Management Quiz 12a

A manager who applies budgets too rigidly may fail to realize that ______

Budget adjustments may be needed when circumstances change

The final step in the control process is _______

Considering corrective action

Which of the following is true of organizational control?

Control can help an organization adapt to environment change

The last several batches of cell phones have failed quality inspections. Upon analysis, the quality team found one of the parts from a supplier was causing the failure. Which step in the control process does the company need to take next?

Corrective Action

The first step in the control process is

Establishing control standards

Monitoring receivables to make sure customers are paying their bills on time is an example of ______ control

Financial

In organizations, sales forecasting, economic forecasting, and environmental analysis are examples of the control of _____ resources

Information

Which of the following is a financial resource that flows out of an organization?

Operating expenses

Hermes is a taxi service that ask customers to fill out an online feedback form once their ride is complete. Hermes is making use of ______ operations control

Postaction

Intertek's product quality inspections on finished goods indicates the defect rate. If the rate exceeds a certain level, the production manager is alerted and a process is implemented to identify and eliminate the causes. This is an example of ______ control

Postaction

Which type of control provides a basis for rewarding employees by recognizing the achievement of a goal or standard?

Postaction

A kosher restaurant ensures that all of the ingredients that enter its establishment are kosher. This is an example of ____ control

Preliminary

Everyone working or volunteering at the local day care goes through a background check before they can work with the children. This is an example of ______

Preliminary Control

Because they are useful in identifying the cause of problems, ______ controls tend to be used more often than other forms of control

Screening

Behavior has established a timetable for comparing performance to standards. What should he keep in mind when he sets the timetable?

The complexity of the work