Management Ch 12

Virtual teams consist of people in different locations, and are often formed to take advantage of distributed expertise or time. Which of the following statements is true about managing virtual teams?

Managers often think they must see team members working in order to believe that work is being done, so team members in other locations may not receive full credit for their contributions.

Which of the following statements is not true about social loafing (the Ringelmann effect)? Social loafing increases as groups become larger. Social loafing enhances a group's ability to perform well. Social loafing involves individuals putting forward less effort when working in a group. Social loafing is less common in cohesive groups.

Social loafing enhances a group's ability to perform well.

Which of the following statements is not true about diversity? Diversity in team composition can lead teams to come up with more creative and effective solutions. One team member's strengths can compensate for another's weaknesses, and vice versa. Team members with different but complementary skills can see each other's blind spots and help the team avoid problems before they occur. The more diverse a team is in terms of expertise, gender, age, and background, the more likely that the team will experience groupthink.

The more diverse a team is in terms of expertise, gender, age, and background, the more likely that the team will experience groupthink.

What is the stage, in group evolution, where the group dissolves once the goal has been achieved, or alternatively, through situations such as organizational restructuring?

adjourning

__________ can be thought of as a kind of "social glue" that refers to the degree of camaraderie and trust within the group.

cohesion

True or false: Meetings are ineffective uses of time, hindering groups/teams from coordinating and sharing information.

false

Put the five-stages of group evolution in order.

forming storming norming performing adjourning

In the group development model, the __________ stage is when members are become much more committed to each other and the group's goal, and cooperation increases. It is also an ideal time to host a social or team-building event.

norming

In the group development model, the __________ stage is when members are interdependent and respectful, and the group experiences synergy. Group leaders can move into coaching roles at this point.

performing

In the group development model, the __________ stage is when members are becoming more authentic as they express their deeper thoughts and feelings, often leading to conflict.

storming

A __________ is a cohesive collection of people who are committed to work together to achieve mutual goals. They may produce more than the sum of their contributions.

team

What is created when team members articulate and agree upon the goals, roles, leader, decision-making process, and meeting times for the team?

team contract

A team where the manager serves as the team leader is a __________.

traditional team