Man 410 Notes
The importance of work refers to
how central work is in an individual's life.
Telecommuting studies suggest all of the following EXCEPT
i ncreases the identity and integration with the company culture.
Maslow did NOT claim that
p eople satisfy higher level needs first because they are more important.
W hich is NOT among three forms of vocational training mentioned in the text?
p h y s i c a l
The group of employees, found in Germany, that shares plant-level responsibility with managers over issues such as working conditions is
A works council.
Which of the following motivation theory suggests that only some people have the need to win in competitive situation or to exceed excellence standards?
Achievement-motivation theory
Which of the following describes one potential way a Japanese supervisor can communicate negative feedback for poor work performance to his/her subordinate?
By simply ignoring the subordinate
The practice in Germany, whereby management surrenders a traditionally reserved share of control to workers refers to
Co-determination.
Setting goals for work groups is recommended in
Collectivist cultures.
Evidence on training for international assignments suggests
Cross-cultural training reduces expatriate failure rates.
The text suggests several strategies that US women may use to succeed in traditional cultures. These include
Emphasize nationality, not gender.
Inpatriates are
Employees from foreign country who work in the country where the parent company is located.
Expatriates are
Employees who come from a different country from where he or she is working.
An organization of all people from a company regardless of occupation or location is a (an)
Enterprise union.
All of the following statements are true EXCEPT
Equity norms prevail in collectivist cultures.
Which of the following theories is NOT considered as one of the needs theories?
Equity theory
The theory based on the idea that employees compare their inputs and outcomes to other persons in the work setting to determine if they are being fairly treated is
Equity theory.
Host country nationals may have limited career development in a company with a (an)
Ethnocentric, Regio or polycentric HRM orientation.
Major components of the legal requirements for a US performance appraisal system include
Evaluations must relate clearly to the job.
Home country nationals are
Expatriate employees who come from the parent's home country.
Key expatriate success factors include all of the following EXCEPT
Experience in at least two cultures different from the assignment country.
An expatriate finds that one of his subordinates regularly jokes about a minority group in the country. She decides to ignore the jokes hoping that the subordinate will eventually stop such jokes. Which aspect of reinforcement theory is she using?
Extinction
In a cross-national context, expectancy theory prescribes that managers
Identify valued outcomes and convince workers that their efforts will lead to these outcomes.
Some of the detrimental effects of social loafing can be reduced if
Individuals are held responsible for performance.
All of the following statements regarding Induced-factor conditions resources are true EXCEPT
Induced-factor conditions include those resources that occur naturally such as coal and gas reserves.
All of the following are benefits of international assignments EXCEPT
International assignments provide companies access to preferential quotas and duties.
The Japanese system of life-time or permanent employment
Is likely to produce a satisfied and less motivated Japanese workforce.
International Human Resource Management
Is the application of HRM to international settings.
All of the following are true about the US performance appraisal system EXCEPT
It focuses primarily on the ability to function well in groups.
All the following are true about work centrality EXCEPT
It represents the function of work in an organizational culture.
Which of the following is NOT true regarding low training rigor?
Low training usually lasts over two months.
Which of the following statements about management development in the U.S. is false?
Management development in the U.S. is the responsibility of the firm rather than the individual.
All of the following are possible steps that can be taken by multinationals to remove barriers faced by female expatriates EXCEPT
Provide more appropriate performance appraisal systems for female expatriates.
Which of the following is NOT one of the strategies discussed in the text to help repatriation of expatriates?
Provide vacation to help the expatriate get readjusted at home
The process by which companies choose people to fill vacant position is
Recruitment
According to the text, those who are underrewarded are likely to
Reduce their inputs.
All of the following are benefits that companies obtain by using expatriates EXCEPT
Reduced turnover for key international managers.
Which of the following is NOT one of the issues that make expatriate performance appraisals difficult?
Refusal of host company to provide performance information regarding expatriate
All of the following statements about work in different countries are true EXCEPT
Regardless of country, money has the highest priority for why people work.
A manager gives bonuses to high performing foreign employees hoping that they will continue performing at a high level. This manager is using which motivational principle?
Reinforcement
Which motivation theory proposes that if a pleasurable consequence follows a behavior, then the behavior will continue and if an unpleasant consequence follows a behavior, the behavior will stop?
Reinforcement theory
Reactions to a person's behavior that encourage the person to continue the behavior is
Reinforcement.
Difficulties that managers face in coming back to their home countries and reconnecting with their home organizations is known as the
Repatriation problem.
A craft union
Represents one occupational group such as plumbers.
Experts on repatriation suggest
Reverse culture shock can occur regarding national and organizational culture.
Companies with ethnocentric HRM orientations
Select home country nationals for key positions.
The need to maximize personal achievement refers to which type of need in Maslow's hierarchy of needs
Self actualization needs.
Japanese compensation systems base pay raises mostly on
Seniority
An enduring system of relationships among people, such as education or the political system represent which aspect of the national context of a country?
Social institutions
Union density around the world has mostly declined or simply not grown but a significant exception is __________ which has doubled in recent years.
South Africa
When applying need theories in a cross-national context, managers should
Take into consideration the particular needs that people seek to satisfy in different countries.
Which of the following refers to the aspect of a job where the person can complete a whole piece of work from beginning to end?
Task identity
Which of the following is FALSE about recruitment and selection processes in collectivist cultures?
Technical skills are considered crucial for selection.
A crucial difference between the US job characteristics model and the European STS approach is
The US model focuses on individuals, while the European model focuses on work teams.
Which of the following best describes emotional intelligence, one of the factors key to the success of an expatriate?
The ability to being aware of oneself and to understand and relate to others
The dual-system in Germany refers to
The combination of in-house apprenticeship training with part-time vocational school training.
The concept of work centrality refers to
The degree of importance of work in the life of an individual.
the main objective of the balance sheet approach to international compensation is
To match home and host county purchasing power.
Which is NOT true regarding the pursuit of low-cost high-quality labor?
T he pursuit of low-cost labor has pushed wages lower in those countries where firms have expanded.
In regards to perceptions of working, which country ranks the lowest in work obligations norms?
U.S.
The US belief in the benefits of open and public advertising reflects the
US individualistic cultural values
All of the following are true about US selection practices EXCEPT
US selection practices favor hiring of relatives and friends.
Which of the following statements regarding union membership is FALSE?
Union membership in the U.S. has stayed the same over the past 30 years.
The measure that considers the proportion of workers who belong to unions is known as
Union-membership density
Companies with a global HRM orientation
Use similar pay and benefit packages for all international assignments.
Suggestions to improve expatriate performance appraisals include
Using multiple evaluators with varying periods of evaluation.
According to equity theory, equity conscious people are most likely those
Who behave consistently with equity theory
Which of the following statements is NOT TRUE regarding women expatriates compared to male expatriates?
Women expatriates have poorer relational and communication skills than male expatriates.
Studies of women expatriates suggest that all of the following statements are true about international assignments in traditional cultures EXCEPT
Women typically do not succeed in expatriate assignments.
Third-country nationals are
Workers who come from neither the host nor the host-country.
International cadre are
A group of managers who specialize in international careers.
A union representing one occupational group in one company is
A local union.
Companies with a multi-local strategy are most likely to have a
A polycentric HRM orientation.
Using more local managers to reduce the costs of training expatriate managers is a benefit usually associated with
A polycentric or regiocentric HRM orientation.
According to the text, which of the following is NOT one of the strategies used to allow successful repatriation of expatriates?
Allow the expatriate to return when he/she is ready to do so
A union representing all workers belonging to one religious orientation in a company is known as
An ideological union.
All people in a particular industry, regardless of occupational group is most likely represented by
An industry union.
In most collectivist cultures, performance appraisals
Are often communicated subtly, such as by a manager ignoring a worker.
Principles of goal-setting theory include all of the following EXCEPT
Assign do-your-best types of goals.
The sociotechnical systems approach to job design
Attempts to mesh both modern technology and social needs of workers.
The practice of recruiting friends or relatives of those already employed is which form of recruiting?
Backdoor recruiting
All of the following are true about unions in England, Germany, France, and the U.S. EXCEPT
British unions developed with strong government interference.
Which of the following statements about flexpatriates is FALSE?
Flexpatriate assignments usually last longer than expatriate assignments.
Employees who are sent on frequent but short-term international assignments are known as
Flexpatriates
Esteem needs refer to
Focus on respect and feelings of self-worth.
People's expectations from work (such as work providing necessary income or work providing satisfactory experiences) refer to
Functions of work.
Selection in collectivist cultures
Gives preference to the in-group members
Motivation refers to
Goal-directed behaviors to satisfy human needs.
Extra money paid to expatriates for particularly difficult posting due to issues such as high risk or poor living conditions is known as
Hardship allowance.
The two aspects to consider when evaluating the possibility of hiring expatriates are the high cost and
High failure rate.
Managerial selection and recruitment in Korea and Japan are dominated by
High school and university ties.
Which is correct regarding home country vs. host country?
Home country is where the firm's headquarters is located and the host country is where an employee from the home country or other country is working.
All of the following statements are true about hygiene factors EXCEPT
Hygiene factors can motivate workers similarly to motivating factors.
Which of the following is NOT one of the recruitment steps?
Managers choose a person who fits the job.
All of the following explain why there may be more international assignments for women in the future EXCEPT
More federal funds to train women for international assignments.
All of the following are true about US training and development practices EXCEPT
Most training programs reach a majority of the workers.
Expectancy theory proposes that
Motivation is a result of an individual's preferences and belief that his/her effort will lead to some valued results.
An abundant level of iron ore deposits in a country represents which of the following?
Natural factor conditions
Which recruitment strategy do US managers see as most effective?
Newspaper and online advertising
Social loafing
Occurs when people put out less effort when working in groups.
Which types of motivation theories explain motivation arising from satisfaction of needs and values combined with an individual's beliefs regarding the work environment?
Process and reinforcement theories
Which of the following statements regarding selection in collectivistic cultures is FALSE?
Older male recruits are usually preferred because they can be easily molded to fit the company's culture.
Which is NOT a recruiting approach among firms in countries that tend to hire friends and families of those they already employ?
O pen Forms
Need theories of motivation are based on the assumption that
People can satisfy basic human needs in the work setting.
Conclusions from the World Values Survey and the European Values Survey on functions of work reveal that
People from different nations do not assign the same magnitude of importance to work functions.
All of the following statements about Maslow's hierarchy of needs are true EXCEPT
People have six basic type of needs.
All of the following are true about the operant-conditioning model EXCEPT
People will continue behaviors they like irrespective of the nature of consequence.
The national context affect motivation through all of the following EXCEPT
The existence of strong organizational cultures.
The use of worldwide job evaluations, performance appraisals methods, and salary scales to determine pay is the
The global pay system.
Adjusting wages to local lifestyles and costs of living refers to which expatriate compensation system?
The host-based compensation system
W hich is NOT true of McLelland's Achievement Motivation?
The level of Achievement Motivation is directly related to economic performance.
All of the following statements about the US job characteristics model are true EXCEPT
The model suggests that enriching job characteristics is motivating for all types of individuals.
Backdoor recruitment in collectivist cultures may not always be used by foreign multinationals because
The multinationals may not have access to the appropriate contacts.
Union membership density refers to
The proportion of workers who belong to unions in a country.
Hygiene factors include
The size of desks and color of offices.
Which of the following is NOT one of the factors determining the resource pool of a country as discussed in the text?
The training and development system available
According to a study of ten countries on nine compensation practices
There was universal consensus on eight as being necessary.
Expatriate workers who come from neither the host nor home country are
Third country nationals.
Induced factors i nclude
cultural and institutional pressures.
W hich is NOT one of the four IHRM orientations as covered in the text?
egocentric
