Management Exam 4
T/F: Performance management began as a simple tool used for employee development.
False (began to drive accountability; currently it is used for employee development)
T/F: Punishment works best when used without any other forms of reinforcement
False (it works best WITH other forms of reinforcement)
T/F: Extinction occurs when a consequence makes it more likely the response will be repeated in the future.
False (reinforcement occurs)
T/F: Although Blacks do not make up the largest share of the workforce for racial minorities, research studies show they face discrimination more often than other racial minorities.
True
T/F: Good leaders and good leadership is a rare commodity.
True
T/F: In a recent public survey by Deloitte Services, 58% of executives surveyed believed that their current performance management approach drives neither employee engagement nor high performance.
True
T/F: Scheduling HR compliance audits should be part of the company's overall strategy to avoid legal risk.
True
T/F: The difference of direct versus indirect communication, in managing multicultural teams, can cause conflict because, at the extreme, the direct style may be considered offensive by some, while the indirect style may be perceived as unproductive and passive-aggressive in team interactions.
True
T/F: There are many definitions of leadership, each with its own emphasis
True
Content theories tend to:
emphasize the direction component of motivation
Compared to _____% in 1977, the labor force participation rate for men is now approximately ______% and is expected to decrease through 2024 to _____%.
59; 53; 52
In which stage the informal pecking order begins to develop, but the team is still friendly?
Forming
Which of these refers to the information society, using knowledge to generate tangible and intangible values?
Knowledge economy
The great man theory of leadership basically states that:
Leaders are born
Cassandra is part of a team at ABC Products. She finds that her team is establishing and maintaining ground rules and boundaries, and there is willingness to share responsibility and control. Cassandra's team can be described as operating at which stage of group development? Group of answer choices
Norming
Which act prohibits any discrimination as it relates to pregnancy, including hiring, firing, compensation, training, job assignment, insurance, or any other employment conditions?
PDA (pregnancy discrimination act)
Which of the following refers to the exchange of rewards for sexual favors or punishments for refusal to grant sexual favors?
Quid pro quo harassment
Which of these best describe the space between the team and its external forces, stakeholders, and pressures?
Team's boundaries
Jay Patel is the HR manager at BNB Manufacturing. Jay wants to establish the pay-for-performance structure at BNB. In these efforts, Jay's boss tells him to include the design of a merit matrix that ties employee annual pay increases to performance as well as the design of a short-term bonus matrix and a long-term bonus pay-for-performance strategy. Jay should focus on which of the following step in the framework to address these issues?
Update compensation process
The ______ focuses on the benefit that a diverse workforce can bring to a business that wishes to operate within a diverse set of markets or with culturally diverse clients.
access and legitimacy perspective
T/F: Four different drives that underlie motivation include the drives to acquire, enjoy, expand, and defend
drive to acquire, bond, comprehend, and defend
Behaviors that are learned under continuous reinforcement are:
quickly extinguished
Which of the following is most true with respect to our understanding of leadership in multi-cultural work settings?
the existing evidence suggests that there are similarities as well as differences in the impact of leadership styles, influence attempts, and the formality of relationships
The major determinant of the most effective style of leadership will be:
the follower's personality