L-Chapter 9 Practice MC Review

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d.

A major characteristic of a team is: Select one: a. independent work. b. self-actualization of its members c. submerging conflicts to reach a consensus. d. strong common commitment.

c.

A recommended way of being a model of teamwork is to: Select one: a. suppress conflicts for reaching a consensus. b. limit interactions with teammates. c. share power and information with team members. d. retain most of the power.

c.

An example of a physical structure to facilitate communication among team members is a: Select one: a. telecommuting or work at home program. b. high-rise building. c. shared physical facility such as a beverage lounge. d. private office or cubicle for each team member.

b.

An important part of open-book management is to: Select one: a. give employees bonuses based on company profits. b. help all employees understand and pursue the company's business goals. c. empower employees to complain directly to top management. d. empower employees to audit the company books.

c.

Crystal is an external leader of a team; so she: Select one: a. is paid from the headquarters budget. b. is not paid for her services to the team. c. supervises the team without being a member of the team. d. is merely a part-time member of the team.

c.

Nixon, who is a team manager, decides to split his subordinates into two different groups. While the members of one group are invited to participate in processes like sales target determination and crisis management, the members of the other group are managed as per formal rules. Nixon's leadership practice is in accordance with the _____. Select one: a. libertarian leadership theory b. middle-of-the-road management technique c. leader-member exchange model d. charismatic leadership theory

a.

The formal technique that includes hiring members for the team with aptitude, skill, and interest in teamwork is called ________. Select one: a. selecting team-oriented members b. using technology that enhances teamwork c. emphasizing group recognition and rewards d. initiating ritual and ceremony

d.

The formal technique that includes promoting team identity by emphasizing the team's value to the organization rather than that of the individual is called ________. Select one: a. initiating ritual and ceremony b. using technology that enhances teamwork c. selecting team-oriented members d. emphasizing group recognition and rewards

b.

The formal technique that includes promoting team identity by emphasizing the team's value to the organization rather than that of the individual is called ________. Select one: a. selecting team-oriented members b. emphasizing group recognition and rewards c. using technology that enhances teamwork d. initiating ritual and ceremony

c.

The teamwork tactic "emphasize pride in being outstanding" is based on the premise that: Select one: a. very few groups can be outstanding. b. every group has at least one standout performer. c. leaders should help the group realize why it should be proud of its accomplishments. d. a leader should be an outstanding performer.

a.

Work that is done with an understanding and commitment to group goals on the part of all team members is called ________. Select one: a. teamwork b. strategic work c. groupwork d. goal-oriented work

b.

________ is an explanation of leadership proposing that leaders develop unique working relationships with group members. Select one: a. Collaboration Theory b. Leader-Member Exchange Model c. Group Leadership d. External Team Leadership


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