isds test 2 - quiz2,1

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Because problems with​ fixed-position layouts are so difficult to solve well​ onsite, operations​ managers: A. utilize this approach only for construction projects such as bridges and office towers. B. utilize this layout only for defense contractors. C. virtually never employ this layout strategy. D. often complete as much of the project as possible offsite. E. increase the size of the site.

D

Globalization of the location decision is the result of all EXCEPT which of the​ following? A. ease of capital flow between countries B. high differences in labor costs C. more​ rapid, reliable travel and shipping D. higher quality of labor overseas E.market economics

D

Intangible costs include which of the​ following? A. quality of prospective employees B. quality of education C. availability of public transportation D. All of the above. E. None of the above.

D

Which of the following represents a customer that reneged due to the waiting​ line? A. A car drives past the first​ fast-food restaurant on Hamburger Row because the​ drive-through was full. B. A husband and wife decide to eat out instead after seeing the movie ticket line. C. A Black Friday shopper skipped one store because the line went around the building. D. A customer at a gas station went inside to buy a​ soda, but after waiting in line for a minute left the soda behind and went outside​ empty-handed. E. A student ordered pizza online because the phone line was busy.

D

Which one of the following is NOT a characteristic of a Model A or​ M/M/1 system? A. Poisson arrival rate pattern B. exponential service time pattern C. single number of phases D. finite population size E. single number of servers

D

A waiting line model meeting the assumptions of​ M/M/1 has an arrival rate of 2 per hour and a service rate of 6 per hour. What is the utilization factor for the​ system? A. 3.00 B. 0.50 C. 0.25 D. 0.67 E. 0.33

E

In the office relationship​ chart, which rating reflects the highest importance for two​ departments' closeness to each​ other? A. O B. X C. I D. E E. A

E

Industrial location analysis typically attempts​ to: A. ignore exchange rates and currency risks. B. avoid countries with strict environmental regulations. C. focus more on human resources. D. maximize sales. E. minimize costs.

E

The objective of layout strategy is​ to: A. maximize worker satisfaction. B. maximize flexibility. C. minimize space used. D. minimize cost. E. develop an effective and efficient layout that will meet the​ firm's competitive requirements.

E

The transportation​ model, when applied to location​ analysis: A. minimizes total transportation costs. B. minimizes the movement of goods. C. maximizes revenues. D. minimizes total fixed costs. E. minimizes total production and transportation costs.

E

Which of the following is TRUE of random​ stocking? A.Its results always minimize handling costs. B. Each pick can be of only one product. C. Because items are stocked​ randomly, accurate inventory records are not necessary. D. Products have their own permanent storage spot. E. None of the above is true.

E

​Process-oriented layouts typically have low levels of​ work-in-process inventory.

False

An example of an intangible​ cost, as it relates to location​ decisions, is the quality of education.

True

One drawback of a​ product-oriented layout is that work stoppage at any one point ties up the whole operation.

True

A​ process-oriented layout is the traditional way to support a product differentiation strategy.

true

One reason for a firm locating near its competitors is the presence of a major resource it needs.

true

Price changes are useful for matching the level of demand to the capacity of a facility.

true

The most common tactic to arrange departments in a​ process-oriented layout is to minimize material handling costs.

true

​Christopher's Cranks uses a machine that can produce 100 cranks per hour. The firm operates 12 hours per​ day, five days per week. Due to regularly scheduled preventive​ maintenance, the firm expects the machine to be running during approximately​ 95% of the available time. Based on experience with other​ products, the firm expects to achieve an efficiency level for the cranks of​ 85%. What is the expected weekly output of cranks for this​ company

4845

Adding a complementary product to what is currently being produced is a demand management strategy used​ when: A. the existing product has seasonal or cyclical demand. B. demand exceeds capacity. C. efficiency exceeds 100 percent. D. price increases have failed to bring about demand management. E. capacity exceeds demand for a product that has stable demand.

A

When making a location decision at the​ region/community level, which of these would be​ considered? A. cost and availability of utilities B. cultural and economic issues C. government​ rules, attitudes,​ stability, incentives D. ​air, rail,​ highway, waterway systems E. zoning restrictions

A

Which of the following statements regarding​ "proximity" in the location decision is​ FALSE? A. Clustering among fast food chains occurs because they need to be near their labor supply. B. Service organizations find that proximity to market is the most critical primary location factor. C. Perishability of raw materials is a good reason for manufacturers to locate near the​ supplier, not the customer. D. Reduction in bulk is a good reason for a manufacturer to locate near the supplier. E. Manufacturers want to be near customers when their product is​ bulky, heavy, or fragile.

A

A work system has five stations that have process times of​ 5, 9,​ 4, 9, and 8. What is the bottleneck​ time? A. 7 B. 9 C. 18 D. 4 E. 35

B

An organization whose capacity is on that portion of the average unit cost curve that falls as output​ rises: A. has utilization higher than efficiency. B. has a facility that is below optimum operating level and should build a larger facility. C. has a facility that is above optimum operating level and should reduce facility size. D. has expected output higher than rated capacity. E. is suffering from diseconomies of scale.

B

Governmental attitudes toward issues such as private​ property, intellectual​ property, zoning,​ pollution, and employment stability may change over time. What is the term associated with this​ phenomenon? A. democratic risk B. political risk C. judicial risk D. legislative risk E. bureaucratic risk

B

The Academic Computing Center has five trainers available in its computer labs to provide training sessions to students. Assume that the design capacity of the system is 1900 students per semester and that effective capacity equals​ 90% of design capacity. If the number of students who actually got their orientation session is​ 1500, what is the efficiency of the​ system? A. 1710 students B. ​87.7% C. ​90% D. 1350 students E. ​78.9%

B

The​ ________ layout's main objective is to equalize the task time for each station. A. office B. product oriented C. fixed position D. work cell E. job shop

B

Which one of the following is NOT a characteristic of a Model B or​ M/M/S system? A. unlimited population size B. single server C. exponential service time pattern D. Poisson arrival rate pattern E. single phase

B

Why is Northern Mexico used as a cluster for electronics​ firms? A. high traffic flows B. NAFTA C. natural resources of land and climate D. venture capitalists located nearby E. high per capita GDP

B

A waiting​ line, or​ queuing, system has three​ parts, which​ are: A. arrival​ discipline, queue​ discipline, and service sequencing. B. distribution of arrival​ times, discipline while​ waiting, and distribution of service times. C. arrivals or​ inputs, queue discipline or the waiting line​ itself, and the service facility. D. arrival​ rate, service​ rate, and utilization rate. E. sequencing​ policy, penalty for​ reneging, and expediting of arrivals.

C

An airline ticket​ counter, with several agents for one line of​ customers, is an example of which of the​ following? A. single-server, multiphase system B. single-server, single-phase system C. ​multiple-server, single-phase system D. ​multiple-server, multiphase system E. cross-server, single-phase system

C

A​ hospital's layout most closely resembles which of the​ following? A. project B. product oriented C. job shop D. work cell E. retail

C

Christopher's Cranks uses a machine that can produce 100 cranks per hour. The firm operates 12 hours per​ day, five days per week. Due to regularly scheduled preventive​ maintenance, the firm expects the machine to be running during approximately​ 95% of the available time. Based on experience with other​ products, the firm expects to achieve an efficiency level for the cranks of​ 85%. What is the expected weekly output of cranks for this​ company? A. 5700 B. 5100 C. 4845 D. 6783 E. 969

C

The reason fast food restaurants often are found in close proximity to each other​ is: A. low cost. B. they enjoy competition. C. location clustering near high traffic flows. D. availability of skilled labor. E. All of the above.

C

The​ fixed-position layout would be MOST appropriate in which of the following​ settings? A. a washing machine assembly line B. a casual dining restaurant C. a cruise ship assembly facility .D. a​ fast-food restaurant E. a​ doctor's office

C

Which of the following is not one of the four principles of bottleneck​ management? A. Increased bottleneck capacity is increased system capacity. B. Release work orders to the system at the​ bottleneck's capacity pace. C. Bottlenecks should be moved to the end of the system process. D. Lost time at the bottleneck is lost system capacity. E. Increasing capacity at​ non-bottleneck stations is a mirage.

C

Consider a production line with five stations. Station 1 can produce a unit in 9 minutes. Station 2 can produce a unit in 10 minutes. Station 3 has two identical​ machines, each of which can process a unit in 12 minutes​ (each unit only needs to be processed on one of the two machines. Station 4 can produce a unit in 5 minutes. Station 5 can produce a unit in 8 minutes. Which station is the bottleneck​ station?

station 2

"A special arrangement of machinery and equipment to focus on production of a single product or group of related​ products" describes what layout​ type? A. fixed-position layout B. warehouse layout C. job shop D. work cell E. intermittent production

D

A employee produces 15 parts during a shift in which he made​ $90. What is the labor content of the​ product? A. $1,350 B. $90 C. $0.167 D. ​$6 E. ​$5

D

An airline ticket​ counter, with several agents for one line of​ customers, is an example of which of the​ following? A. cross-server, single-phase system B. single-server, multiphase system C. ​single-server, single-phase system D. ​multiple-server, single-phase system E. ​multiple-server, multiphase system

D

The study of waiting lines calculates the cost of providing good service but does not value the cost of​ customers' waiting time.

false

Which type of layout features departments or other functional groupings in which similar activities are​ performed? A. mass production B. unit production C. ​process-oriented D. ​fixed-position E. ​product-oriented

c

A bank office with five​ tellers, each with a separate line of​ customers, exhibits the characteristics of a multiphase queuing system.

false

A focused work center is well suited to the production of a large family of products requiring similar​ processing, even if their demands are not very stable.

false

Capacity decisions are based on technological​ concerns, not demand forecasts.

false

Location decisions are based on many​ things, including​ costs, revenues,​ incentives, attitudes, and​ intangibles, but not on ethical considerations.

false


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