Listening

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4. Listen for ideas:

BAD Listener: Listens for facts. A GOOD Listener: Listens for centeral themes.

9. Keep your mind open:

BAD Listener: Reacts to emotional words. A GOOD: Listener: Interprets colorful words and does not get distracted by them.

8. Exercise your mind:

BAD Listener: Resists difficulty expository material; seeds, light material that is not very difficult. A GOOD Listener: Uses heavier material as exercise for the mind.

6. Work at listening:

BAD Listener: Shows no energy output; fakes attention. A GOOD Listener: Works hard; exhibits active body state.

5. Be Flexible:

BAD Listener: Takes intensive notes using only one system. A GOOD Listener: Takes fewer notes and uses 4-5 different systems/ variety depending on the demands of the speaker/ material.

3. Hold your fire:

BAD Listener: Tends to argue and jump to conclusions. A GOODListener: Doesn't judge until comprehension is complete.

10. Capitalize on the fact that thought is faster than speech:

BAD Listener: Tends to daydream with slow speakers. A GOOD Listener: Challenges, anticipates, mentally summarizes, weighs the evidence, listens between the lines; Uses the "What" technique.

2. Judge content not delivery:

BAD Listener: Tunes out poor delivery. A GOOD Listener: Judges content and skips over delivery errors.

10 Keys to listening 1) Find areas of interest, what is a bad and good way of listening.

BAD Listener: tunes out dry subjects. A GOOD Listener: Seizes the opportunity by asking "What's in it for me?"

7. Resist distractions:

BAD listener: is easily distracted. A GOOD Listener: Avoids distractions and knows how to concentrate.

What is responsibilty when listening?

Being a responsible speaker means asking others to listen; letting others know we need to be listened to. Being a respnsible listener means either actively listening or telling others that we cannot listen. Neither party should asssume listening.

1) The percentage of what we hear that we remeber immediately? 2)The percentage after two days we remeber how much information?

1) 50% 2) Two days after is 25%

Name what Active listening Involves:

1) Hearing, 2) Paying attention, 3) Trying to understand from the speakers frame of reference, 4) Responding in an appropriate manner, 5) Remembering what is said.

The percentage of people that are active listening?

12%

The percentage of our communication time is spent listening?

53%

What is paraphrasing when listening?

is a two-part response to the speaker. First, it involves sharing, in your own words the interpretation of the speakers feelings or message. Second, you ask for clarification and validation to see if you interpreted correctly.


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