SAP B. relational C. normalized D. ​non-relational E. hierarchical

B

What do most large corporations use to consolidate internal and external​ data? A. DBMS B. Data warehouse C. Hadoop D. Data mart E. Data consolidator

B

What is emerging as a major business area of innovation that offers a flexible collection of computers on the Internet that can perform tasks previously performed on corporate​ computers? A. The use of non SQL databases B. Cloud computing C. Android OS D. The use of Web OS E. Grid computing

B

What is social​ business? A. Using social networking platforms to handle all customer relations B. Using social networking platforms to engage​ employees, customers, and suppliers C. Identifying customers through the use of social media D. Doing business through a social network only E. Limiting online business activities to social media sites

B

Which of the following statements about the use of offshore outsourcing is​ FALSE? A. Call center operations are commonly outsourced offshore. B. Innovative new​ products, services, and systems are commonly outsourced offshore. C. Wage inflation in countries such as China and India for​ technology-related work has resulted in some IT jobs returning to the United States. D. Offshore outsourcing of system maintenance is commonly done. E. Offshore outsourcing is likely to increase demand domestically for managerial talent and employment in a wide variety of IS positions.

B

Which term refers to the use of social networking to extend a​ business' collaboration efforts in order to engage and connect better with​ employees, suppliers, and​ customers? A. Customer support B. Social business C. Networking D. Web marketing E. Collaboration

B

​A(n) _____ is a mechanism that enables the U.S. government to extend consumer protection beyond U.S. borders through​ private, self-regulating policies that meet U.S. guidelines. A. EU trade agreement B. safe harbor C. ​opt-in agreement D. copyright E. ethics code

B

For the sale of online used textbooks with many suppliers and low cost to switching to a different​ supplier, is an example​ of: A. similar products causing high substitute power. B. suppliers having a lot of power. C. customers having a lot of power. D. new entrants being unable to enter the market. E. rivalry being strong.

C

Many companies have social networks that gather and use information from customers and employees thus creating an important role for the​ _____ to coordinate the protection of all data. A. chief social officer B. chief security executive C. chief privacy officer D. chief web officer E. chief information officer

C

What are the four elements of critical​ thinking? A. Identifying the​ problem; designing a​ solution; evaluating the​ solution; and implementing the solution B. Maintaining doubt and suspending​ judgment, focusing on one​ perspective, testing alternatives and letting experience​ guide, and Being aware of organizational and personal limitations C. Maintaining doubt and suspending​ judgment; being aware of different​ perspectives; testing alternatives and letting experience​ guide; and being aware of organizational and personal limitations D. Maintaining​ doubt; suspending​ judgment; testing​ alternatives; and being aware of organizational limitations E. Dismissing doubt and continuing​ judgment; focusing on a single​ perspective; letting experience​ guide; and being aware of personal limitations

C

What are the four generic information system strategies for dealing with competitive​ forces? A. ​Customer/Competitor data​ leader, product​ e-visibility, increasing percentage of online to in store sales​ ratio, data security B. ​Low-cost leadership,​ margin/cost ratio below national​ average, market​ focus, and deepening customer online data C. ​Low-cost leadership, product​ differentiation, focus on market​ niche, and strengthening customer and supplier intimacy D. ​Low-cost leadership, product​ differentiation, focus on​ e-market, and strengthening customer and supplier privacy E. ​Low-cost leadership, product conforms to standard​ design, focus on broad​ market, and strengthening customer and supplier intimacy

C

What are the steps of the​ problem-solving process? A. Problem​ identification, solution​ design, and solution implementation B. Problem​ definition, solution​ selection, and solution implementation C. Problem​ identification, solution​ design, solution evaluation and​ choice, and implementation D. Problem​ definition, problem​ scrutiny, solution​ generation, solution​ analysis, and solution selection E. Problem​ identification, team​ organization, resolution​ building, and resolution implementation

C

What would an organization use to specify rules for​ sharing, disseminating,​ acquiring, standardizing,​ classifying, and inventorying​ information? A. Company mission statement B. Copyright laws C. Information policy D. Fair use policy E. EULA

C

In a relational​ database, generalized categories represent​ a(n) __________, and each category has characteristics called​ ______________. A. primary​ key; indexs B. ​relationship; entities C. primary​ key; attributes D. ​entity; attributes E. ​attribute; entities

D

Six sigma is a specific measure of​ _________, representing​ ____________________. A. ​quality; 0 defects during production B. vender web​ interaction; business process efficiency C. customer web​ interaction; e-sales D. ​quality; 3.4 defects per million opportunities E. production​ rate; production margin

D

The fact that companies can now organize and analyze vast amounts of data on individuals to determine individual behavior profiles is due mostly to​ ________. A. advances in networking capability B. rapidly declining costs of data storage C. the growth of mobile devices D. advances in data analysis E. the doubling of computing power every 18 months

D

What is the understanding that most American and European privacy law is based​ on? A. Data Privacy Practices​ (DPP) B. Digital Millennium Copyright Act​ (DMCA) C. Stop Online Piracy Act​ (SOPA) D. Fair Information Practices​ (FIP) E. End User License agreement​ (EULA)

D

What solution would a corporation use if it had a collection of mostly older systems which it wanted to connect to one​ another? A. Customer Relations Management​ (CRM) B. Enterprise Linking Systems​ (ELS) C. Network Operating System​ (NOS) D. Enterprise applications E. Simple Object Access Protocol​ (SOAP)

D

Which of the following is responsible for​ enterprise-wide governance and usage of information to maximize the value of the​ organization's data? A. Chief privacy officer B. Chief information officer C. Information systems developers D. Chief data officer E. Chief knowledge officer

D

Which term refers to data sets with volumes so huge that they are beyond the ability of typical DBMS to​ capture, store, and​ analyze? A. DeepData B. Hadoop C. Voluminous data D. Big data E. ConsoliDATA

D

With​ e-commerce and the​ Internet, which of the following depicts a trend in​ advertising? A. E-commerce and Internet advertising have​ decreased, while traditional advertising and commerce have remained flat. B. E-commerce and Internet advertising have remained​ flat, and traditional advertising and commerce has also remained flat. C. ​E-commerce and Internet advertising have​ grown, while traditional advertising and commerce have decreased. D. ​E-commerce and Internet advertising have​ grown, while traditional advertising and commerce have remained flat. E. ​E-commerce and Internet advertising have​ grown, while traditional advertising and commerce have grown also.

D

​ESS, DSS, and MIS systems all fall under the generic term of​ _______ systems as they help with the​ decision-making process. A. infrastructure B. management information C. transaction processing D. business intelligence E. enterprise

D

​_________ is when a company transfers tasks of the firm to other firms that operate in​ low-wage countries, possibly reducing job opportunities within the U.S. A. Outsourcing B. Labor relocation C. Contracting D. Offshoring E. Delegating

D

As part of a​ DBMS, a(n)​ _________ documents information about a database. A. data definition B. attribute listing C. data manipulation language D. entity relation diagram E. data dictionary

E

Determining the​ inputs, outputs, and resources​ required, and documenting the sequence of activities in a process typically occur during the​ ________. A. development of metrics for the process B. identification of processes that need changing C. implementation of a new process D. development process E. analysis of existing processes

E

The​ _________ actually works with the​ databases, creating relations between tables and implementing controls that would minimize data issues and provide security for the data. A. information policy group B. data cleansing team C. auditing team D. CIO E. database administration

E

Transnational firms have no single national headquarters but instead have many regional headquarters and perhaps a world headquarters. What is the transnational strategy characterized​ by? A. Concentration financial management and control out of a central home base while decentralizing​ production, sales, and marketing operations to units in other countries B. ​Production, finance/accounting,​ sales/marketing, human​ resources, and strategic management are set up to optimize resources in the home country of origin. C. Centralizing financial services in a country that offers the most favorable tax laws D. Product​ created, designed,​ financed, and initially produced in the home country but relies heavily on foreign personnel for further​ production, marketing, and human resources E. Nearly all the​ value-adding activities are managed from a global perspective without reference to national borders.

E

What are the dimensions of information​ systems? A. ​Information, data, and computer technology B. ​Organizations, data, and information technology C. Coarseness of​ data, depth of​ information, and source reliance D. ​Information, data, and Internet technology E. ​Organizations, people, and information technology

E

What is a specific software for​ creating, storing,​ organizing, and accessing data from a​ database? A. Dreamweaver B. Excel C. SQL D. HTML5 E. DBMS

E

What is it called when companies combine data from multiple sources and create electronic dossiers of detailed information on​ individuals? A. Social gathering B. Big Data C. Data sourcing D. Data rooting E. Profiling

E

What is the domestic exporter strategy characterized​ by? A. Import of raw​ products, export of finished products ratio is above​ 50% B. Slight concentration of corporate activities in the home country of origin C. No centralization of corporate activities in the country of origin D. Concentration financial management and control out of a central home base while decentralizing​ production, sales, and marketing operations to units in other countries E. Heavy centralization of corporate activities in the home country of origin

E

When is business process management​ (BPM) concluded? A. When the business process is complete B. After implementation of the new process C. When the business process reaches an acceptable level of efficiency D. After identifying the process that needs to be changed E. BPM is never concluded

E

Which of the following most accurately describes an information​ system? A. A software program that calculates a solution for a company B. A database that stores all the transactions that occur in a business C. All of the data a firm collects that pertains to its business D. The technology and data that a business leverages to gain a competitive advantage E. A set of components that​ gather, analyze,​ store, and utilize information for making better decisions for a firm.

E