IT 101
The Internet will soon be upgraded to IPv6 which uses ____ addresses to provide for many more devices.
128-Bit
It is estimated that e-commerce contributes about ____ percent to the total U.S. gross domestic product.
2.1%
U.S. m-commerce sales for 2010 are expected to be in the neighborhood of ____.
2.4 Billion
Poor Web site performance frequently leads to ____.
Abandonment of e-commerce Web sites
Many Internet addresses have a(n) code denoting ___ categories, such as com for business sites and edu for education sites.
Affiliation
Mobile coupons _____.
All of the Above
One of the functional units likely to benefit from use of a customer relationship management system is ____.
All of the above
Citizens of the continent ___ make up the largest percentage of Internet.
Asia
Many utilities, cities, and organizations are experimenting with ____ to provide Internet access to homes and businesses over standard high-voltage power lines.
BPL
The fiber-optic cables that span the globe over land and under sea make up the Internet ____.
Backbone
With ____, business transactions are accumulated over a period of time for processing in a single unit.
Batch Process
The process used by leading companies to complete a business process in the most efficient and effective manner are called ____.
Best Practices
The RIM operating system is used in the ___ smartphone.
Blackberry
____ is a subset of e-commerce that involves electronic transactions between consumers and a third party to facilitate the process.
C2C
____ blocks Internet content that it feels is subversive or threatening to "national unity."
China
____ operates the world's largest 3G network.
China Mobil
Authentication technologies are used by many organizations to ____.
Confirm the identity of the user requesting access to information or assets
A(n) ____ is a single Web site that offers many products and services at one Internet location.
Cybermall
____ involves reentering data that was not typed or scanned correctly.
Data Correction
____ involves updating one or more databases with new transactions.
Data Storage
The ____ refines the production plan defined by the demand management process to develop a detailed production schedule specifying details such as which item to produce first and when production should be switched from one item to another.
Detailed scheduling plan
The elimination of intermediate organizations between the producer and the consumer is called ____.
Disintermediation
A certificate authority is an attachment to an e-mail message or data embedded in a Web site that verifies the identity of a sender or a Web site. T or F
False
A charge card, such as American Express, carries no preset spending limit, and each month the user can pay all or part of the amount owed. T or F
False
A geostationary satellite orbits the earth in a very low orbit at an altitude of less than 1,000 miles. T or F
False
AdMob is a mobile advertising provider that serves up ads for displays on B2B Web sites. T or F
False
Although conversion to an e-commerce or m-commerce system enables organizations to reduce the cost of business, it seldom results in increased accuracy of order processing and order fulfillment. T or F
False
An IP address is an 8-bit number assigned to each computer to identify it on the Internet. T or F
False
An enterprise system ensures that the information needed for a single business function and all levels of management within that function is available. T or F
False
Bluetooth is a wireless communications specification that describes how to connect various telecommunications devices over distances of up to 300 feet at speeds greater than 5 Mbps. T or F
False
Capturing and gathering all data necessary to complete the processing of transactions is called data input. T or F
False
Choosing which smart phones to purchase such as the Palm Pre, Blackberry Curve, and Apple iPhone 3 is extremely difficult because they are all nearly identical in terms of size, functions, and cost plus they can all run the same applications. T or F
False
Client/server refers to a computing environment where software and storage are provided as an Internet service and accessed with a Web browser. T or F
False
Customer relationship management software helps plan, execute, and control all the activities involved in raw material sourcing and procurement, conversion of raw materials to finished products, and the warehousing and delivery of finished product to customers. T or F
False
Data mapping is the examination of each data item required for a new ERP system and determining the number of bytes required for data storage. T or F
False
Fortunately, disparities in IS infrastructure is not one of the international issues associated with the use of enterprise systems. T or F
False
Fortunately, there is a single, unified, worldwide standard for 3G communications which simplifies the deployment of 3G communications equipment and devices. T or F
False
Many organizations invest in search engine optimization as a means of improving the speed of their Web searches. T or F
False
Only the largest of the Fortune 500 organizations can afford or justify the expense of implementing an ERP system. T or F
False
P-cards can be used for a variety of purposes, including storing a user's financial facts, health insurance data, credit card numbers, and network identification codes and passwords. T or F
False
SMEs are exploring the use of hosted software to acquire, use, and benefit from new software even though it means extra complexity and high start-up costs. T or F
False
Supply chain management software automates and integrates the functions of sales, marketing, and service in an organization. T or F
False
The B2B market is considerably smaller than the B2C market although it is growing more rapidly. T or F
False
The hand-held devices used for m-commerce have few, if any, limitations that complicate their use. T or F
False
The practice of market segmentation divides the pool of potential suppliers into subgroups usually defined in terms of demographic characteristics. T or F
False
Transaction processing systems provide a high degree of support for management decision making. T or F
False
Twitter, with its maximum of 120 character messages, has proven to be a rich source of consumer sentiment that can be tapped to improve marketing, customer relations, and product development. T or F
False
Web log is a collection of Web technologies that allows users to subscribe to Web content that is frequently updated. T or F
False
___ is a bundled set of communications services, including Internet, telephone, and TV, that operates over a total fiber-optic communications network.
FiOS
____ is the standard page description language for Web pages.
HTML
The area covered by one or more interconnected wireless access points is commonly called a(n) ______.
Hot Spot
____ are specially denoted text or graphics on a Web page, that, when clicked, open a Web page containing related content.
Hyperlinks
___ is a network protocol that enables traffic to be routed among all the networks connected to the Internet.
IP
Conversion to an e-commerce or m-commerce system enables an organization to ____.
Increase the accuracy of order processing and order fulfillment
The World Wide Web was originally conceived of as a(n) ____.
Internal Document Management System
When a(n) ____ arrives from a supplier, it is matched to the original order and the receiving report and a check is generated if all data is complete and consistent.
Invoice
A key feature of an enterprise resource planning system is that ____.
It employs a database of key operational and planning information that can be shared by all
____ is an object-oriented programming language from Sun Microsystems which allows small programs called applets to be embedded within an HTML document.
Java
A(n) ____ satellite system employs many satellites, each in an orbit at an altitude of less than 1,000 miles.
Low Earth Orbit
____ divides the pool of potential customers into subgroups usually defined in terms of demographic characteristics.
Market Segmentation
Purchasing uses the information from the ____ to place purchase orders for raw materials.
Materials Requirement plan
The ____ is a device that converts a signal from one form into a signal of another form and sends it through a medium.
Modem
____ is a very short range wireless connectivity technology that enables consumers to swipe their credit cards or even cell phones within a few inches of a special point of sale terminal to pay for purchases.
Near Field Communication
Many SMEs elect to implement ____ ERP systems.
Open Source
A(n) ____ card is issued to select employees to help streamline the traditional purchase order and invoice payment process.
P
9. Data is broken into ___ to be transmitted over the internet.
Packets
In an order processing system, a(n) ____ is printed at the warehouse from which the order is to filled so that workers can correctly fill the order.
Pick List
The ____ plan takes demand and current inventory levels into account and determines specific product items that need to be produced and when in order to meet the forecast future demand.
Sales and Operations Plan
The number and types of data items that must be loaded into a new ERP system depend on the ____ of the ERP implementation.
Scope
____ is a valuable tool that enables you to find information on the Web by specifying words or phrases know as keywords, which are related to a topic of interest.
Search Engine
The MasterCard MoneySend service and Obopay are developing a service that enables people to transmit money to one another via ____.
Text messaging
A PAN can be used to connect a laptop, digital camera, and portable printer without cables or wires. T or F
True
A PBX is a communications system that manages both voice and data transfer within a building and to outside lines; it can be used to connect hundreds of internal phone lines to a few phone company lines. T or F
True
A Uniform Resource Locator (URL) is a Web address that specifies the exact location of a Web page using letters and words that map to an IP address and location on the host. T or F
True
A corporate blog can be useful in communicating with customers, partners, and employees, however, there are many potential issues associated with corporate blogging. T or F
True
A key indicator report summarizes the previous day's critical activities and is typically available at the beginning of each workday. T or F
True
A key sector of wholesale e-commerce is spending on MRO goods and services. T or F
True
A rich Internet application is software that has the functionality and complexity of traditional software, but runs in a Web browser and does not require local installation. T or F
True
Content streaming is a means of transferring large media files over the Internet so that the data stream of voice and pictures plays more or less continuously as the file is being downloaded. T or F
True
Digital certificates verify both purchaser and supplier identities in an e-commerce transaction. T or F
True
Financial accounting consists of capturing and recording all the transactions that affect a company's financial state and then using these documented transactions to prepare financial statements to external decision makers. T or F
True
For an organization implementing an ERP system, there is a major amount of effort required to load existing data from various sources into the new ERP database. T or F
True
Hypertext Markup Language (HTML) is the standard page description language for Web pages that tells the Web browser how to display Web pages. T or F
True
Just as HTML was developed as a standard for formatting Web content into Web pages, XML is used within a Web page to describe and transfer data between Web service applications. T or F
True
Microwave is a high-frequency signal sent through the air via line-of-sight, often between earth based stations or between earth-based stations and satellites. T or F
True
More than 750 million computers supporting over 2 billion users make up today's Internet. T or F
True
Of all the countries, China has the most Internet users with over 384 million people T or F
True
Of all the countries, China has the most Internet users with over 384 million people. T or F
True
Ongoing terrorist attacks around the world and the heightened sensitivity to natural disasters have motivated many companies to distribute their workers, operations, and systems. T or F
True
Telecommunications devices relay signals between computer systems and transmission media. T or F
True
The market for mobile commerce in North America is maturing much later than in Western Europe and Japan. T or F
True
The two most widely used Web server software packages are Apache HTTP Server and Microsoft Internet Information Services. T or F
True
Transmission media can be divided into two broad categories: guided transmission media and wireless. T or F
True
With decentralized processing, processing devices are placed at various remote locations, but each device is isolated and does not communicate with any other device. T or F
True
____ is NOT a frequency commonly used for wireless communications.
ULF
A(n) ____ is a Web address that specifies the exact location of a Web page using letters and words.
URL
____ is a wireless telecommunications technology brand owned by an alliance of 300 technology companies that is popping up at airports, coffee shops, college campuses, libraries, and restaurant.
Wi-Fi
____ can support wireless communications at a rate of 70 Mbps between towers located up to 30 miles apart.
Wi-Max
A(n) ____ can be used in an enterprise to enable the sharing of information between employees, training for new employees, or customer support for products.
Wiki