Learnsmart chapters 5,6,&7
Employees who feel a sense of equity on the job are more likely to engage in citizenship behaviors True or False
true
The dimensions of psychological empowerment include all of these except
Needs
Which of the following is defined as a psychological response to demands for which there is something at stake and coping with those demands taxes or exceeds a persons capacity or resources?
Stress
Which of the following is true with regard to affect-based trust
Affect-based trust relies on our feelings
___ is defined as the sustained display by a manger of hostile verbal and nonverbal behaviors, excluding physical contact
Abusive supervision
In case of ____ trust, out trust arises mostly from the emotional feelings we have for the authority
Affect-based
Goal setting theory argues that assigning employees __ goals will result in higher levels of performance
Difficult
___ Is defined as the dimension of justice that reflects the perceived fairness of decision making outcomes
Distributive justice
___ reflects the degree to which the behaviors of an authority are in accordance with generally accepted norms
Ethics
The belief that exerting high level of effort will result in the successful performance of some task is known as:
Expectancy
Distribuitve justice reflects the perceived fairness of decision making processes True or False
False
Role conflict, told ambiguity, and role overload are all examples of work challenge stressors. True or False
False (Hinderance stressors)
The particular demands that cause people to experience stress are called strains. True or False
False (Stressors)
_____ consists of updates that employees receive on their progress toward goal attainment
Feedback
Stressful demands that are perceived as hindering progress toward personal accomplishments or goal attainment are called:
Hinderance stressors
Which of the following is an example of a cognitive method of emotion-focused coping?
Ignoring
___ Is defined as the perception that the authority adheres to a set of values and principles that the truster finds acceptable
Integrity
Motivation that is felt when task performance serves as its own reward is known as:
Intrinsic Motivation
___ is an example of a behavioral strain resulting from prolonged stress
Overeating
Activities including participation in formal education programs, music lessons, sports-related training, hobby-related self education, and volunteer work are examples of:
Personal Development
____ Is defined as a dimension of justice that reflects the perceived fairness of decision-making processes
Procedural justice
The belief that a person has the capabilities needed to execute the behaviors required for task success is known as:
Self-Efficacy
The efficacy of an individual can be influenced by all of these except:
The valence of the rewards
Emotion focused coping is used by employees when they feel they have to control over the stressful environment. True or False
True
Trust is defined as the willingness to be vulnerable to a trustee based on positive expectations about the trustee's actions and intentions. True or False
True
Which of the following best explains why the type A behavior pattern is often seen in leaders and senior managers?
Type A people have traits valued by organizations
The anticipated value of the outcomes associated with performance is known as:
Valence
Employees consider ______ for a given task by taking into account their observations and discussions with others who have performed similar tasks
Vicarious experiences
___ Justice reflects the perceived fairness of the treatment received by employees from authorities
interpersonal
A sabbatical
involves taking time off from work to engage in an alternative activity.