Management Ch. 4

Distributive Justice

Type of justice that reflects the perceived fairness of how resources and rewards are distributed or allocated

Interactional Justice

Type of justice that relates to the quality of the interpersonal treatment people receive when procedures are implemented

Motivation

What is the fuel that drives results and performance?

Process Theories

A perspective on motivation that focuses on explaining the process by which internal factors and environmental characteristics influence employee motivation

Content Theories

A perspective on motivation that focuses on identifying factors, such as needs and satisfaction, that energize motivation

Content Theories

A perspective on motivation where the belief is that "employee's needs influence motivation"

Job Rotation

An approach to Job Design that calls for moving employees from one specialized job to another

Job Enrichment

An approach to Job Design that entails modifying a job such that an employee has the opportunity to experience achievement, recognition, stimulating work, responsibility, and advancement.

Job Enlargement

An approach to Job Design that involves putting more variety into a worker's job by combining specialized tasks of comparable difficulty

Scientific Management

An approach to Job Design which conducts a business by standards established by facts or truths gained through systematic observation, experiment, or reasoning

Maslow's Need Hierarchy Theory

Content theory of motivation that states that motivation is the function of 5 basic needs, where after the most pressing need is met, you move onto the next need

McClelland's Acquired Needs Theory

Content theory of motivation that stresses three main needs: Need for Achievement, Need for Affiliation, and Need for Power

Valence

Element of Expectancy Theory that reflects the statement: "How much do I value the rewards that I receive?"

Expectancy

Element of Expectancy Theory that reflects the statement: "What are the chances of reaching my performance goal?"

Instrumentality

Element of Expectancy Theory that reflects the statement: "What intrinsic and extrinsic rewards will I receive if I achieve my desired level of performance?"

Need for Affiliation

One of the Needs in McClelland's Acquired Needs Theory that encompasses the desire to maintain social relationships, as well as to be liked and to join groups.

Need for Achievement

One of the Needs in McClelland's Acquired Needs Theory that is the desire to excel, overcome obstacles, solve problems and rival and suppress others

Need for Power

One of the Needs in McClelland's Acquired Needs Theory that is the desire to influence, coach, teach, or encourage others to achieve

Equity Theory

Process theory of motivation that explains how people strive for fairness and justice in social exchanges or give-and-take relationships

Expectancy Theory

Process theory of motivation that holds that people are motivated to behave in ways that produce desired combinations of expected outcomes

Self-Actualization Esteem Love Safety Physiological

Rank Maslow's Needs Hierarchy Theory. (place them as you would have to write it out on the test)

Motivation

Refers to the psychological process "that underlies the direction, intensity, and persistence of behavior or thought"

Job Design

This is used to motivate employees using activities that involve alteration of specific or interdependent jobs, as well as the intent of improving the quality of an employee's job experience and on-the-job productivity

Intrinsic Motivation

This type of motivation is the drive to work because of the positive internal feelings that are generated by doing well

Content Theories and Process Theories

What are the two types of fundamental theoretical perspectives on Motivation?

Motivation

______ is inferred from one's behavior and is fueled by inputs that come from person and environmental factors.

Process Theory

Is Equity Theory a content theory or a process theory of motivation?

Process Theory

Is Expectancy Theory a content theory or a process theory of motivation?

Intrinsic Motivation

This type of motivation results from internal feelings

Extrinsic Motivation

This type of motivation results from rewards such as recognition, money, and promotion

Procedural Justice

Type of justice that is the perceived fairness of the process and procedures used to make allocation decisions

All of them

Which element of the Expectancy Theory has to be high in order for motivation to be high?