Learnsmart chapters 5,6,&7

Employees who feel a sense of equity on the job are more likely to engage in citizenship behaviors True or False

true

The dimensions of psychological empowerment include all of these except

Needs

Which of the following is defined as a psychological response to demands for which there is something at stake and coping with those demands taxes or exceeds a persons capacity or resources?

Stress

Which of the following is true with regard to affect-based trust

Affect-based trust relies on our feelings

___ is defined as the sustained display by a manger of hostile verbal and nonverbal behaviors, excluding physical contact

Abusive supervision

In case of ____ trust, out trust arises mostly from the emotional feelings we have for the authority

Affect-based

Goal setting theory argues that assigning employees __ goals will result in higher levels of performance

Difficult

___ Is defined as the dimension of justice that reflects the perceived fairness of decision making outcomes

Distributive justice

___ reflects the degree to which the behaviors of an authority are in accordance with generally accepted norms

Ethics

The belief that exerting high level of effort will result in the successful performance of some task is known as:

Expectancy

Distribuitve justice reflects the perceived fairness of decision making processes True or False

False

Role conflict, told ambiguity, and role overload are all examples of work challenge stressors. True or False

False (Hinderance stressors)

The particular demands that cause people to experience stress are called strains. True or False

False (Stressors)

_____ consists of updates that employees receive on their progress toward goal attainment

Feedback

Stressful demands that are perceived as hindering progress toward personal accomplishments or goal attainment are called:

Hinderance stressors

Which of the following is an example of a cognitive method of emotion-focused coping?

Ignoring

___ Is defined as the perception that the authority adheres to a set of values and principles that the truster finds acceptable

Integrity

Motivation that is felt when task performance serves as its own reward is known as:

Intrinsic Motivation

___ is an example of a behavioral strain resulting from prolonged stress

Overeating

Activities including participation in formal education programs, music lessons, sports-related training, hobby-related self education, and volunteer work are examples of:

Personal Development

____ Is defined as a dimension of justice that reflects the perceived fairness of decision-making processes

Procedural justice

The belief that a person has the capabilities needed to execute the behaviors required for task success is known as:

Self-Efficacy

The efficacy of an individual can be influenced by all of these except:

The valence of the rewards

Emotion focused coping is used by employees when they feel they have to control over the stressful environment. True or False

True

Trust is defined as the willingness to be vulnerable to a trustee based on positive expectations about the trustee's actions and intentions. True or False

True

Which of the following best explains why the type A behavior pattern is often seen in leaders and senior managers?

Type A people have traits valued by organizations

The anticipated value of the outcomes associated with performance is known as:

Valence

Employees consider ______ for a given task by taking into account their observations and discussions with others who have performed similar tasks

Vicarious experiences

___ Justice reflects the perceived fairness of the treatment received by employees from authorities

interpersonal

A sabbatical

involves taking time off from work to engage in an alternative activity.