Management Chapter 8 Pt 2

profit

A divisional manager's performance is evaluated on the basis of the difference between the sales revenues generated by that division and the cost of making those goods and services. The divisional manager is being evaluated using the ________ budget approach.

feedback

At the output stage, managers usually utilize ________ control.

closely supervise their employees within a hierarchical system.

Companies with an inert culture

performance.

In an adaptive culture, employees often receive rewards based on their

bureaucratic

Jae-Kyu, a worker at Chelsea Motor Scooters, comes up with a new way to attach the fuel injection system to the motor, increasing the efficiency of the assembly process. The managers instruct all employees to attach fuel injection systems the same way so that every car comes off the assembly line with its fuel injection system attached in the new way. The managers are using ________ control.

take on an advisory role and focus on pursing new opportunities for Old Sarsaparilla

Jonah and Aubrey are the founders of Old Sarsaparilla, a manufacturer of novelty bottled sodas that use organic ingredients. After a couple of years of successfully marketing their products to local businesses, the company has attracted a slew of new investors and clients and has expanded into several of the surrounding states. As part of this expansion, they have hired a manager, Yusuf, to be responsible for the day-to-day business of the company. However, Aubrey questions all of Yusuf's decisions, wanting to remain involved in every aspect of the business. This has resulted in her being overextended and stressed most of the time. Caryl, Old Sarsaparilla's biggest investor and one of Aubrey's mentors, knows that Aubrey's creative, big-picture thinking is one of her most valuable traits. What should he suggest she do?

employees of an organization who notice opportunities to develop new products

Members of which of the following groups may be considered intrapreneurs?

bureaucratic

Rules and SOPs are used to regulate the behavior of workers within the organization with a ________ control system.

He should have floor managers and employees jointly set goals that describe what employees can personally do to reduce waste and then periodically check in with them to monitor their progress.

Santiago has taken a new job as the general manager at Durwood Industries, which designs and manufactures custom cabinets. He is replacing Evan, who recently retired. Santiago has already set a company-wide goal of increasing efficiency and reducing waste. Unfortunately, Santiago has inherited a heavily bureaucratic work culture governed by byzantine rules. Evan mainly managed by actively overseeing his employees, but from the employee's lack of motivation, Santiago can tell that this approach is no longer working. Based on what you know about behavior control, what solution should Santiago implement to increase employee engagement and productivity?

include organizational culture and strategies.

The aspects of organizational functioning that are affected by organizational change

quick

The financial ratio that indicates whether or not the organization is capable of paying off its short-term debts without having to sell its inventory is the ________ ratio.

liquidity

The financial ratio that measures the ability of the organization to pay its short-term debts is the ________ ratio.

control

The formal target-setting, monitoring, evaluation, and feedback systems that provide managers with information about whether the organization's strategy and structure are working efficiently and effectively are known as ________ systems.

expense

The managers of a division are given a fixed budget and are then evaluated on the basis of their ability to produce goods or services. This is an example of a(n) ________ budget approach.

profit

The performance ratio that measures the efficiency of the organization in terms of how well the resources of the organization have been used to generate profit is a(n) ________ ratio.

quick

The ratio that is computed by dividing the difference between current assets and inventory by current liabilities is the ________ ratio.

comparing actual performance to the standards.

The step of the control process utilized by managers to evaluate whether the actual performance of the organization differs significantly from the standards of performance that assess the organization is

bottom-up changes to minimize resistance from employees and uncertainty.

Top managers at Swirly Sweets, a candy manufacturer, consult with middle and first-line managers to revise their marketing strategy. This approach will lead to

top-down approach to promote adaptive culture.

Top managers in a company decide between themselves to implement an employee stock ownership plan for all their employees. This is an example of a company taking a

They have trouble delegating authority because of the risk involved.

What is a common reason that entrepreneurs often find managing difficult?

profit

When a manager is evaluated on the difference between sales revenue and the budgeted cost of making those goods and services, this is an example of a(n) ________ budget approach.

adaptive

When an organization has a strong and cohesive organizational culture that controls employee attitudes and behaviors, that company has a(n) ________ culture.

Cross-functional team structures are often used.

Which of the following is true of an adaptive work culture?

organizational objectives.

With management by objectives, the first things established are

The managers in the advertising department allow Ysabel and her co-workers to make certain decisions, such as angles for ad campaigns.

Ysabel has just been hired in the advertising department at Ingenue, a cosmetics and skincare company. The environment at her new job could not be more different from her old one. At her old company, workers sat in closed-off cubicles or glassed-in offices, whereas Ingenue has fun decor and an open office plan. Managers have regular one-on-one meetings with employees to discuss career development and offer mentoring, and the company offers regular classes and workshops. The emphasis is on creativity and collaboration, and teams celebrate each other's accomplishments with spontaneous parties and excursions. What else is likely true about Ysabel's new job?