Management Quizzes
_______ is the arrangement of having discrete parts of a task done by different people
A division of labor
________ is a control mechanism for making sure the right people do the right things at the right time
A hierarchy of authority
As the CEO of a mid-size airline, Karyn knows that most commercial airplanes are manufactured by either Airbus or Boeing. To mitigate the __________ of the airline industry, Karyn explores options for her company to manufacture its own airplanes.
Bargaining power of suppliers
To help maintain a competitive advantage, the emphasis for most companies is on
Company Synergy
Gamma Manufacturing employs some of the top professionals in its field, and because of their skills and experience, Gamma is highly efficient and outperforms its competitors. Gamma Manufacturing has a(n) ____ over its competition
Competitive Advantage
The shared set of beliefs, values, knowledge, and patterns of behavior common to its people is a nation's
Culture
The United States has prohibited the import of products from Iran due to the political situation in that nation. This complete ban is an example of a(n)
Embargo
Managers who believe that their native country, culture, language, and behavior are superior to all others are ____ managers
Ethnocentric
Jameson's Furniture in Tennessee produces high-quality furniture and ships its products to customers in over 40 countries. Jameson's Furniture is ______ its products
Exporting
"Individual differences" is a narrow category only used to describe the "Big Five" personality attributes
False
Central American farmers sell their produce to American customers at a price that is above the price charged by American companies to increase the price of the American products—this is an example of dumping
False
Controlling is the arranging of jobs, people, and other resources to accomplish tasks and responsibilities
False
During the annual planning meeting, Anastasia, president of a Fortune 500 company, discussed with the upper management the strategic goal of expanding company operations across the globe. This long-term vision by Anastasia is an example of e-commerce
False
Efficiency and effectiveness mean using resources—people, money, raw materials, and the like—wisely and cost-effectively
False
In Dr. De Bono's Six Thinking Hats, the Red Hat concentrates on positivity and optimism.
False
In adjourning, conflicts are resolved, close relationships develop, and unity and harmony emerge
False
In the management process, the organizing stage includes setting goals and deciding how to achieve them
False
Members of a group that are asking "What's next?" are in the performing stage of team development
False
Mintzberg proposed that managers utilize written communication more than verbal communication
False
Narcissism is a key positive leadership trait
False
Taylor senses other's emotions, understands their perspectives, and takes active interest in their concerns. This demonstrates her self-management competence
False
The primary purpose of relationship-oriented leadership behavior is to ensure that people, equipment, and other resources are used in an efficient way to accomplish the mission of a group or organization
False
Trust in the workplace is based on authority and control
False
Two advantages of decentralization are that (1) managers are encouraged to not solve their own problems, but rather to ask for assistance as soon as possible, and (2) decisions are made more slowly because they are discussed at a higher level of management
False
When Juanita meets regularly with her workers to provide encouraging words so that they work hard to achieve the company's goals, she is engaged in the management function of controlling
False
Kendall's Home Decorators believes that the demand for its services will expand greatly because a real-estate developer has just purchased 100 acres in town. The developer is planning to build 1,000 condominium units on the property. The managers of Kendall's Home Decorators are making a projection for the future, also known as a
Forecast
Quilt and Dye Fabrics buys products for its customers from over 30 countries. Quilt and Dye Fabrics is an example of a company that
Imports
Stephanie, a recent college graduate in computer programming, is interested in several positions with global companies because she knows that working in other countries exhibits ____ to potential employers, according to management recruiters
Independence, resourcefulness, and entrepreneurship
Which of the following is not an element of emotional intelligence?
Intrapersonal intelligence
Which of the following is not one of the basic dimensions of the Big Five personality dimensions?
Locus of control
Which of the following is NOT a key quality displayed by humble leaders?
Low self-awareness
Which negative trait of some leaders is marked by a cynical view of human nature that condones opportunistic and unethical ways of manipulating people, putting results over principles?
Machiavellianism
Omar works diligently to accomplish the company goals in an efficient and effective manner, utilizing his employees through planning, organizing, leading, and controlling company resources. Omar is
Managing
Hunter, who is starting a painting business, plans to write down the purpose of his painting business and his company's reason for being. Hunter is writing his
Mission statement
Frank is a CPA who became interested in helping adults in some of the poorer neighborhoods file their taxes. He plans to start a tax filing center in a low-income area to help residents file their taxes at no cost. Frank's center is an example of a(n)
Non-profit organization
Although ______ are typically unwritten and seldom discussed openly, they have a powerful influence on group and organizational behavior
Norms
A company dress code and award ceremonies would be part of
Observable artifacts
Quality Builders, a home builder in the United States, makes use of many suppliers to provide quality products in the homes it builds, such as a roofer in the same city and Belize International in Guatemala, which provides some of the highest-quality cabinets available. ______ is the use of outside suppliers to help the contractor build homes for customers
Outsourcing
_______ is NOT a relationship-oriented behavior
Political maneuvering
If your goal is to do well in school and graduate on time and with honors, you are likely to experience __________ emotions such as joy, gratitude, pride, satisfaction, contentment, and relief
Positive
Jim and his partner are studying the strengths and weaknesses of their construction business, Open Concept Construction, as well as researching the opportunities and threats in the external environment. Jim and his partner are conducting a
SWOT analysis
In ______ teams, there is an expectation of increased productivity and quality of work life because employees are delegated greater authority and granted increased autonomy
Self-managed
Which of the following is NOT one of the eight leadership styles proposed by the revised path-goal theory?
Servant leadership
Sophie, a shift manager in a shoe store, has 40 employees on her shift that she directly supervises. The 40 workers who report directly to Sophie represent her
Span of control
A hierarchy culture has an internal focus; it values ____ over flexibility
Stability and control
According to Tuckman's five-stage model of group and team development, what is the second stage in the process?
Storming
______________ require(s) a long-term orientation.
Strategic planning
Which of the following is FALSE about the leader-member exchange (LMX) model of leadership?
The LMX focuses only on the behaviors or traits of leaders
Which of the following statements is NOT a practical implication of the behavioral approaches to leadership?
There is one best style of leadership
______ focuses on clarifying employees' roles and task requirements and providing rewards and punishments contingent on performance
Transactional leadership
Bridget, the youngest owner of a family-owned restaurant, wants to make sure her company's culture is embedded in their organization. In a recent tradeshow workshop, she learned that she can do this by having company rites and rituals, continuing to tell stories about company legends, and being a role model to her employees
True
Conflict is a perfectly normal state of affairs
True
Linguistic intelligence is the potential to learn and use spoken and written languages
True
McAllister's Fruit Farm is one of several stores in the county where customers can purchase locally grown fruits and vegetables. However, Mrs. McAllister also offers weekly workshops in her store on topics such as canning, healthy eating, and how to grow a garden, which no other store in the county does. By offering these unique workshops, the McAllisters are engaging in strategic positioning.
True
Mutual-benefit organizations are voluntary collectives whose purpose is to advance members' interests, while nonprofit organizations are formed to offer services to some clients, not to make a profit
True
People program themselves for success or failure by enacting their self-efficacy expectations
True
Ricardo is a district manager who oversees several store managers in a national chain of department stores. Ricardo reports directly to the vice president of stores and marketing, a member of top management. Ricardo is a middle manager
True
Strategy formulation is the process of choosing among different strategies and altering them to best fit the organization's needs.
True
Studies have shown that about 70 percent of workplace learning is informal
True
The best leaders display both transactional and transformational leadership styles
True
The global village refers to the "shrinking" of time and space as air travel and the electronic media have made it easier for people worldwide to communicate with one another
True
The owners of a computer repair shop want to better formulate strategies, so they are doing a SWOT analysis to understand the strengths and weaknesses within their company and the opportunities and threats of the external environment. These are some of the benefits of doing a SWOT analysis
True
When Pietro, a new restaurant owner, is determining which products to offer on his menu, he is involved in the management function of planning
True
The chain of command is also known as the
Vertical hierarchy
Which of the following is most important for the team leader to encourage during the storming stage of group and team development?
Voicing of disagreements
For a manager, building an effective team requires work, but the payoff is
a stronger, better-performing work unit
Spatial intelligence is likely to be most valuable to a
fighter pilot
Core self-evaluations represent a broad personality trait comprised of all of the following except
interpersonal intelligence
The potential to understand and regulate yourself is ________ intelligence
intrapersonal
Stars are _____, according to the BCG matrix. Stars have included Apple and the diamond company DeBeers.
organizations with high growth and high market share which are definite keepers