Management 301 FINALLeadership activities typically include all of the following, except:

We determine whether or not an applicant meets the minimum requirements for a job using ______________ assessment methods?

Initial

What is a summary of the tasks, duties, and responsibilities that are associated with a particular job?

Job Description

What is the process of gathering detailed information about the various jobs within the organization?

Job analysis

__________ helps us understand the job as it exists, while _____________ allows us to change the job as needed

Job analysis; Job Design

Which of the following is a summary of the tasks, duties, and responsibilities that are associated with a particular job?

Job description

Which of the contemporary theories of leadership has ties to social categorization in how managers and employees interact?

Leader member exchange

Which variable is the ever-important "lynchpin" in making Contingency Theory work?

Leader member relations

Which activity is not typically associated with leadership?

Learning

If an employee is separating from the organization, what may they participate in to better understand some of the organization's short-comings and potential areas for improvement?

exit interview

The development of future leaders is associated with which leadership trend?

forward thinking leaders

Which type of performance appraisals eliminate bias by using tangible measures to determine employee success?

objective

Which are the three primary purposes of performance appraisals?

strategic; administrative; develoment

Which of the following is not one of the assumptions of the rational model of decision making?

the decision maker has the cognitive ability to handle the situation

The goal of forecasting is to determine whether we expect a labor surplus or labor shortage.

true

What is a conversational style of interviewing in which the questions and process are fluid?

unstructured interview

What is the wage or salary that an employee receives for completing the tasks, duties, and responsibilities associated with the job?

Base pay

Leadership activities typically include all of the following, except:

Budgeting

Help identifying high-potential employees that would benefit from development opportunities.

Development

Improving employee's knowledge and skills for jobs they might hold with the organization in the future is known as what?

Development

What federal act established a minimum standard of living for American workers, and therefore a federal minimum wage?

Fair labor standards act

According to the text, there are no distinct differences between leaders and managers.

False

At the Contingent Stage of the selection process, the prospective candidate is considered a finalist.

False

The goal of a(n) ___________ is to determine whether we expect a labor surplus or shortage.

Forecast

What is the process of determining how many employees are required in each of those jobs?

Forecasting

Being concerned for the well-being of followers and committing personal attention to each follower is associated with which of the Four I's of Transformational Leadership?

Individualized consideration

What is the ability to have an effect on the development or behavior of someone or something?

Influence

The selection process has four different stages. Put them in order from beginning to end.

Initial; substantive; discretionary; contingent

A(n) ___________ is someone who is able to harness relationships and motivate people to push harder, while a(n) ___________ focuses on work and tasks.

Leader , Manager

According to the video above, Camping World CEO Marcus Lemonis says, "If the first point of discussion is about ____ then no matter how talented they are, I'm not hiring them."

Money

Leaders that have been shown to be transformational have done so by utilizing four components. Which one is not part of the four components?

Perception stimulus

How do organizations make sure employees are doing what is needed and are working toward organizational goals?

Performance and management

A ___________ is the job held by an individual, while a ___________ is the collection of related tasks, duties, and responsibilities.

Position ; Job

The ___________ is the standardized process of interviewing in which candidates are evaluated based on a pre-defined list of items.

Structured interviewa

Which two types of performance management are the most often used in organizations?

Subjective and objective appraisals

If the leader is caring and nurturing toward the employees' needs and well-being, what style of leadership are they demonstrating according to Path-Goal theory?

Supportive

Muscle soreness, a cough, fever, runny nose, sore throat, and a headache are examples of what?

Symptoms

What is the total amount of the monetary and non-monetary pay provided to an employee by an employer in return for work performed?

Compensation

What is the total amount of the monetary and non-monetary pay provided to an employee?

Compensation

At which stage of the selection process would a drug test take place?

Contingent

The situational leadership model takes followers and puts them into four different categories of readiness based on how they equate to which two variables?

Task ability and motivation

It is ____ that we have the perfect number of employees to meet our strategies.

Very Rare

According to the video above, screensavers, cartoons, emails or texts of a sexual nature would fall under which category of sexual harassment?

Visual

Provide information on who our best and worst employees are and who should receive promotions or be targeted for termination.

administrative

The ability to be a starting quarterback in the NFL is extremely rare. What type of power are these players able to utilize?

expert power

For a typical business decision, we might use criteria such as ____, affordability, and whether it satisfies our basic needs.

feasibility

What company was used as an example to show how a problem with its customer service reps could be turned into an opportunity?

jetblue airlines

___________ is an outline of minimum qualifications that a potential employee must possess to be successful at that job in terms of the knowledge, skills, abilities, and other characteristics, while ___________ is a summary of the tasks, duties, and responsibilities that are associated with a particular job.

job specification ; Job description

______ is the process of social influence, which maximizes the effort of others, toward the achievement of a goal.

leadership

What employee-based variable in the Situation Leadership model looks at the desire a follower has to complete the tasks?

motivation

Situational control is broken down into three variables present in the leader's immediate environment. Those variables are

position, task structure and leadership mentor

There are four styles of leadership associated with Path-Goal Theory. Which one is not associated with this theory?

power

The fact that John and Mary's car has broken down represents a gap between their current state (a broken car) and their desired state (a working car). This represents a ______ for John and Mary.

problem

What is the amount of control and influence a leader has in a given environment?

situational control

___________ is the amount of control and influence a leader has in a given environment.

situational control

Help align the work of individuals with that of the organization as a whole.

strategic

_______ is an organization's efforts to give employees the knowledge or skills to better do their current job.

training

___________ is a method for bringing about change and the idea is to transform the way people work within an organization.

transformational Leadership

Sarbanes-Oxley and other acts like it have begun to require what from organizations and their leaders?

transparency

A leader is someone who is able to harness relationships and motivate people to push harder.

true

The ability to use influence is what helps distinguish who our leaders are.

true

From the choices below, which is the best description for legitimate power?

derived from formal position or rank within an organization

_____ is improving employee's knowledge and skills for jobs they might hold with the organization in the future, while _____ is an organization's efforts to give employees the knowledge or skills to better do their current job.

development and training

During which stage are we trying to distinguish between job finalists?

discretionary

According to a diversity study, what percentage of ethnically diverse companies are more likely to outperform their industry median?

35%

According to the video above, what percentage of hiring managers said they had caught an applicant in a lie?

58%

What is frequent or pervasive unwanted sexual comments, advances, requests, or other similar conduct?

Hostile work enviroment

What is the economic value of what our employees can produce or the services that they provide?

Human Capital

Put the problem-solving steps in the correct order.

Identify the problem, generate potential solutions, evaluate the various alternatives, implement our solution

Even though the Trait Theory is focused on the positives, there are "dark side" traits of leaders. Which two are the best examples from the text?

Machiavellians and narcissism

Activities such as budgeting, organizing, and controlling are typically associated with

Management

According to the video above, Minda Zetlin says the ability of a manager to get into employees' minds and figure out the cues to get them to go in the direction you want involves a healthy amount of ______________.

Manipulation

With the Situation Leadership Model there are four different styles leaders may implement. Which one is not part of the four styles?

Observing

The process of developing alternatives to address specific issues.

Problem solving

What is the granting or declining of benefits based on the acceptance of a sexual demand?

Quid pro qou

If your organization has determined that it has a labor shortage and needs to bring in new talent, then the first step is:

Recruiting

What is the process of finding and attracting new employees?

Recruiting

A supervisor concerned with being liked by employees as the primary objective would likely have which behavioral orientation?

Relationship orientation

___________ capital is the connections between individuals and entities that can be economically valuable, while ___________ capital is the economic value of what our employees can produce or the services that they provide.

Social ; Human

What are the connections between individuals and entities that can be economically valuable?

Social capital

The activities that center on the attraction, development, and retention of high-quality employees are referred to as Human Resource Management (HRM).

True

The purpose of Human Resource Management is to organize work so that the goals of the organization are accomplished.

True

With Path-Goal Theory, leaders should be more flexible with their styles.

True

________ is the rate at which employees leave an organization, both voluntary and involuntary.

Turnover

Which behavioral theory included the concepts of job-centered leader behavior and employee-centered leader behavior?

University of Michigan Study

Which type of turnover is classified by employees that leave the organization for better opportunities, better pay, better management, or for any other cause over which an organization may have direct control?

avoidable voluntary turnover

Examining relevant information and reviewing what others have done relates to which tip for generating alternative solutions?

be sure that you are informed

Which of the possible answers does this theory definition best fit? "Leader's behavior and determines if a leader's style is task oriented or relationship-oriented and if that style is effective for the situation at hand."

contingency theory

Which of the possible answers does this theory definition best fit?"The style of leadership that would be best suited to help employees get what they want based on the situation and the type of employee they are leading."

goal-path theory

When you begin the process of recruiting in finding and attracting new employees, which two methods are often used?

internal and external recruiting

Which activity is not typically associated with the general activities of management?

orchestrating

According to the video above, Minda Zetlin says the ability of a manager to get over mistakes and leave them in the past without feeling guilty involves a healthy amount of

psychopathy

Based on the _________ of the follower, different leadership styles are going to be more effective.

readiness level

Celebrities are often used in advertisements and movies because people identify and admire them. What type of power do these celebrities have?

referent Power

___________ is behavior concerned with enhancing relationships as the primary objective, while ___________ is behavior related to completing tasks as the primary objective.

relationship orientation and task orientation

During stage two in the selection process, the substantive stage, interviews typically take one of two forms as:

situational and behavioral training

According to the LA Times video on the Wells Fargo scandal, why did employees create accounts customers didn't ask for?

to meet sales goals

What is disparity in selection for hiring or promotion that disadvantages individuals of a particular race, ethnicity or sex?

Adverse impact

What federal act mandated that organizations with more than 50 employees must provide health insurance?

Affordable care act

What is the process of choosing from alternatives to maximize outcomes?

Decision Making

The process of choosing from alternatives.

Decision making