Management CH 12

With this method, an employee learns while completing his or her normal assignments, typically by watching someone with more experience.

360-degree feedback

Which of the following tests should you choose if you want to engage applicants in a conversation to determine if they have good communication skills?

Ann interview

he question "What is the unemployment rate for our state?" would be asked during which stage of the human resource planning process?

Assessing trends

Cabinets and Bins is a new storage furniture company that is in the process of recruiting staff. The CEO of the company wants to market his company as an environment that is highly creative and encourages staff to think critically. How can the CEO attract and recruit the right kind of workers?

By developing a strong employer brand F

This type of employee is someone who does work for an organization on a temporary or part-time basis.

Contingent Worker

_____ refers to the design and application of formal systems in an organization to assure the effective and efficient use of human talent to accomplish organizational goals.

Human resource management

The 360-degree feedback performance appraisal system tries to improve performance ratings by forcing managers to:

Include information from a wide variety of sources in their reviews.

This is the process of collecting information about how a job is done. It can involve surveys, focus groups, observations, or individual interviews.

Job analysis

If Denise wants to know how much the jobs in her gym are worth in comparison to one another, she should do a:

Job evaluation

In this type of interview, an applicant meets with a number of interviewers at the same time, who then compare their impressions of the applicant.

Panel interview

One of the major concerns of employees who work in HRM is to develop human capital. What is one of the best ways a manager can develop human capital?

Train unskilled workers so they can efficiently perform their tasks.

Elements of the new social contract include a focus on the worker's future employability, as well as on the worker's sense of personal responsibility.

True

Errors, such as stereotyping, are _____ likely to occur when managers evaluate employees based on the possession of specific traits and characteristics.

more

he Maine Media Workshop is similar to _____, because the people who take classes there learn by doing.

on-the-job training

When Elizabeth Greenberg talks about bringing in a new faculty member and prepping them about the number of hours they will have to work, she is conducting a

realistic job preview

This technique enables managers to determine what jobs are worth on the open market—it collects information on what other companies are paying for a particular type of work.

Wage and salary surveys

This selection tool has applicants demonstrate how they would do a part of the job for which they are applying.

Work sample test

What kind of interview should you recommend to Goliath Industries if they want to increase the reliability and validity of the interview process?

Structured interview

This is an arrangement in which employees work at home or in another location outside company offices and use the Internet to remotely access company computers.

Telecommuting

Denise is planning on opening a new gym, and she wants to be sure that her employees can move to any open position and do well. What pay system will help her to achieve this goal?

Skill-based pay system

The question "How many qualified applicants do we generally get per position opening?" would be asked during which stage of the human resource planning process?

Forecasting external supply

In the strategic approach to human resource management, _____ managers are involved in managing human resources.

all