Management Quizzes

_______ is the arrangement of having discrete parts of a task done by different people

A division of labor

________ is a control mechanism for making sure the right people do the right things at the right time

A hierarchy of authority

As the CEO of a mid-size airline, Karyn knows that most commercial airplanes are manufactured by either Airbus or Boeing. To mitigate the __________ of the airline industry, Karyn explores options for her company to manufacture its own airplanes.

Bargaining power of suppliers

To help maintain a competitive advantage, the emphasis for most companies is on

Company Synergy

Gamma Manufacturing employs some of the top professionals in its field, and because of their skills and experience, Gamma is highly efficient and outperforms its competitors. Gamma Manufacturing has a(n) ____ over its competition

Competitive Advantage

The shared set of beliefs, values, knowledge, and patterns of behavior common to its people is a nation's

Culture

The United States has prohibited the import of products from Iran due to the political situation in that nation. This complete ban is an example of a(n)

Embargo

Managers who believe that their native country, culture, language, and behavior are superior to all others are ____ managers

Ethnocentric

Jameson's Furniture in Tennessee produces high-quality furniture and ships its products to customers in over 40 countries. Jameson's Furniture is ______ its products

Exporting

"Individual differences" is a narrow category only used to describe the "Big Five" personality attributes

False

Central American farmers sell their produce to American customers at a price that is above the price charged by American companies to increase the price of the American products—this is an example of dumping

False

Controlling is the arranging of jobs, people, and other resources to accomplish tasks and responsibilities

False

During the annual planning meeting, Anastasia, president of a Fortune 500 company, discussed with the upper management the strategic goal of expanding company operations across the globe. This long-term vision by Anastasia is an example of e-commerce

False

Efficiency and effectiveness mean using resources—people, money, raw materials, and the like—wisely and cost-effectively

False

In Dr. De Bono's Six Thinking Hats, the Red Hat concentrates on positivity and optimism.

False

In adjourning, conflicts are resolved, close relationships develop, and unity and harmony emerge

False

In the management process, the organizing stage includes setting goals and deciding how to achieve them

False

Members of a group that are asking "What's next?" are in the performing stage of team development

False

Mintzberg proposed that managers utilize written communication more than verbal communication

False

Narcissism is a key positive leadership trait

False

Taylor senses other's emotions, understands their perspectives, and takes active interest in their concerns. This demonstrates her self-management competence

False

The primary purpose of relationship-oriented leadership behavior is to ensure that people, equipment, and other resources are used in an efficient way to accomplish the mission of a group or organization

False

Trust in the workplace is based on authority and control

False

Two advantages of decentralization are that (1) managers are encouraged to not solve their own problems, but rather to ask for assistance as soon as possible, and (2) decisions are made more slowly because they are discussed at a higher level of management

False

When Juanita meets regularly with her workers to provide encouraging words so that they work hard to achieve the company's goals, she is engaged in the management function of controlling

False

Kendall's Home Decorators believes that the demand for its services will expand greatly because a real-estate developer has just purchased 100 acres in town. The developer is planning to build 1,000 condominium units on the property. The managers of Kendall's Home Decorators are making a projection for the future, also known as a

Forecast

Quilt and Dye Fabrics buys products for its customers from over 30 countries. Quilt and Dye Fabrics is an example of a company that

Imports

Stephanie, a recent college graduate in computer programming, is interested in several positions with global companies because she knows that working in other countries exhibits ____ to potential employers, according to management recruiters

Independence, resourcefulness, and entrepreneurship

Which of the following is not an element of emotional intelligence?

Intrapersonal intelligence

Which of the following is not one of the basic dimensions of the Big Five personality dimensions?

Locus of control

Which of the following is NOT a key quality displayed by humble leaders?

Low self-awareness

Which negative trait of some leaders is marked by a cynical view of human nature that condones opportunistic and unethical ways of manipulating people, putting results over principles?

Machiavellianism

Omar works diligently to accomplish the company goals in an efficient and effective manner, utilizing his employees through planning, organizing, leading, and controlling company resources. Omar is

Managing

Hunter, who is starting a painting business, plans to write down the purpose of his painting business and his company's reason for being. Hunter is writing his

Mission statement

Frank is a CPA who became interested in helping adults in some of the poorer neighborhoods file their taxes. He plans to start a tax filing center in a low-income area to help residents file their taxes at no cost. Frank's center is an example of a(n)

Non-profit organization

Although ______ are typically unwritten and seldom discussed openly, they have a powerful influence on group and organizational behavior

Norms

A company dress code and award ceremonies would be part of

Observable artifacts

Quality Builders, a home builder in the United States, makes use of many suppliers to provide quality products in the homes it builds, such as a roofer in the same city and Belize International in Guatemala, which provides some of the highest-quality cabinets available. ______ is the use of outside suppliers to help the contractor build homes for customers

Outsourcing

_______ is NOT a relationship-oriented behavior

Political maneuvering

If your goal is to do well in school and graduate on time and with honors, you are likely to experience __________ emotions such as joy, gratitude, pride, satisfaction, contentment, and relief

Positive

Jim and his partner are studying the strengths and weaknesses of their construction business, Open Concept Construction, as well as researching the opportunities and threats in the external environment. Jim and his partner are conducting a

SWOT analysis

In ______ teams, there is an expectation of increased productivity and quality of work life because employees are delegated greater authority and granted increased autonomy

Self-managed

Which of the following is NOT one of the eight leadership styles proposed by the revised path-goal theory?

Servant leadership

Sophie, a shift manager in a shoe store, has 40 employees on her shift that she directly supervises. The 40 workers who report directly to Sophie represent her

Span of control

A hierarchy culture has an internal focus; it values ____ over flexibility

Stability and control

According to Tuckman's five-stage model of group and team development, what is the second stage in the process?

Storming

______________ require(s) a long-term orientation.

Strategic planning

Which of the following is FALSE about the leader-member exchange (LMX) model of leadership?

The LMX focuses only on the behaviors or traits of leaders

Which of the following statements is NOT a practical implication of the behavioral approaches to leadership?

There is one best style of leadership

______ focuses on clarifying employees' roles and task requirements and providing rewards and punishments contingent on performance

Transactional leadership

Bridget, the youngest owner of a family-owned restaurant, wants to make sure her company's culture is embedded in their organization. In a recent tradeshow workshop, she learned that she can do this by having company rites and rituals, continuing to tell stories about company legends, and being a role model to her employees

True

Conflict is a perfectly normal state of affairs

True

Linguistic intelligence is the potential to learn and use spoken and written languages

True

McAllister's Fruit Farm is one of several stores in the county where customers can purchase locally grown fruits and vegetables. However, Mrs. McAllister also offers weekly workshops in her store on topics such as canning, healthy eating, and how to grow a garden, which no other store in the county does. By offering these unique workshops, the McAllisters are engaging in strategic positioning.

True

Mutual-benefit organizations are voluntary collectives whose purpose is to advance members' interests, while nonprofit organizations are formed to offer services to some clients, not to make a profit

True

People program themselves for success or failure by enacting their self-efficacy expectations

True

Ricardo is a district manager who oversees several store managers in a national chain of department stores. Ricardo reports directly to the vice president of stores and marketing, a member of top management. Ricardo is a middle manager

True

Strategy formulation is the process of choosing among different strategies and altering them to best fit the organization's needs.

True

Studies have shown that about 70 percent of workplace learning is informal

True

The best leaders display both transactional and transformational leadership styles

True

The global village refers to the "shrinking" of time and space as air travel and the electronic media have made it easier for people worldwide to communicate with one another

True

The owners of a computer repair shop want to better formulate strategies, so they are doing a SWOT analysis to understand the strengths and weaknesses within their company and the opportunities and threats of the external environment. These are some of the benefits of doing a SWOT analysis

True

When Pietro, a new restaurant owner, is determining which products to offer on his menu, he is involved in the management function of planning

True

The chain of command is also known as the

Vertical hierarchy

Which of the following is most important for the team leader to encourage during the storming stage of group and team development?

Voicing of disagreements

For a manager, building an effective team requires work, but the payoff is

a stronger, better-performing work unit

Spatial intelligence is likely to be most valuable to a

fighter pilot

Core self-evaluations represent a broad personality trait comprised of all of the following except

interpersonal intelligence

The potential to understand and regulate yourself is ________ intelligence

intrapersonal

Stars are _____, according to the BCG matrix. Stars have included Apple and the diamond company DeBeers.

organizations with high growth and high market share which are definite keepers