LESSON 1: QUIZ SPC1017

The vehicle through which we send messages is referred to as the __________.

Channel

Which of the following statements is true of communication?

Communication involves both verbal and nonverbal messages.

Dong-Sun and Chris had a very serious argument during which Dong-Sun said some very hurtful things to Chris. After the argument, he tried to apologize for what was said during the argument. Dong-Sun's later behavior best reflects which principle of communication?

Communication is irreversible and unrepeatable.

During a videoconference job interview for an entry-level position with a large fast-food chain, Melkamzer answers a series of questions posed by Annie, a regional manager. What type of communication did they both engage in?

Computer- mediated communication

Which of the following is true of communication contexts?,

Context has little bearing on how messages are conveyed.

Communication is a reversible and erasable process.

False

People are either ethnocentric or not ethnocentric.

False

With advances in technology, few differences exist between face-to-face and computer-mediated communication.

False

When Henri wants to share information with Chantal but not with others in the room, he switches from speaking English to speaking French, which Chantal understands. Which of the following best describes what Henri does to keep his comments to Chantal private?

He encodes his message in a way he thinks only Chantal will understand.

Before launching into her presentation to the board of directors, Sandra circulates through the room making small talk about the weather, the results of last night's ball game, etc. Sandra is engaging in __________.

Phantic Communication

Biases or prejudices of senders-receivers are examples of what kind of noise?

Psychological

The linear model of communication is analogous with a(n) __________.

Tennis game

Which of the following myths of communication is identified in your book?

The more you communicate, the better your communication skills will be.

Sunglasses may be regarded as communication noise.

True

The temporal dimension of context is __________.

a message's position within a sequence of events

E-mailing, blogging, and posting on Google+ and Facebook are all examples of __________ communication.

computer-mediated

The statement "I may be wrong about this, but. . . ." best illustrates the element of communication known as __________.

feedforward

Individualistic cultures put more emphasis on self-reliance, __________, and __________.

independence; individual achievement

"Do you understand what I've just asked you to do?" is an example of a(n) __________.

metamessage

ethnic identity

one's commitment to the beliefs and philosophy of one's own culture

The tendency to divide the various communication transactions into sequences of stimuli and responses is referred to as __________.

punctuation

Phatic communication is also referred to as __________.

small talk

According to your book, competent communicators __________.

think critically and mindfully

All messages involve content and relationship dimensions.

true

Christina and DeAnna were having a quiet conversation over drinks before the band started to play, but now they have to shout and even then can't really hear what the other is saying. We can assume that once the band started to play, the signal-to-noise ratio in this scenario __________.

went from high signal/low noise to low signal/high noise