Man 4583 exam 3

Sally receives the following information on her project: PV=100, AC=75, EV=100. How well is the project doing in terms of budget? A) Right on budget B) 25 under budget C) 25 over budget D) 50 under budget E) 50 over budget

25 under budget

Key practices in the partnering approach to managing contracted relationships include A) Single project contracting B) Risk being transferred to the other party C) Access to each other's organizational resources D) Structured communications E) Independent project teams

Access to each other's organizational resources

For some Agile projects, ___________ are established, which is the maximum budget that should not be exceeded in the development of a given product or service. A) Project accounts B) Contingencies C) Agile accounts D) Ceilings E) Scrum logs

Agile accounts

_____________ represents a fundamental shift away from the traditional plan-driven project management approach by adopting a more experimental and adaptive approach to managing projects. A) Agile project management B) Hybrid project management C) Uncertain project management D) Focused project management E) Interactive project management

Agile project management

Principled negotiation emphasizes developing win/win solutions while protecting yourself against those who would take advantage of your forthrightness. Which of the following is NOT one of the key points of principled negotiation? A) Use objective criteria when possible B) Be honest and forthright C) Focus on interests, not positions D) Separate the people from the problem E) Invent options for mutual gain

Be honest and forthright

What does the acronym BATNA stand for? A) Best alternative to a negotiated agreement B) Be able to negotiate an agreement C) Better ability to negotiate an agreement D) Best ability to have a negotiated agreement E) Better agree than no agreement

Best alternative to a negotiated agreement

Of the following costs, which are NOT included in baseline? A) Suppliers B) Equipment C) Labor D) Budget reserves E) Contractors

Budget reserves

Managing a project and leading a project are two different things. Project leadership is about coping with A) Formulating plans and objectives B) Monitoring results against plans C) Change D) Taking corrective action when necessary E) Designing structures and procedures

Change

When a project starts with a high priority but it is cancelled because its rank erodes or crashes during its project life cycle, this is an example of what type of project closure? A) Normal B) Premature C) Perpetual D) Failed Project E) Changed Priority

Changed Priority

Project success or failure often is reliant upon the contributions of all of the following groups of stakeholders EXCEPT A) Customers B) Suppliers C) Contractors D) Competitors E) Top management

Competitors

In many cases, _________ only begin to understand what they actually desire when they are provided with someone's impression of what they want. A) Project Managers B) Customers C) Sponsors D) Team Leaders E) All of the above are correct

Customers

The traits of successful project managers include all of the following EXCEPT A) Pessimist B) Proactive C) Skillful politician D) Effective time management E) Personal integrity

Pessimist

The value that tells you the planned value of work that has actually been completed is the A) SV B) PV C) EV D) AC E) CV

EV

The cost variance for a project is calculated by A) EV-AC B) AC-SV C) PV-EV D) CV-EV E) EV-PV

EV-AC

Which of the following methods will measure the cost efficiency of the work accomplished to date? A) SV/CV B) EV/PV C) EV/AC D) AC/SV E) AC/CV

EV/AC

Iterative development processes provide the following important advantages EXCEPT A) Continuous integration of the evolving product B) Frequent demonstration of progress to increase the likelihood that the end product will satisfy customer needs C) Early detection of defects and problems D) Ease of comparing actual information against planned E) Constant verification and validation of the evolving product

Ease of comparing actual information against planned

Outsourced projects are susceptible to conflicts since people are unaccustomed to working together. Which of the following is a primary control mechanism for dealing with and resolving problems? A) Arbitration B) Escalation C) Collaboration D) Mediation E) Regulation

Escalation

Which of the following is not a wrap-up closure activity that might be found on a checklist? A) Getting delivery acceptance from the customer B) Reassigning project team members C) Closing accounts and seeing all bills are paid D) Evaluation of team performance E) Creating a final report

Evaluation of team performance

While Agile Project Management does not consist of one set method, most methods are based on similar principles. Which of the following Agile Project Management principles would be described when testing assumptions early and building working prototypes to solicit customer feedback and refine product requirements? A) Focus on customer value B) Iterative and incremental delivery C) Experimentation and adaptation D) Self-organization E) Continuous improvement

Experimentation and adaptation

A guide who leads the project team through an analysis of project activities that went well, what needs improvement, and development of a follow-up action plan with goals and accountability is a(n) A) Owner B) Project sponsor C) Project manager D) Facilitator E) Mediator

Facilitator

While Agile Project Management does not consist of one set method, most methods are based on similar principles. Which of the following Agile Project Management principles would be described when employing business-driven prioritizations of requirements and features to satisfy customer needs? A) Focus on customer value B) Iterative and incremental delivery C) Experimentation and adaptation D) Self-organization E) Continuous improvement

Focus on customer value

When considering principled negotiation, revealing why you are trying to achieve something instead of demanding what you want or need is an example of A) Separate people from the problem B) Be honest C) Focus on interests, not positions D) Invent options for mutual gain E) When possible, use objective criteria

Focus on interests, not positions

Which of the following is NOT a role of the closure facilitator? A) Create an environment in which stakeholders feel safe to provide input B) Lead the team in exploring new ways for solving problems C) Uses several questionnaires as a starting point to conduct the post-project retrospective D) Get delivery acceptance from the customer E) Elicit a 360 degree view and input from all stakeholders to create a more complete picture of project issues

Get delivery acceptance from the customer

Which of the following groups of stakeholders place constraints on project work such as requiring permits to be secured, that work is built to code, or that safety standards are met? A) Project sponsors B) Government agencies C) Project managers D) Customers E) Top management

Governance agencies

Which of the following would NOT be appropriate to assess when evaluating team performance? A) How well the team performed in terms of time, cost, and specifications B) Effectiveness of group decisions C) Individual strengths and weaknesses D) Customer satisfaction with project deliverables E) Trust among group members

Individual strengths and weaknesses

In terms of commonly traded organizational currencies, being involved in a task that has a large significance or having a chance to do something important and do it well are examples of ______ related currencies. A) Task B) Position C) Inspiration D) Relationship E) Personal

Inspiration

Which of the following is true in regard to negotiation when managing projects? A) It is a competitive contest B) Each negotiator should win as much as he or she can for his or her side C) If project managers are not able win negotiations, they will not be seen as effective leaders D) Success is measured by how much is gained compared to the other party E) It cannot be viewed as a contest

It cannot be viewed as a contest

Which of the following is NOT true regarding scope creep? A) It commonly occurs late in projects B) It is frequently unnoticed until time delays or cost overruns are observed C) It wears down team motivation and cohesiveness D) Project suppliers resent frequent changes E) Scope changes can represent significant opportunity

It commonly occurs late in projects

An analysis carried out during and shortly after the project life cycle that attempts to capture positive and negative learning is represented in which of the following? A) Scenario analysis B) Variance analyses C) Lessons learned D) Performance evaluation E) Strategic objectives

Lessons learned

The process for capturing lessons learned continues to evolve, but there are still many barriers to effectively capitalizing on lessons learned that have been identified. The following are examples of these barriers EXCEPT A) Lack of time B) Teams get little direction or support after lessons are reported C) Lessons learned often degenerate into blame sessions D) Lessons learned are being used across different locations E) The organizational culture doesn't support the effort that it takes to capitalize on lessons learned

Lessons learned are being used across different locations

Which of the following is used at Hewlett-Packard for building relationships with key players that will determine a project's success? A) MBO B) MBA C) GIGO D) MBWA E) PMI

MBWA

The second step in the project control process for measuring and evaluating project performance is to A) Review the baseline plan with top management B) Analyze inputs to control system C) Compare plan against actual D) Measure progress and performance E) Review spending with team members

Measure progress and performance

Specific features are created using Scrum methodology according to four distinct phases. Which of the following is NOT one of these phases? A) Analysis B) Monitor C) Build D) Test E) Design

Monitor

A CPI or SPI value less than one indicates that the project is A) Under cost or behind schedule B) Over cost or ahead of schedule C) Under cost or ahead of schedule D) Over cost or behind schedule E) On cost or on schedule

Over cost or behind schedule

Each retrospective is assigned a(n) _________, typically a team member who is very interested in and familiar with the retrospective. This individual will serve as the contact point for anyone needing information relating to the retrospective. A) Owner B) Project sponsor C) Project manager D) Facilitator E) Mediator

Owner

The result of teambuilding among the project's participants that states their common goals for the project as well as the procedures that will be used to achieve these goals is a A) Signed contract B) Legal partnership agreement C) Project plan D) Partnering charter E) Responsibility matrix

Partnering charter

The earned value system starts with the time-phased costs that provide the project baseline, which is called the A) Planned budgeted value of work scheduled B) Planned budgeted value of work completed C) Earned value of work scheduled D) Scheduled value of work scheduled E) Scheduled value of work completed

Planned budgeted value of work scheduled

When the project may be completed early with some parts of the project eliminated this is considered to be ___________ closure. A) Normal B) Premature C) Perpetual D) Changed Priority E) Failed Project

Premature

The _________ is the customer's prioritized list of key features desired when the project is completed A) Project master B) Spirit backlog C) Creative backlog D) Product backlog E) Project list

Product backlog

Scrum relies on three key roles. A person who acts on behalf of customers to represent their interests and who is responsible for ensuring that the development team focuses their efforts on developing a project that will fulfill the business objective of the project is called a A) Customer service representative B) Project champion C) Customer liaison D) Product owner E) Production coordinator

Product owner

A tool used to monitor past project schedule performance, current performance, and to estimate future schedule trends is a simple line chart known as a A) Project control chart B) Gantt chart C) PERT chart D) Network diagram E) Milestone chart

Project control chart

Long-term partnerships will provide all the following EXCEPT A) Improved communication B) More efficient utilization of resources C) Reduced communication requirements D) Lower administrative costs E) Improved innovation

Reduced communication requirements

Which part of the final report examines in detail the underlying causes of problems, issues, and successes relative to the project and includes concise, factual review statements of the project? A) Executive summary B) Review and analysis C) Recommendations D) Lessons learned E) Appendix

Review and analysis

The following are distinguishing characteristics of retrospectives methodology EXCEPT A) Uses an independent facilitator B) Establishes in-process learning gates during the project life cycle C) An owner, typically a team member, is assigned D) Reviews cannot be linked to percent complete E) A repository is developed that is easy to use

Reviews cannot be linked to percent complete

Nancy tells her supervisor that as of right now, $1.05 worth of work has been accomplished for each $1 worth of scheduled work. Nancy got this information from viewing the A) SV B) TCPI C) CPI D) SPI E) PCIB

SPI

A new holistic approach in new commercial product development efforts where the cross-functional team collaborating to develop a new product is compared to rugby, where the whole team "tries to go the distance as a unit," is known as A) Scrum B) Specific project management C) Traditional project management D) Prioritized WBS E) Functional teams

Scrum

Best practices in outsourcing project work include all the following EXCEPT A) Well defined requirements and procedures B) Training and teambuilding activities C) Well-established conflict management processes D) Frequent reviews and status updates E) Short-term, no pressure, outsourcing relationships

Short-term, no pressure, outsourcing relationships

Mathematically, customer satisfaction is a function of the extent to which perceived performance exceeds expectations. A customer satisfaction ratio of .95 indicates that a customer is A) Very satisfied B) Slightly satisfied C) Neutral. Expectations were met D) Slightly dissatisfied E) Very dissatisfied

Slightly dissatisfied

Scrum uses a series of coordinated meetings to manage the development process. Which of the following is held at the start of each sprint? During this meeting the product owner and development team negotiate which product backlog items the team will attempt during the next sprint. A) Sprint planning meeting B) Release planning meeting C) Sprint review meeting D) Daily scrum meeting E) Sprint retrospective meeting

Sprint planning meeting

When considering the Agile Project Management process, at the end of each iteration A) Team members are released to work on other projects B) The scrum master assigns daily tasks to team members C) Product owner determines whether or not the project is complete D) The scrum master can terminate the project E) Stakeholders and customers review progress and re-evaluate priorities

Stakeholders and customers review progress and re-evaluate priorities

Which of the following is part of the traditional approach to managing contracted relationships? A) Structured communications B) Long-term commitment C) Total company involvement D) Shared risk E) Mutual trust

Structured communications

The indicator that tells you the amount each remaining dollar must earn in order for the project to stay within budget is the A) PCIC B) VAC C) CPI D) SPI E) TCPI

TCPI

In terms of commonly traded organizational currencies, sharing personnel, undertaking unwanted tasks or providing technical knowledge are examples of ______ related currencies. A) Task B) Position C) Inspiration D) Relationship E) Personal

Task

The content of the final report typically includes the following topics EXCEPT A) Lessons learned B) Review and analysis C) Recommendations D) Executive summary E) Team reviews

Team reviews

When determining project uncertainty, _________ can be a source of unpredictability. A) Technology B) Clients C) Vendors D) Sponsors E) WBS

Technology

More and more companies are discarding the traditional superior-subordinate performance feedback process and replacing it with a multi-rater appraisal called A) Critical incidences review B) Management by objectives C) The 360-degree feedback D) Team evaluation survey E) Retrospectives

The 360-degree feedback

Which of the following summarizes project performance and provides useful information for continuous improvement? A) Customer acceptance B) The final report C) Team evaluation D) 360 degree feedback E) Project summary

The final report

The purpose of project evaluation is to assess how well A) The project team performed B) The team members performed C) The project manager performed D) The project team and team members performed E) The project team, team members and the project manager performed

The project team, team members and the project manager performed

Jessica just received the following information on her project: PV =200, EV=300, AC=250, BAC=1500, EAC=1208. In terms of cost at completion A) The project will currently finish under budget B) The project will currently finish over budget C) The project will currently finish on budget D) The project will currently finish behind schedule E) There is insufficient information to draw conclusions

The project will currently finish under budget

Traditional approaches to project management concentrate firmly on A) Thorough planning up front B) New technology C) Flexibility D) Change E) Iterative development

Thorough planning up front

Baseline project budgets are derived from A) The organization's overall budget B) Time-phasing the work packages C) Top management directions D) The total direct, direct project overhead and G&A overhead costs E) The earned value system

Time-phasing the work packages

A ___________ Gantt chart is a simple and effective way to depict progress on a project. A) Baseline B) Control C) Variance D) Tracking E) Simple

Tracking

Project ________ varies according to the extent the project scope is known and stable and the technology to be used is known and proven. A) Stability B) Balance C) Unity D) Uncertainty E) Degree

Uncertainty

Ultimate success of the project is determined by A) Whether the project was completed on time B) Whether the customer is happy C) Whether the project meets specifications D) Whether the project was under budget E) Whether the project served the purpose it intended

Whether the customer is happy

Establishing a team identity is facilitated by A) Team members working in a common space B) Creation of a project team name C) Effective use of meetings D) Team rituals E) All of these are facilitators of establishing a team identity

all of these

During which stage of team development is high performance not a top priority and attention is devoted to wrapping up the project? A) Norming B) Storming C) Performing D) Adjourning E) Forming

adjourning

Individual rewards for outstanding work would NOT include: A) Letters of commendation B) Public recognition C) Desirable job assignments D) Judiciously making exceptions to the rules E) All of these are examples of individual rewards for outstanding work

all of these are examples

When a project manager reduces the intensity of the conflict by smoothing over differences or interjecting humor when dysfunctional conflict arises, they are attempting to _________ the conflict. A) Eliminate the conflict B) Control the conflict C) Mediate the conflict D) Arbitrate the conflict E) Encourage the conflict

control the conflict

The second ring in the network of relationships for project managers includes all of the following EXCEPT: A) Other project managers B) Customers C) Functional managers D) Top management E) Project sponsors

customers

The following are necessary when mapping dependencies or building a social network EXCEPT A) Identify those on whom the project depends for success B) Identify whose opposition would keep you from accomplishing the project C) Examine what sources of influence you have relative to those on whom you depend D) Focus on the relationships with project team members since they are doing the project work and you have most influence over them E) Diagnose another's point of view as well as the basis for their positions

focus on the relationships with project team members since they are doing the project work and you have most influence over them

Tom is managing a project team responsible for building a new office building that started this week. He notices that team members are trying out different behaviors to see what is acceptable to the project and personal relations. Which stage of development is the team in? A) Norming B) Storming C) Performing D) Adjourning E) Forming

forming

The first step in facilitating group decision making is to A) Call a meeting to discuss the problem B) Identify the problem C) Agree that there is a problem D) Quantify the problem E) Generate alternatives

identify the problem

Which of the following is commonly associated with high-performing project teams? A) Risk taking is controlled and not allowed to jeopardize the overall project B) Roles and specific responsibilities are well-defined C) A degree of competition among team members is encouraged D) Mistakes are viewed as opportunities for learning E) Team members are selected with similar talents to enhance cohesion

mistakes are viewed as opportunities for learning

Research consistently points out that project success is strongly affected by the degree to which a project has the support of top management. The following are ways a project manager can manage upward relationships EXCEPT A) Never ignore the chains of command B) Prove loyalty C) Pick the optimum time to appeal to top management D) Consistently follow through on requests E) Accept profound differences in perspective and become skilled at the art of persuading superiors

never ignore the chains of command

During which stage of team development do close relationships develop and the group demonstrates cohesiveness? A) Norming B) Storming C) Performing D) Adjourning E) Forming

norming

The transferring of business functions or processes to other companies has traditionally been known as A) Subcontracting B) Downsizing C) Partnering D) Joint venture E) Outsourcing

outsourcing

Which of the following would be defined as the ability to lead and manage yourself by establishing a sense for who you are, what you stand for and how you should behave? A) Proactive B) Emotional intelligence C) Empathetic D) Sense of purpose E) Personal integrity

personal integrity

To provide greater clarity to business ethics, many companies and professional groups A) Encourage managers to rely on their own personal sense of right and wrong B) Post consequences to unethical behavior C) Publish a code of conduct D) Conduct annual training seminars on business ethics E) Establish a reward system for those who display ethical behavior

publish a code of conduct

Advantages of outsourcing project work may likely include all of the following EXCEPT A) Shortened project duration B) Reduced costs C) Higher level of expertise D) Reduced conflict E) Increased flexibility

reduced conflict

Project managers play a key role in developing high-performance project teams. Which of the following is NOT a contributing factor to this role? A) Conduct project meetings B) Recruit team members C) Manage a reward system D) Manage conflict E) Report progress to top management

report progress to top management

During the delivery phase of a project's life cycle, the most significant source of conflict is A) Schedules B) Priorities C) Technical D) Procedures E) Costs

schedules

Why are extensive training and team building activities important when managing contracted relationships? A) Extensive training and team building activities are not worth the effort because people issues will usually work themselves out over time. B) So team members are provided with a theoretical understanding of the barriers to collaboration as well as the skills and procedures to be successful. C) So conflict management processes can be put into place D) So teams can still function together when co-location is not important for project success E) So teams can identify difficult individuals and keep their distance during the project

so team members are provided with a theoretical understanding of the barriers to collaboration as well as the skills and procedures to be successful

A high ranking manager who advocates the project and uses their influence to gain approval of the project is a project A) Promoter B) Champion C) Godfather D) Sponsor E) Advocate

sponsor

When project managers recognize that if they want participants to exceed project expectations then they have to exceed others' expectations of a good project manager, they are leading by example through which of the following aspects? A) Urgency B) Problem solving C) Priorities D) Standards of performance E) Ethics

standards of performance

Experience and research indicate that high-performance project teams are much more likely to develop under all the following conditions EXCEPT A) Members are assigned to the project full time B) Members report solely to the project manager C) There are 10 or fewer members per team D) Team members are selected by their managers E) The project involves a compelling objective

team members are selected by their managers

Which metaphor best captures the role of a project manager? A) The conductor of an orchestra B) The point guard on a basketball team C) A programmer on a software development team D) A scout on an exploration E) A mathematics instructor

the conductor of an orchestra

There are two important factors that affect the recruitment of project members. Which of the following is one of those factors? A) The budget available B) The size of the project C) The management structure being used to complete the project D) The level of innovation and technical expertise needed E) Organizational culture

the management structure being used to complete the project

The first project meeting is critical to the early functioning of the project team. Which of the following is NOT true regarding this meeting? A) An overview of the project's scope and objectives should be addressed B) Interpersonal interaction concerns should be addressed C) The project manager must model how the team will work together D) The meeting will need to be as long as necessary to cover the main objectives of a first meeting E) The meeting should be productive, well-organized and realistic.

the meeting will need to be as long as necessary to cover the main objectives of the first meeting

The project manager must quickly establish operational ground rules for how the team will work together. These include planning, tracking, managing change, and relationship decisions. Which of the following is an example of a planning decision? A) What departments will the team need to interact with during the project? B) What are the specific roles and responsibilities of all the participants? C) Who will generate and distribute reports? D) How will changes be documented and evaluated? E) How will progress be assessed?

what are the specific roles and responsibilities of all the participants

Which of the following would be an appropriate situation to require facilitating group decision making? A) A mechanical engineer is stuck trying to meet performance criteria for a prototype B) When strong group commitment is needed to decide methods to reduce project scope C) Expectations are unclear regarding a specific task D) Materials needed to finish a custom kitchen have not been determined E) Dysfunctional conflict between two project team members needs to be resolved

when strong group commitment is needed to decide methods to reduce project scope