isds test 2 - quiz2,1
Because problems with fixed-position layouts are so difficult to solve well onsite, operations managers: A. utilize this approach only for construction projects such as bridges and office towers. B. utilize this layout only for defense contractors. C. virtually never employ this layout strategy. D. often complete as much of the project as possible offsite. E. increase the size of the site.
D
Globalization of the location decision is the result of all EXCEPT which of the following? A. ease of capital flow between countries B. high differences in labor costs C. more rapid, reliable travel and shipping D. higher quality of labor overseas E.market economics
D
Intangible costs include which of the following? A. quality of prospective employees B. quality of education C. availability of public transportation D. All of the above. E. None of the above.
D
Which of the following represents a customer that reneged due to the waiting line? A. A car drives past the first fast-food restaurant on Hamburger Row because the drive-through was full. B. A husband and wife decide to eat out instead after seeing the movie ticket line. C. A Black Friday shopper skipped one store because the line went around the building. D. A customer at a gas station went inside to buy a soda, but after waiting in line for a minute left the soda behind and went outside empty-handed. E. A student ordered pizza online because the phone line was busy.
D
Which one of the following is NOT a characteristic of a Model A or M/M/1 system? A. Poisson arrival rate pattern B. exponential service time pattern C. single number of phases D. finite population size E. single number of servers
D
A waiting line model meeting the assumptions of M/M/1 has an arrival rate of 2 per hour and a service rate of 6 per hour. What is the utilization factor for the system? A. 3.00 B. 0.50 C. 0.25 D. 0.67 E. 0.33
E
In the office relationship chart, which rating reflects the highest importance for two departments' closeness to each other? A. O B. X C. I D. E E. A
E
Industrial location analysis typically attempts to: A. ignore exchange rates and currency risks. B. avoid countries with strict environmental regulations. C. focus more on human resources. D. maximize sales. E. minimize costs.
E
The objective of layout strategy is to: A. maximize worker satisfaction. B. maximize flexibility. C. minimize space used. D. minimize cost. E. develop an effective and efficient layout that will meet the firm's competitive requirements.
E
The transportation model, when applied to location analysis: A. minimizes total transportation costs. B. minimizes the movement of goods. C. maximizes revenues. D. minimizes total fixed costs. E. minimizes total production and transportation costs.
E
Which of the following is TRUE of random stocking? A.Its results always minimize handling costs. B. Each pick can be of only one product. C. Because items are stocked randomly, accurate inventory records are not necessary. D. Products have their own permanent storage spot. E. None of the above is true.
E
Process-oriented layouts typically have low levels of work-in-process inventory.
False
An example of an intangible cost, as it relates to location decisions, is the quality of education.
True
One drawback of a product-oriented layout is that work stoppage at any one point ties up the whole operation.
True
A process-oriented layout is the traditional way to support a product differentiation strategy.
true
One reason for a firm locating near its competitors is the presence of a major resource it needs.
true
Price changes are useful for matching the level of demand to the capacity of a facility.
true
The most common tactic to arrange departments in a process-oriented layout is to minimize material handling costs.
true
Christopher's Cranks uses a machine that can produce 100 cranks per hour. The firm operates 12 hours per day, five days per week. Due to regularly scheduled preventive maintenance, the firm expects the machine to be running during approximately 95% of the available time. Based on experience with other products, the firm expects to achieve an efficiency level for the cranks of 85%. What is the expected weekly output of cranks for this company
4845
Adding a complementary product to what is currently being produced is a demand management strategy used when: A. the existing product has seasonal or cyclical demand. B. demand exceeds capacity. C. efficiency exceeds 100 percent. D. price increases have failed to bring about demand management. E. capacity exceeds demand for a product that has stable demand.
A
When making a location decision at the region/community level, which of these would be considered? A. cost and availability of utilities B. cultural and economic issues C. government rules, attitudes, stability, incentives D. air, rail, highway, waterway systems E. zoning restrictions
A
Which of the following statements regarding "proximity" in the location decision is FALSE? A. Clustering among fast food chains occurs because they need to be near their labor supply. B. Service organizations find that proximity to market is the most critical primary location factor. C. Perishability of raw materials is a good reason for manufacturers to locate near the supplier, not the customer. D. Reduction in bulk is a good reason for a manufacturer to locate near the supplier. E. Manufacturers want to be near customers when their product is bulky, heavy, or fragile.
A
A work system has five stations that have process times of 5, 9, 4, 9, and 8. What is the bottleneck time? A. 7 B. 9 C. 18 D. 4 E. 35
B
An organization whose capacity is on that portion of the average unit cost curve that falls as output rises: A. has utilization higher than efficiency. B. has a facility that is below optimum operating level and should build a larger facility. C. has a facility that is above optimum operating level and should reduce facility size. D. has expected output higher than rated capacity. E. is suffering from diseconomies of scale.
B
Governmental attitudes toward issues such as private property, intellectual property, zoning, pollution, and employment stability may change over time. What is the term associated with this phenomenon? A. democratic risk B. political risk C. judicial risk D. legislative risk E. bureaucratic risk
B
The Academic Computing Center has five trainers available in its computer labs to provide training sessions to students. Assume that the design capacity of the system is 1900 students per semester and that effective capacity equals 90% of design capacity. If the number of students who actually got their orientation session is 1500, what is the efficiency of the system? A. 1710 students B. 87.7% C. 90% D. 1350 students E. 78.9%
B
The ________ layout's main objective is to equalize the task time for each station. A. office B. product oriented C. fixed position D. work cell E. job shop
B
Which one of the following is NOT a characteristic of a Model B or M/M/S system? A. unlimited population size B. single server C. exponential service time pattern D. Poisson arrival rate pattern E. single phase
B
Why is Northern Mexico used as a cluster for electronics firms? A. high traffic flows B. NAFTA C. natural resources of land and climate D. venture capitalists located nearby E. high per capita GDP
B
A waiting line, or queuing, system has three parts, which are: A. arrival discipline, queue discipline, and service sequencing. B. distribution of arrival times, discipline while waiting, and distribution of service times. C. arrivals or inputs, queue discipline or the waiting line itself, and the service facility. D. arrival rate, service rate, and utilization rate. E. sequencing policy, penalty for reneging, and expediting of arrivals.
C
An airline ticket counter, with several agents for one line of customers, is an example of which of the following? A. single-server, multiphase system B. single-server, single-phase system C. multiple-server, single-phase system D. multiple-server, multiphase system E. cross-server, single-phase system
C
A hospital's layout most closely resembles which of the following? A. project B. product oriented C. job shop D. work cell E. retail
C
Christopher's Cranks uses a machine that can produce 100 cranks per hour. The firm operates 12 hours per day, five days per week. Due to regularly scheduled preventive maintenance, the firm expects the machine to be running during approximately 95% of the available time. Based on experience with other products, the firm expects to achieve an efficiency level for the cranks of 85%. What is the expected weekly output of cranks for this company? A. 5700 B. 5100 C. 4845 D. 6783 E. 969
C
The reason fast food restaurants often are found in close proximity to each other is: A. low cost. B. they enjoy competition. C. location clustering near high traffic flows. D. availability of skilled labor. E. All of the above.
C
The fixed-position layout would be MOST appropriate in which of the following settings? A. a washing machine assembly line B. a casual dining restaurant C. a cruise ship assembly facility .D. a fast-food restaurant E. a doctor's office
C
Which of the following is not one of the four principles of bottleneck management? A. Increased bottleneck capacity is increased system capacity. B. Release work orders to the system at the bottleneck's capacity pace. C. Bottlenecks should be moved to the end of the system process. D. Lost time at the bottleneck is lost system capacity. E. Increasing capacity at non-bottleneck stations is a mirage.
C
Consider a production line with five stations. Station 1 can produce a unit in 9 minutes. Station 2 can produce a unit in 10 minutes. Station 3 has two identical machines, each of which can process a unit in 12 minutes (each unit only needs to be processed on one of the two machines. Station 4 can produce a unit in 5 minutes. Station 5 can produce a unit in 8 minutes. Which station is the bottleneck station?
station 2
"A special arrangement of machinery and equipment to focus on production of a single product or group of related products" describes what layout type? A. fixed-position layout B. warehouse layout C. job shop D. work cell E. intermittent production
D
A employee produces 15 parts during a shift in which he made $90. What is the labor content of the product? A. $1,350 B. $90 C. $0.167 D. $6 E. $5
D
An airline ticket counter, with several agents for one line of customers, is an example of which of the following? A. cross-server, single-phase system B. single-server, multiphase system C. single-server, single-phase system D. multiple-server, single-phase system E. multiple-server, multiphase system
D
The study of waiting lines calculates the cost of providing good service but does not value the cost of customers' waiting time.
false
Which type of layout features departments or other functional groupings in which similar activities are performed? A. mass production B. unit production C. process-oriented D. fixed-position E. product-oriented
c
A bank office with five tellers, each with a separate line of customers, exhibits the characteristics of a multiphase queuing system.
false
A focused work center is well suited to the production of a large family of products requiring similar processing, even if their demands are not very stable.
false
Capacity decisions are based on technological concerns, not demand forecasts.
false
Location decisions are based on many things, including costs, revenues, incentives, attitudes, and intangibles, but not on ethical considerations.
false
