Managing Community Nutrition Programs Ch. 18

Project management

A plan that coordinates a limited set of activities around a single program or intervention

Line position

A position with the authority and responsibility to achieve the organizations main goals and objectives

Income statement

A financial statement that summarizes the organization's financial position over a specified period, such as a quarter or a year.

Delegations

Assigning others part of work but must give responsibility and the authority necessary to get things done

Accounts payable

Bills that must be paid to outside suppliers and the like

Verbal

Communication that is written or oral using words to convey messages.

Planning

Deciding what to do and when, where, and how to do it. Facilitates finding solutions to problems and is the basis for good management

Help wanted ads

Direct methods of recruiting and staffing:

Job design

Duties associated with a job, might need to conduct a job analysis to figure out what the job is

Non-verbal communication

Form of gestures, facial expressions, and so-called body language is very important

1. Set high standards and stick to them 2. Put the right person in the right job 3. Keep employees informed about their performance - Praise in writing, reprimand in private and verbally 4. Allow employees to be a part of the process

Four things managers can do to obtain peak performance from their employees (motivating employees)

Recruiting and Staffing

HR activities are ____ and ____

Accounting is a purely financial activity whereas budgeting is both a financial and a program planning activity

How is budgeting different to accounting?

3-7 subordinates

How many people can one manage at once? (expert recommendation)

Keep the organization's name out there

Indirect methods of recruiting and staffing:

Leading

Influencing others to achieve the organization's goals and objectives. Focuses on the what and why.

Organization charts

Lines of communication and procedures,they do not depict rigid systems

Balance sheets

Lists the organization's assets and liabilities

Strategic planning

Long-term planning that addresses an organization's overall goals. Typically carried out by the organization's Sr. manager.

Affirmative Action

Non-discriminatory policies

Staff positions

Primary purpose is to assist those in line positions, often more administrative (ie. Aida at Leland)

Organizing

Process to carry out plans

Evaluating Job Performance

Providing feedback to employees about their performance

Controlling

REGULATING activities so that performance meets accepted organizational standards and goals

Accounts receivable

Sales of a product or service for which payment has not yet been received

Operational planning

Short-term planning that focuses on the activities and actions required to meet the organization's goals. Typically done by midlevel managers.

Tone of voice

The 'way' something is said, as opposed to 'what' is said. May relay information more effectively the the words themselves.

Revenues

The assets derived from selling goods and services and expenses

Expenses

The costs incurred in producing the revenues.

Budgeting

The process of stating n quantitative terms, usually dollars, the planned organizational activities for a given period of time

Strategic Operational Project

There are three types of planning, list them:

Attracting Applicants Hiring Candidates

Two phases of recruitment

Cash, accounts receivable, inventories, and items such as buildings, machinery, and equipment.

What are assets?

Define basic financial terms, read and understand financial reports, maintain cost control of materials and projects and possibly develop plans to generate revenue

What are entry-level community nutritionists are expected to able to do?

Accounts payable, short-and-long term loans and shareholders' equity such as common stock

What are liabilities?

Formulating objectives; assessing past, current, and future conditions, trends, and events; evaluating the org. strength and weaknesses; and making decisions about the appropriate course of action

What are the focuses of strategic planning?

Planning Organizing Leading Controlling

What are the four functions of management?

Balance sheet and income statements

What are the two types of financial statements that are the primary tools of financial control?

Financial and budgetary controls and information management

What does Controlling involve?

Specific actions, expenditures, and controls and with the timing of these activities in a formal, structured process.

What does operational planning focus on?

Coordinating a set of activities that are typically limited to one program or intervention. It requires setting goals and objectives and outlining the project's critical path

What does project management involve?

In a complex project, the series of tasks that takes the longest amount of time to complete.

What is a critical path?

The organization's profit or loss sometimes called "the bottom line"

What is the difference between revenues and expenses?