management final

Trevor needs to determine the procedures that he needs to follow for a specific project work activity. Trevor can locate that information in the

work breakdown structure dictionary

The objectives that managers develop for a business to attain are also intended to serve as operating

guidelines

Avery, who manages a silk-screening and embroidery business, has set a goal of increasing sales by 15% in the next six months. To reach his goal, he has increased the business's advertising budget. This is an example of the ______________ function of management.

planning

One procedure for determining future hiring needs involves analyzing

sales volume

Mitch's boss placed him in charge of shipping at his company. Whenever anyone wants to ship a package, they need his approval and oversight. Mitch has

authority

When a marketing manager goes on vacation, the marketing staff does not know what tasks to do and does not feel like it can work ahead on anything. This example illustrates that

directing is the starting point of the action

Managerial control is the management function that involves

monitoring the work effort by comparing the actual results to the standard

Which of the following would cause a business to select a tall organizational structure instead of a flat structure:

The company will be run by numerous managers with varied levels of management responsibilities.

Which of the following is a key question project managers ask when identifying needed resources:

What level of expertise is required to complete each deliverable?

Before a business owner decides to hire a new employee, s/he must first

consider the demand for the business's product

A global manager is most likely to struggle to recruit and develop the right employees in a different country if s/he

doesn't understand the job market

A project is officially authorized to begin by the

project charter

Which of the following is an activity performed during the planning phase of a project:

Budget Development

every project creates a

deliverable

Which of the following is an example of negative reinforcement:

reduced tedious paperwork

A furniture store manager who helps an employee decide when and where products should be delivered performs which management function?

Directing

Which of the following is a true statement regarding a project champion:

S/He can mobilize the necessary resources to get the project done.

Who is usually responsible for planning a project?

project manager

Burkhart Manufacturing is implementing a new, company-wide computer system. Nadine is in the process of identifying the skills that will be needed to manage the information and maintain the various software applications. What function of management is Nadine focusing on?

Staffing

Which of the following examples best illustrates the creative aspect of directing:

a manager instructs employees to develop a new website

project champion

a person assigned to support and drive a project forward and who explains the benefits of change and assists and supports the team putting change into practice

In which way can a start-up business benefit from writing a business plan?

define managers' roles

Which management function is described in the following situation: James Crane has created a team atmosphere among the members of his sales department. When the team exceeded their monthly sales goal, James rewarded them with a celebratory dinner out and a 5% bonus

directing

A chain of command must have unity of command, which means that

employee should only report to one supervisor

Yabbie's BBQ just hired several new staff members, so it decides to increase the number of managers working at once. This is an example of how

employees' competence affects organizing decisions.

One of the main purposes of a business plan is to help a new business

establish objectives

One of the main reasons why a business conducts a market analysis is to

forecast sales

Directing is pervasive, which means that it

happens at every level of the organization

An organization with a wide span of control usually

has a lack of middle managers

When the owner of a small company conducts an organizational SWOT analysis, it is important for him/her to

obtain input from employees

Jill's company just took on a new project, and she knows that she needs to decide which staff members will be in charge of each aspect of the project. Jill is

organizing

When managers are building group dynamics, they are also often

resolving conflict

Which of the following management functions evaluates an organization's performance and corrects any problems that may exist:

controlling

Which of the following is an example of an activity associated with the directing function of management:

A manager disciplines an employee for inappropriate behavior in the workplace.

During what phase of the project does the project manager release the project's equipment, supplies, and team members?

Closing

Why does the pursuit of financing often require a company to develop a detailed management plan?

Investors care about a company's leadership and management abilities.

Which of the following is the difference between a job description and a job profile:

a job description has more detail than a job profile

SWOT analysis

a strategic planning technique used to help a person or organization identify strengths, weaknesses, opportunities, and threats related to business competition or project planning

Which of the following would be part of the management function of organizing:

assigning individual workers to specific jobs

Larissa tells her employees to spend one-third of their time on sales reports, one-third on answering emails, and one-third on generating new leads. This is an example of which step of the organizing process?

allocate resources

The staffing function is different from the organizing function because staffing is

continuous

Who is normally responsible for purchasing the proper material resources for workers to use in doing their jobs?

middle managers

A manager studies the business's previous sales statistics as well as the sales forecast before making purchasing decisions. What type of resource is the manager using?

information

In which stage of project management does risk analysis take place?

planning

Managerial control goes hand in hand with the management function of

planning

Keeping a project's scope in mind during the planning process helps project managers

save time

At Company X, employees each put together a small part as it passes them on the assembly line. Rewards are given to employees who work the fastest. Managers frequently observe employees to determine how each job can be done faster. The managers are using the __________ theory.

scientific management

When an automobile company markets a van to families and a luxury sports car that appeals to single, working adults, it is engaging in ____________ marketing.

segment

How can managers coordinate employees' activities?

share organizational charts with them

The last step in the project-planning process is

sharing and reviewing the project plan.

Which of the following is a disadvantage of a narrow span of management:

slower communication process

What is the primary purpose of developing a post-implementation review during the closure phase of a project?

to determine if deliverables achieved project goals

Jon is always telling Petra what to do, but Petra doesn't know whether or not Jon is her superior. Petra's company needs

to implement the scalar principle

Which of the following is a demographic characteristic that businesses often use to identify market segments:

type of household

Which of the following is the first step of effective managerial planning:

use a systematic approach to establish objectives