Management Chapter 19

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To increase personal power in an​ organization, a manager should focus on developing all of the following attitudes or beliefs in other organization members​ EXCEPT: _______.

A sense of competitiveness with other managers

A manager who performs personal favors for other employees is likely attempting to develop which of the following attitudes among other organizational​ members?

A sense of obligation toward the manager

Information appropriateness is defined as which of the following?

How relevant the information is to the decision-making situation the manager faces

​____________ refers to details about a project or the set of conclusions resulting from data analysis.

Information

The relevancy of information to the decision-making situation the manager faces determines which of the following?

Information appropriateness

Which of the following is NOT one of the four primary factors that determine the value of​ information?

Information power

__________ is the degree to which information represents reality.

Information quality

Which of the four primary factors in determining the value of information can be described as the amount of decision-related information managers possess?

Information quantity

Which of these comes from a​ manager's relationship with​ subordinates?

Personal power

__________ is an example of general accounting.

Preparing balance sheets, income statements, and other statements and reports

Information timeliness is defined as which of the following?

The extent to which the receipt of information allows decisions to be made and action to be taken so the organization can gain some benefit from possessing the information

According to the __________, management shall respect the rights of all employees when setting policy regarding security measures.

equity principle

Treat employees with dignity and make them feel they are part of the team is related to __________.

increasing productivity

The amount of the total costs of producing a product that exceeds the total revenue from selling it is known as​ ____________.

loss

Identifying individuals in the organization who control activities and preparing reports to show how well or how poorly employees perform best defines __________.

performance reporting

Return on investment best defines __________.

profitability standards

Under the ethics principle, organization __________.

should use information and execute information security in an ethical manner

​A(n) _______________ is the established level of performance to serve as a model for evaluating an​ employee's success.

standard

An indicator that an issue or weakness exists is known as​ a(n) _______.

symptom

Market position standards indicate __________.

the total sales of a particular market that a company would have relative to its competitors

Jorge has calculated for his cell phone fixing business the amount of customers and jobs he needs in order for his revenue to cover his total costs. This is called​ _______.

the​ break-even point

Doing personal favors for people is an example of an attempt to create which kind of attitude when working to increase managerial power?

A sense of obligation toward the manager

Which of the following is the​ break-even analysis​ equation?

BE​ = FC​ / P−VC

Which term describes the process of producing information that summarizes various levels of profit or loss associated with various levels of​ production?

Break even analysis

Which of the following is the definition of cost accounting within the controlling subsystem?

Determination of the cost to manufacture a product and preparation of internal reports for management of the processing divisions

You're the financial controller of a small assisted-living center in upstate New York that serves mentally and physically disabled clients. Which of the following represents the most complete list of the main functions over which you should exert control?

General accounting, budgeting, cost accounting, performance reporting, and data processing

Which management technique recommends that subordinates handle routine​ issues, allowing managers to handle non routine or unusual organizational​ issues?

Management by expectation

__________ indicate the total sales of a particular market that a company would have relative to its competitors.

Market position standards

What is the first step in the controlling​ process?

Measuring performance

Which term is used to describe any factor within an organization that is a barrier to organizational goal​ attainment?

Problem

Which of the following is the first step in evaluating the quality of organizational​ information?

Selecting the data to be analyzed and then determining the value of the information

Which of the following is the definition of authority?

The right to command others to respond to orders

According to the __________, organizations must clearly define and acknowledge information security accountability and responsibility.

accountability principle

When managers go out of their way to ensure that employees know exactly what details are required to increase the quality of a controlling​ subsystem, managers are most likely​ ____________.

communicating the mechanics of the control process

The​ _______________ management function is focused on collecting data on employee performance and comparing it to previously set standards.

controlling

Gerrard is currently determining the cost to make a product. He will then present a report on what he finds. This best fits the controller function of​ _______.

cost accounting

An electronics company is currently looking at the share of total sales it has compared to competitors. This is an example of a​ ________standard.

market position

Roderick has a significant amount of power due to his strong personal relationships with his subordinates. This type of power is known as​ _______.

personal power

Which two management functions have been called the​ "Siamese twins of​ management" because they are so closely​ linked?

planning and controlling

The primary factors that govern the value of information within an organization include information​ appropriateness, timeliness,​ quantity, and​ _______________.

quality

Under the assessment principle, organizations __________.

should periodically assess the risks to information and information systems

Information​ ___________ refers to the extent to which the receipt of information allows decisions to be made and action to be taken to the benefit of the firm.

timeliness

Under the __________, organizations should act in a timely manner to prevent or respond to breaches of and threats to information systems.

timeliness principle


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