Management Midterm
Implements policies and plans
Middle managers
Team activities
Team leader
Monitoring performance, comparing it with goals, and taking corrective action as needed
controlling
The GLOBE project studies the _____ dimensions involved in organizational and leadership processes.
cultural
Motivating, directing, and otherwise influencing people to work hard to achieve the organization's goals is the definition of which management function?
leading
According to free-market economist Friedman, what is the only social responsibility of a business?
making profits
Operations management focuses on _____.
managing the production and delivery of an organization's products or services more effectively
Which generation seems more concerned with finding work/life balance than other generations?
millenials
Arranging tasks, people, and other resources to accomplish work
organization
setting goals and deciding how to achieve them
planning
What are actions your book suggests that individuals can take to become more ethical consumers?
provide your own bags at the grocery store don't buy knockoff items don't purchase items that aren't ethically made or sourced purchase fair trade items
According to the Hawthorne effect hypothesized by Mayo and colleagues, employees worked harder if they
received added attention thought managers cared about their welfare believed supervisors paid special attention to them
A(n) _____ force represents the influences and trends originating in the human relationships of a society that may affect industries.
sociocultural
A company's decision to move its operations out of the country will affect its employees, owners, suppliers, distributors, and everyone else who has an interest in the business. All of these groups together make up the company's _____.
stakeholders
The Six Sigma approach relies on _____ to help improve manufacturing processes.
statistical analysis
Complexity theory is an offshoot of the _____ viewpoint because it is the study of how multiple chaotic processes arise into pattern and order. behavioral
systems
Responsible for one activity
Functional Manager
Responsible for several activities
General Manager
The information about the reaction of the environment to the outputs that affect the inputs
Feedback
Which managerial roles were identified by Mintzberg as interpersonal roles?
Figurehead Leader Liaison
Makes short-term decisions/ daily tasks
First-line managers
The GLOBE project studies _____ cultural dimensions.
9
What are two requirements established by the Sarbanes-Oxley Act of 2002?
An organization must put procedures and guidelines in place for audit committees. A company's CEO and CFO must certify the accuracy of the company's financial reports.
Which of these events are credited with setting up the conditions by which the global economy - goods, people, and money moving freely throughout the world - could flourish.
Asian countries opening their economies to foreign investors The worldwide trend of governments deregulating their economies The fall of the Berlin Wall
According to the systems viewpoint, what are three types of inputs?
Equipment People Money
Makes long-term decisions
Top managers
History shows that countries used to be concerned only with regulating their own economies. As times have changed, goods, people, and money now move more freely throughout the world. These changes reflect the idea of _____.
a global economy
A group of nations within a geographical region that have agreed to remove trade barriers with one another is called _____
a trading bloc
A US company that chooses to use suppliers outside of the United States to provide labor, goods, or services, is practicing _______.
global outsourcing
Corporate _______ is the system of company oversight designed to ensure that the interests of owners and other stakeholders are protected.
governance
reasons for global outsourcing, or offshoring, include that the foreign supplier
has resources not available in the U.S. has labor that is cheaper than American labor has special expertise
According to the systems perspective, transformational processes are responsible for turning
inputs into outputs
The ______ approach to solving ethical dilemmas involves ethical behavior being guided by what will result in the greatest good for the greatest number of people.
utilitarian
Adieu Enterprises, based in Toronto, decides to expand into the South American market. To do so, it establishes a separate operation in Brazil that is owned and controlled in its entirety by Adieu. Which form of expanding internationally does this represent?
wholly-owned subsidiary